Our dog was attending Ruffin it for about a month, 3x a week. He passed his trial days and it…read moreseemed like everything was going well at the start. The last few times we took him to be dropped off he would stop in the doorway and not want to go inside, note that he has always LOVED daycare at his previous daycares. In the past he would try to sprint into the door to get inside, definitely not be hesitant. I can't say if something changed in how he was being treated, but it was a bad sign, and made us hesitant to consider taking him to Ruffin it since we couldn't be sure what was happening during the day off camera. We were told that Thursdays were ideally for tiny dogs and dogs that didn't want to play, which we could see on the cameras wasn't accurate. There were plenty of dogs much larger than our dog in the small dog room, and lots of dogs playing even when our dog was sleeping on the bench. But we were told that our dog was too high energy to come on Thursdays, so we agreed to try him out in one of the bigger dog rooms only on Thursdays. He did a trial day and it sounded like it went well. When we took him the next Monday they sent him to the big dog room again which was a surprise to us since we had thought he was only doing Thursdays in the big dog room, but we were trusting their judgement of where he was the best fit. When we went to pick him up, we were told that he has been in an isolation room since 9 am and had failed his trial days and thus wasn't allowed back. Since he had passed his trial days in the small dog room, our understanding was that he was just going through trial days in the big dog room to see how he interacted with bigger dogs for Thursday play. There was no communication from the staff that if he didn't play well with the big dogs he couldn't come back any day of the week, or that there had been any issues reported at all in the small dog room. The staff didn't call us to let us know that he had been put in isolation at 9 am, so he had to sit in the room for 8 hours until we came to get him. They claimed an email was sent which was never received, but even if there was, a phone call should be mandatory when locking a dog up so the parents are aware. All our communication with Ruffin it had been done via phone (texts and calls) up until this point, so only sending an email makes no sense. It felt as if they were trying to hide the fact that they locked him up. If we had known we would've left work to come pick him up sooner. Instead he had to sit in the room all day, and while they told us he was given bathroom breaks it didn't seem as if that was true given how much he peed as soon as he got out (he normally pees every 2 hours so there's very little urine each potty break. He peed for a solid 2 minutes straight after this day as soon as he got outside). It's totally fine if a dog isn't a good fit for a daycare, and we would have accepted that answer if it had been conveyed to us, especially considering our own hesitations. But instead, there was no communication leading up to this incident that there were any issues with our dog at all besides his high energy on Thursdays, and there was no communication day of to let us know that anything had happened. Instead our dog sat in a room by himself for 8 hours and we were charged a for full day of daycare that did not happen.

The first time I took Skipper to Ruffin' It it was like dropping off a shy scared kid at…read moreKindergarten. He did not want to leave my side. The second time he went he tried to jump out the car window as soon as we entered the driveway. Luckily he was tethered. Skip loves to see all his pals and I love seeing the pictures of him having fun. The staff always great Skip like he is their favorite dog but I have a feeling that every dog is also a favorite.

Just okay. Price was too high for what was received in my opinion. Don't recommend this business.read more

I needed to find a new groomer for my six-month old puppy who was in desperate need of her first…read morehaircut. River Paws is close to my home and I liked the messaging on their web site., so I decided to give them a try. I could not be happier! Koko's new look is adorable! Everyone was friendly, attentive, and professional. She was well cared for throughout and even got to play with some of the other dogs. I'll be back and could not recommend River Paws more!

This place is amazing. The owner and staff are wonderful and you can tell they love being around…read moredogs. While it is not easy for me to leave my two dogs, I know they are being taken care of very well. They provide great updates as well as offer many services to make sure our dogs are happy. The facilities are super clean and i appreciate all the times they have taken care of our dogs.

The Emerald Paw Pet Resort took excellent care of my 4 month old puppy during her stay there. The…read morefacility is super clean. The staff is friendly and professional. She was thrilled to have play time with the other dogs there. I was very confident she would be safe and well cared for! We'll definitely be back!

Maggie loves being there. comes home one tired pup. She was boarded a few nights and owners took…read morespecial care of her.

We took our first dog to The Dogwoods in December 2001. She LOVED it and so have our other dogs…read more Now, 20 years later, the Dogwoods has become the premier 5 diamond location where people who care about their pets take them for best in class service and amenities. There's no other facility like it. The Dogwoods is truly a "home away from home". You'll miss your pet. But there's a good chance your pet won't miss you! It's a great feeling that will help reduce your separation anxiety. Your pet will love it -- and YOU!

My puppy absolutely loves Paradise Paws! She goes weekly for daycare and also boards there when we…read moreare out of town. Prices are very reasonable, and I love that the boarding is kennel free. My pup is so tired out when she comes home. She gets SO excited when she knows we are going to daycare -- she honestly can't get out of the car fast enough to get inside. The staff are wonderful and know every dog by name and love them like their own. Highly recommended!

My puppy goes to daycare 3 times a week and loves it. She's so excited to get out of the car, she…read morecan barely control herself. She's young and full of lots and lots of energy. I really like the people who work there and the owner. They will spend a lot of time with you. Given she's a puppy and continues to need training at almost 9 months the owner was extremely helpful in giving me advice in how to train or when I would need a professional trainer. I also found out they work with her on her behavior problems. I was told she plays a tremendous amount and it's proven by the exhaustion she has when she comes home. My husband and I get to have a quiet, relaxed night. She's schuduled for boarding and I have never left any of my dogs with boarding facilities. I've always used petsitters. Given that's it's kennel free and there's someone there with them I feel secure and trust Paradise Paws I'm not concerned about my decision and think she'll have a great time. They're also expanding and will have other activities in addition to space so I'm looking forward to agility classes.

They do Pictures with Santa where there's a staged winter wonderland with a fully dressed Santa…read more Your pet can sit with Santa for a picture taken with a Nikon camera. They'll make prints for with and include a photo frame holiday card! Such a cool service!

I scheduled an appt. to use their dog self service wash. I was there on time but nobody to check…read moreme in. I tried to get their attention through the play yard window but both attendants were focused on their phones. The groomer alerted them and one came in, no mask although Dane county has a required mask mandate. She indicated that her boss didn't require masking when greeting a customer. She was nice, but seemed unconcerned.

I have nothing but amazing things to share about Green Dog. My wife and I have been getting…read morefrequent pet visits for our goldens Duncan and Ellie for over a year now. The team is so sweet and treats our pups like their own. They are so kind and understanding of our constantly changing schedule and last minute changes. We love the constant updates, frequent photos, and respect of our home and requests. I would recommend them to anyone without a second thought.

Rory and I love Jaci and Angela at Green Dog. Green Dog is great to work with very flexible and…read moreresponsive. Rory loves his time with Jaci and it gives my such piece of mind knowing my fur baby is being taken of.

We love this place! Katy is phenomenal with our dog Maxx. She is extremely knowledgeable and…read moreprovides a safe environment for our dog. We started when she was in Waunakee, and now we are following her to Lodi. It is worth the trip. I highly recommend this place!

Kathy is fantastic. She has been grooming my dog Fox for years and he always looks incredible after…read morehe visits her! Fox has long hair, and a lot of it, and Kathy is the only person I trust with him as others have completely botched his haircuts before. Kathy's new space in Lodi is great and I can not recommend her enough! We will be Ship Shape customers for life!