Great staff and doctors! Beautiful, clean, up to date office! Love Southern Smiles!read more

I visited Krempa's practice to have a crown re-cemented. Dr. Martin performed the procedure. I paid…read morethe full price in cash. Two weeks later, the crown popped off. Naturally, I went back. This time Dr.Krempa took care of it. And promptly charged me again!!! When I complained to Dr.Krempa, he basically said, "Too bad." I found Krempa to be an arrogant prick and I can't warn you enough not to go to him. He obviously does not stand behind his own office's work. While the staff was very nice, you could sense they were walking on eggshells working for this guy. You could feel the tension. Avoid this dentist at all costs. If I could leave negative stars, I would.

I have HATED going to THIS dental office for the years I've lived down here, but the ease of…read morescheduling (compared to how difficult it is to schedule in Pensacola) and my general dislike of all dental experiences allowed me to just hold my nose twice a year vs. finding a new dentist. But I just went back and it was a completely new experience. 1. The waiting area was not putrid with air fresheners in every outlet!!! The office actually smelled like a dentist office! So wonderful! 2. My hygienist was new and had a nice personality! She was pretty and happy and not old and churchy. How nice! 3. They had HGTV on my TV and not the local news that makes me want to puncture my jugular with their pokey cleaning tools. 4. My NEW dentist sat his butt down on a freaking stool to examine my teeth instead of standing over me like a serial killer. (No, this is not a joke and I filed a formal complaint.) And I was thankful to have a new dentist to deliver the news that I had a small cavity that needed to be filled bc if my old dentist had made me imagine getting a filling by him...shudder* And I scheduled that filling and I went in and was out in an hour and my new dentist from the week before was still a completely normal dude the following Monday. He was super nice and very skilled and I am so happy with my filling! It's really smooth and perfectly moulded to my upper teeth and my floss doesn't catch. Perfection! I will definitely be going back and I am so glad my awful dentist's office has become such a turnaround story!! Still only 4 stars for the miserable years we shared together before now.

Horrible customer service. Bill for husband was not filed correctly so payment sent back from blue…read morecross . Kicked while family out of the dental office because of that.

I put the name of the office but I neglected to put the name of my amazing oral surgeon . It's Dr…read more Sheppard . He's amazing . I've been seeing him now now for 12 years and I've never ever felt more well taken care of and he actually takes you step by step through your journey --

Had a cracked wisdom tooth so it had to be cut out. Dr Matt Zieman explained the procedure and…read morelistened to my concerns. Procedure was done in the morning and Dr Matt called me personally that evening to check on how I was doing. Office staff was great as well.

I booked an appointment for 3/19/25 for 10:00AM for a cleaning. I was sent a link to complete upon…read moremy arrival. I completed the link and when I arrived the time was 9:50am and I asked the front desk personnel how much would my cleaning be and informed her I didn't have insurance. She went to ask the office manager Kim, and returned and told me it would be $79. I was called to the back by a hygienist and she told me she had to take x rays and then proceeded to probe my gums and she showed me my x rays and we talked about some tarter build up and she informed me that I would need a deep cleaning. Which I wasn't shocked because I've had deep cleanings in the past. She then called Dr. White in and he looked over my x rays and did a probe of his own and agreed with a deep cleaning. Side bar: The hygienist was very thorough and detailed. No complaints with her at all. My problem arose after she told me I could have a seat in the front and wait on the office manager to book my follow up appointment. I asked her if I wasn't getting a cleaning today and she responded and told me no that I would require more time. I was confused but wanted to speak with the front office to see what my options were being that I scheduled and paid for a cleaning. I go back to the front and wait for about 25minutes and was called to the back. The office manager informed me that I wasn't getting a cleaning today and that I only paid for a comprehensive exam which initially is $360 but they were running a $79 special. I then asked her why wasn't I informed of this prior to paying for my "cleaning" and was told it must was a communication mishap. Then I went on to ask her how much will my deep cleaning be and she told me $1380. I am flabbergasted because I've never paid no more than $600 for a deep cleaning. At this point she became very condescending with her remarks. She didn't acknowledge the fact that I wasn't informed I was paying for a comprehensive exam and not a cleaning. I strongly feel that I should have been told upfront that I wasn't paying for a cleaning but for an exam. I've never scheduled a cleaning and left an office without some sort of cleaning. Even if they didn't have time for a deep cleaning, I honestly felt as though I should have been offered a basic cleaning or at least some floss or a toothbrush I feel scammed honestly. I'm willing to bet that I'm not the only person this has happened to. A better upfront clear communication strategy needs to be implemented with this establishment. I ended up being in the office for a total of 2 hours and left with a photo copy of my X-rays and no itemized receipt.

Dr White is just awesome! My dentist who I had seen for 20 years retired and I was so scared to go…read moreto dentist. Dr white was so compassionate and patient. He was reassuring. After my first visit I now just go sit in that chair and not worry about pain! I highly recommend him! Dr white you are my number 1

Dr Whatley gives excellent care. I had no pain during injections. My fears were erased due to a…read morecaring knowledgeable staff. Ask for dental hygienist Rachel she leaves your teeth white as snow and finishes up with a mint or bubble gum rinse refreshing.

For starters, I really don't do negative reviews, but I have to be honest because I feel it's…read moreimportant. I made an appointment for Dr Whatley office, because I had been experiencing tooth pain, and I am a client there but had not been to them in a while. My Insurance Info was on file, but I had forgotten its a different insurance but same job. I received a text prior to appointment stating they canceled the appointment because of them not being able to verify my insurace-Instead of calling they sent text cancelling it. So I called and we got that straignt and I was seen in the office,. They took pics and the doctor i saw was not Dr Whatley but i spoke with them let them know that I hadd been taking motrin and it was no longer working. The dentist looked over the xray of my teeth and told me it was not infected and I could have it pulled or a root canal-I choose the root canal. They set it up and I left in pain even more so now because doing the xray has aggravated my tooth. I called back after taking tylenol as the dentist told me and after an hour called backed because of the pain. The young lady that answered the phone told me she would get back with me after talking with him and she did. Now she says the doctor will call me in some antibiotics because its infected. I told the young lady that the doc told me its wasnt. So they called in the prescription and I immediatey went and got it and started taking it-still hurting and not being able to go to work. I called the chat line and was chatting with someone-she took all my information and told me someone would call--They never did. So I called using their number and left a message as the answering machine stated that if it was an emergency they would get back with me. I had to go that weekend hurting really bad. It did evently stop but I had to endure pain that I should not have had to. I have been nursing for over 25 years and I know one of the first things you learn is not to judge others pain-if that is what they were doing, and I personally think they were. I did get a call this morning asking reason for call-so and reminding me about my root canal Wednesday. I cancelled my appointment and now looking into getting another dentist. I do not want anyone working on my teeth that do not have my best interest at heart or by a dentist that tells me i have no infection and then all of a sudden, I call and now It's an infection. I do not expect special privileges, but I do want a dentist that cares!!!! Going several days in pain is no joke.

Very helpful & friendly office staff. Dr. O'Connell is a very efficient dentist who cares about…read morehis patients!!

Wow! I have been to different dental offices around the world and this is one of the BEST!!!…read more From the time you call in and talk to sweet Kim(or any of the ladies!), you will feel so welcome and excited to come in! But, the experience doesn't stop there! What a beautiful office! Everything is so clean and comfortable. Speaking of comfortable, they have a comfort menu! What?! They take customer service to an entirely different level! The doctors are both phenomenal, personable, kind, caring, and funny! The assistants are amazing and you can tell they truly care about you. I don't even know where to start with their amazing hygienists! They don't "just clean teeth" they are so much more! They are so knowledgeable and do everything they can to ensure you have the best experience. Make sure you look them up on Facebook too! They even have a menu Monday! Who doesn't need new recipe ideas?! I do! (And they are so yummy!) That's also where you can find out about their awesome contests and drawings! You can also tell by looking at their Facebook that they truly enjoy being around each other and make the office a fun place for patients! They make you feel like family. They even gave me a card holder for the back of my phone! I travel for work and I can't carry a purse. It is the BEST! It has made traveling so much convenient! And make sure you don't forget the chapstick-it's the best! I can honestly say I recommend Mobile Comprehensive Dentistry to everyone. I look forward to the day I go back! You will too!

Everything and everyone is first class and very professional. Offer a complete menu of dentistry…read more Been using this group for forty years and always 5 stars. Currently using Dr Crabtree.

Office staff was polite, friendly and efficient. Tooth had decay around old filling and fractured…read more Root canal would not really work. They did extraordinary work that was above and beyond the call of duty. Serious but relaxed in a way that made the experience more pleasant.

Staff was simply amazing! Mrs. Jennifer Went above and…read morebeyond to help my husband that was having one of the worst toothache ever! We were able to get it extracted the same day at a very affordable price! Thank you Aspen Dental, we'll see you next time!

In January of this year, I went in with a toothache. After examination, I was told I had several…read morecavities. I consented to having the decayed teeth removed and replaced. I was told it would take all $1300 of my insurance, plus $2800 to complete the work. I was offered financing for the extra, then I would need to pay another $1900 out of pocket for the dentures. Later in January I became ill and could not keep my appointments. I had serious surgery in May, and was hospitalized for 10 days followed by 21 day in rehab. After being released by my surgeon, I contacted Aspen for a appointment. I was told I needed a consultation I went in and was told I needed to pay an additional 1900 before zi could be fitted for the bridges. I am out of over $3000 and still no bridges. I am 83 years old and on a fixed income It's extremely hard to eat, and smiling is out of the question. What are my recourses? Are there any honest dentist who works with geriatric patients?