The place is quiet and restful which is truly wonderful after long hospital days. The weeknight dinner meals, provided by volunteers, were simple and comforting. The Grab and Go fridge was truly a blessing...being able to grab some sandwiches and water and fruit to help while at the hospital. Thank you so much for the hospitality for weary families. read more

A wonderful resource to help families that have children hospitalized at AFCH or St. Mary's ( I believe) that are in need of lodging, food and so much more! read more

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Thank you, thank you, thank you. I stayed here for about 12 nights because my daughter needed multiple surgeries at the UW Hospital (the American Family Children's Hospital portion). The hospital Guest Services took my information and faxed a referral over to the house. That was it. - The only cost to stay was a $10 daily donation! While the rooms were modest (there were two double beds - enough for four), the house had 18 rooms, several relaxing lounge/reading rooms, a large common kitchen and eating area. - The (commercial size) kitchen was stocked (24 hrs) with help-yourself continental-style meals and LOTS OF BAKED COMFORT FOOD. The volunteers were so nice and a fresh buffet type dinner was laid out each evening. The nicest part was seeing some of the other families (supporting each other) & being able to simply walk a few blocks (3-4 minutes) to the entrance doors of the hospital! - yes, that close I can not recommend the Ronald McDonald House (in Madison) any higher! read more

My child was born with a condition that she was hospitalized for long periods of time. My wife and I had a room there, and the room was VERY small hardly no room to move. Every time you leave the room the door will lock. Our bathroom wasn't in our room. There are a TON of cameras, and we always felt watched. Our meals were served at 6 pm and my family was very dissatisfied. Meals were horrible . We had to leave to eat and it was very expensive. You can't have ANY food or drink in your room with the exception of water. As you can imagine how hard it is to go through the medical stuff I had to return to work. RMDC called us and told us that we needed to check out because you MUST be there every 24 hours, we live far away and that would not be possible. We explained but they did not care. We were told CHECK OUT. So we returned packed up our stuff and left. We forgot to leave the keys in the room. They called us and said they were going to charge us 75$ for the keys, and for a DVD player that they claimed I checked out on wed but it was a day that I wasn't there. So I went there dropped off the keys the same day and told them to show me where I signed for a DVD player. The guy got up then said I can't dig through this stuff. Are you serious???? I'm going to tell them to take us to court. JUST A WORD OF ADVICE STAY AWAY FROM RMHC. We felt like prisoners. All their food is outdated. And your constantly being watched. Home is so much better. Our child is still hospitalized but now that we're out of RMDC our stress has gone way down. I'd give a zero star if I could. read more