Have been a member of the Rapid City Y for 56 years. I worked there full-time in college, taught…read moreclasses for two decades, and donated thousands of hours officiating kid's events. Have deep connections with the facility and countless member friends. A few weeks ago, I was physically assaulted by a young member, accused of something I didn't do, and came under defamatory personal attack. Despite my history and lengthy spotless usage, the Y staff did nothing. I have been passed to six different people. None have been remotely helpful. And I'm encountering difficulty getting refund on the 6 months I've paid ahead. I'm both heartbroken and disgusted. The current Y is unrecognizable with the facility I thought I knew. Leadership is unprofessional and comes off as having no actual insight into the reasons that people use the facility and choose to remain there. After 56 years, these decisions are unpleasant, but I feel completely devalued and betrayed.

Great classes and quality machines. Great value for all the services provided, elevated track,…read morepool, courts etc