Ugh I hate back to school shopping time. Especially when your kid wants to go to Ross for it. Out of all of the discount clothing stores, this one is my least favorite. This place is so unorganized,nothing is ever neat, things are in the wrong spot, people (customers) are rude, I mean I could go on and on. We ended up finding some jeans and a couple of shirts but when I looked at the line I debated if the discount was good enough to wait in it. It went all the way to the back by the fitting rooms! That wouldn't even have been a huge problem if they would have had more than 2 cashiers up front. I find it funny, frustrating, and misleading that there are 12 checkout lines within this place but they only had 2 cashiers 2 weeks before school starts ‍ Anyway good luck to those of you that endure this place. I personally only go if I have to or I'm being lazy and don't feel like driving to TJMaxx or Marshalls. read more

This Ross is okay, but it's definitely not as good as the one on Gosford Rd. I still find a few decent things here and there, but the selection just isn't as good. There aren't as many great finds, and sometimes it feels like I'm digging through leftovers from better-stocked stores. That being said, it's not bad--it still has the usual Ross vibe with the treasure hunt feel, and if you're patient, you can come across some solid deals. Prices are always the main reason to shop here, so for that alone, it's worth stopping by if you're in the area. But if I had to choose, I'd definitely head to the Gosford location first! read more

The check out stand is near the door where the over 6 foot security guard stands checking each receipt that leaves the building after you "just" was handed the receipt from the cashier and placed my items in the bag...needless to say...the security guard also wanted to look into my bag the cashier just handed me...mind you, he just saw the cashier hand me the receipt and stupid bag. There will not be a return to this ROSS as making me feel like a thief is not in my interest but I "Digress!" read more

Junk, worst Ross store in town, from selection, to organization, to checkout- tis all junk

I want to start off by saying that I come to Ross for deals and no one expects these locations to be clean or checkout to be fast, however, at least have some PLEASANT employees. It has been multiple times now where the customer service associate encounter has been HORRIBLE. No smile, no hello, no positive attitude. Snarky comments and no urgency to help. Despite charging twice and being irritable upon asking for a gift receipt. Associate 518139 must have skipped their customer service training. This location should consider new staff or adequate training for this customer facing role. read more

You needed more than one cashier. Christmas shopping season and they only had one cashier more than 25 people in line and when we ask somebody about a second cashier, they said well somebody comes in at 5 o'clock, which is like 15 minutes from now. read more

Was told to get in line for the register to view an item that I naught not even buy these employees are lazy as can be. Go to Ross on Gosford instead save yourself a headache read more

So i just went here to get some dresses for my daughters & omg this place is a piece of crap!! The line was approximately 30 mins and there was ONLY 1 regester open & gave a horrible response. Never shopping here again. read more

Make you feel like a criminal before leaving the store you have to show your receipt and items. Ridiculous!! I will not return there!! Not worth the humiliation!! I'd rather pay more and get respect. Not worth rating any stars very disappointed. Horrible customer service!! read more

Always a good deal, no hassle returns . May be a mess in the store sometimes but you can't even compare with the prices. read more

Ross Dress for Less - Calvin Klein Dress Shirt, Calvin Dress Pants, Calvin Dress Shoes Ray Ban Sunglasses All paid for at Ross Dress Store - Department Stores Near Me - Bakersfield, California

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Great store but not enough workers to work the registers 40 customers in line, and only two cashiers would recommend unless you have a hour to wait in line lol people are leaving because of the line as I'm writing this read more

someone please explain why the heck i waited 50 minutes in line to purchase 2 items. theres workers all over the store and only one single cashier? seriously? this store sucks do not come here go to gosford theyre much faster and not as dirty. the cashier with the broken glasses would not get off the damn phone texting. read more

Long story short the line had about 35 people in it they had two registers open and one was doing returns...DO NOT go here if you aren't just looking to waste an hour in line read more

I went to Ross today and saw amazing discounts, my wife loved them and bought some clothing that were cheap. This place can get busy during the afternoon but would recommend to anyone who has patience and is looking for very cheap clothing. read more

Ross Dress for Less - Department Stores Near Me - Bakersfield, California

Horrible ran business. Line was all the way to the back of the store... only 2 registers open. They literally had more security guard people (3) or whatever they call them. Than actual workers only 2 registers open... I'm sorry but if you got people lined up to the back of the store for hours you can afford to hire more people to work. Plus these guards can't do crap anyways so why have three of them? Ridiculous never will i come back my first and last time. read more

Hate that there is only one cashier !! Need to open all registers . Hate waiting too long

Great bargain store but furniture section is extremely over crowded and nice fabric chairs are filthy due to careless customers..they should be marked down I've been there and same accent chairs still there and getting filthier read more

I've only been here once, so it's hard to make a good honest judgement on this Ross. Here's my impression: large, clean, and crackin' on a Sunday afternoon. I loved their awesome shoe selection. Organized with great variety. Heels, boots, flats, sneakers. They've got it all. I couldn't help but pick up a pair of nude peep-toed Nine West shoes for $25 (plus 10% off for a minor pen mark on the surface). The home section was also very organized. I quickly grabbed some coral place mats for $3, bathroom rugs for $10, and paper towel holder for $3. While it was the perfect place to pick up my "I just moved into a new apartment and I need to fill it with random junk" items, I wanted to cry when I saw the line. From cash register to the back wall by home goods, I seriously contemplated dropping my items down on a convenient shelf and leaving. But considering how much time I spent looking at shoes and finding the perfect pair of nude heels, I decided to wait it out. This Ross has a great selection, but be warned that Sunday afternoons is NOT the time to wander over here. God, I hope Ross isn't always like this! read more

Good deals but the messiest Ross store I've ever been in by far. You can't even go down a row without having to run over hangers and clothing on the floor. Shoes are not in the right size areas and if you find the ones you want good luck finding the mate. I really hope this store gets it together. If you go on a weekend be prepared to wait at least 30-40 minutes if not an hour to check out which is seriously ridiculous! So if you are wanting to shop in a store that is dirty, with dirty clothes and lacks a daisy employees then this is your place. But sometimes in housewares there are fabulous deals, that's my only reason for a 2 star rating!! read more

Was intending to make a lot of household purchases here for our new house. Until I saw a bunch of other shoppers wearing no masks or wearing them on their chins. I asked an employee why the other shoppers were not wearing masks and he said "it's only recommended." In other words only shop here if you want to take a significant risk of getting Covid and ending up dead or on a ventilator with permanent lung and/or neurologic damage. Poor corporate policy, Ross. If Costco has the backbone to protect the public and employees, you should too. Boycotting this store indefinitely. read more

Decided to pick up a few things in the home department. Just because it's For less doesn't mean the employees have to damage everything that they put on the floor. There's a smell in here and some of the workers have attitudes. read more

Ross Dress for Less - Department Stores Near Me - Bakersfield, California

Experience the treasure hunt. That is what one of their signs say inside the store, and I must say that sign pretty much says it all. There are bargains to be found here if you have the time and are willing to search hard enough. If you are not willing, then this store is not for you. It is very messy and cluttered especially on weekends. The lines can get long, but the wait is not too bad. read more

Ross dress for less beats retail every time. If you're a bargain hunter, or just plain frugal (ahem, cheap), get here ASAP. There are goods for everyone including infants. Most importantly, the deals can blow your mind. Walk down the aisles like you're hunting treasure. It won't be clean, but neither is digging for gold. You can find me at RDL on weekdays when the crowds are low, and the checkout lines are even lower. Ps. This is the only place to find those high quality socks at affordable prices! read more

Store is messy, especially the toys & shoes section. However found some discounted toys today and feeling victorious ;)

Absolutely one of the best Ross's around! employees are great! the managers are great! absolutely loved working there and miss everyone so much read more

Ross Dress for Less - Being cute - Department Stores Near Me - Bakersfield, California

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This store is pathetic. The line was halfway to the back of the store and 2 cashiers. Where is management?!!! Go to California Ave, much better ran store. read more

The employees were not much help at all. Some day maybe they can get a chair or two by the dressing rooms for the husbands and military veterans. Oh wait, they don't have military discount either. Then I got chastised for not putting my clothes back on the hangers correctly. Rude place. read more

This place always looks pretty much like a tornado came through. Staff are not particularly friendly either. Came on June 29th around 6 pm and the girl working the fitting room looked like she was being tortured. Good golly. I even said, "thank you" after she handed my number and got nothing back. No, "you're welcome" or even a smile. Where's the manager on duty? Her stank face was off putting and needs to be checked. As for selection goes, you either get lucky on a day where their inventory is pretty full or you come on a day where all the stuff has been so obviously picked through. On a happy note, they are starting to carry more decent house decorating stuff. Not a fan of their service, but will I return? Probably, as there are little gems here and there. read more

Ross Dress for Less - Not sure why this employee felt the need to block a whole aisle. Stupid. - Department Stores Near Me - Bakersfield, California

There is no social distancing so be careful with that staff doesn't care about it just a bad experience a lady was really close I could feel her Breath no respect for personal space just a bunch of idiots and staff who don't care read more

This evening i went to Bakersfield Ross located on rosedale hwy where the tall, white, dark hair male who was taking count for occupancy and also worked as loss and prevention made a very obnoxious comment to my boyfriend and I right as we walked through the doors. He looked at me and said "going to go spend all of his money, yeah?" And he began to laugh as i looked away, then he proceeded to say "spend it all!!!" It was a quick trip but then as we were walking out, empty handed, he goes "have fun spending all his money on Amazon" THEN he said to the couple walking in the same thing as he said to us walking in. As an independent female and advocate of all genders, I find this to be extremely offensive. I am appalled. How dare he assume anything. Matter of fact, I am the breadwinner of the relationship. That comment is extremely sexist with outdated views. Worst customer service I have ever encountered in my entire life. I went home and cried. How dare a man, on the clock, speak to any woman, man, or couple in such a manner. read more

Let me preface this by saying I am a BIG sales shopper. TJ MAXX, Marshalls, Neiman Marcus Last Call, Nordstrom Rack...I love them all. But this place is a horrible mess. Every time I go, there is always a security guy (or two) standing in front. This is two-fold for me. I appreciate the added security measure and it does make me feel a little safe, but then again, it makes me question the needed security. Especially in this area town! The selection is limited and I very rarely find fine designer items, like the other stores in town. Racks are typically mismarked and the pillow aisle looks like Northridge '94. Don't get a basket, because you'll never get through the aisles. I was once stuck between the Juniors separates aisle, waiting for ladies on either side to move. Shoes can be hit or miss. The only time I was able to find a decent, unscuffed, shoe I was not able to find the mate! The line is long all the time. I've been there first thing in the morning and there was still a wait. It's definitely not convenient. Average wait-time for me has been about 15 minutes. Which is a long time when you're dealing with out of control children with no parental supervision. (Shopping carts do well doubling as children rammers). Overall, Ross may be a good option if you need something cheap. Quality is hit or miss and more often than not you'll be purchasing a damaged good. But if this is your type of place, then go for it. Don't let me dissuade you out of a good time. (Fat kids are worth double points-they push back!). read more

This Ross location has really stepped up their game. I was pleasantly surprised by how clean and organized the entire store was. Ross locations tend to attract crowds who are not respectful of the merchandise and it can end up left on the ground or in wrong locations. Not only was this store clean and organized, but all the staff were friendly and made small talk with my little one and me as I shopped. read more

I like Ross - I don't mind looking throughout this store. This store seems to have a much larger supply of women's items so I have not found anything i like. This is also one of the larger stores I've been in and the aisles are nicely spread out, not as cramped as some of the other Ross stores I've been in. Hope you're able to find something you like! read more

Love Ross but mask were not enforce, many people came in the store without any masks and the security didn't look twice at them. Some lady came in looking totally sick ask the security if she need a mask all they said was as long as you buy one when you check out you're fine. People are not taking COVID seriously and that's why shit is getting closed down again. -100 for me read more

I have never been in this store when it even had a semblance of order. Truly, as many times as I have been here, and that is quite a few times, the only good things I have bought were in the kitchen section. It takes forever to check out, they are always needing price checks, and manager/supervisor assistance or some such crap to stymie the checkout. And the security guard- does Ross (or anyone else) really think they have goods in here worth stealing? I do not think so. But damn, the guard sure gives the ole stink eye. read more

Lots of good finds at great prices. When in for a few new school outfits for my daughter and came out with a few decorations for the house.

Used to love coming to this location until today. Idk if it was the manager or just a shift leader, but she was rude. I was unable to grab her name due to me being so pissed. So, my MIL and I were in the checkout line and I had my own things to pay so I separated my stuff from hers to pay separately. As the employee was scanning my stuff I heard her say to another employee, who I think was the manager or shift leader, "which is the lady we need to keep an eye on"? In my head I was like ooo they probably caught someone stealing no big deal it wasn't my problem. Then I heard cashier 2 say next in line and I guess those dumb employees did not hear her say next because I suddenly heard them say " oh the lady we need to keep an eye on is leaving" they probably thought she was leaving the premises without paying. Also,keep in mind that their shopping carts have those big ass poles that prevent you from running off with things so easily. Then I remembered my mother in law was behind me! Are they talking about her ? So I turned around to see and YES all eyes were on her !!!! I couldn't believe it !!!! I was fuming, but I was trying to keep my cool. I simply finished my transaction and scooted over to where my MIL was. I was so irritated I started helping her get all her merchandise out of the cart and even opened all closed containers she was purchasing, so they could see that there was not anything in there. Once she EASILY with hesitation paid the amount of her transaction the manager comes over and asks the cashier for a copy of my MIL receipt!!!! I was like really ???? I knew my MIL had nothing to hide she doesn't need to be stealing from Ross. Just think If she did why would she be willing to pay and stand in line with a full shopping cart with items that are too big to hide/ steal. I am honestly disappointed with this Ross never would I have expected this from them. I will not return to this Ross and I'll rethink before I buy from them again. I'll make it more of a habit to take my money else where. DO better ROSS ! Train your employees to do better and be better. read more

So you like scavenger hunts? crossword puzzles? Agatha Christie mysteries? Do you yearn for the Easter Egg Hunts so fondly remembered from Childhood? Do you excel at finding Waldo? Well, then have I got the perfect shopping experience for you! You have to be willing to put in a little work to shop at Ross. You're not going to just walk in, find what you're looking for, and walk out. You're going to have to do some serious hunting and picking. Most of the clothes are separated into the proper sizes, or at least the hangers are in the proper sections. It's not uncommon to find a size 2 top in the middle of the size 12 section and vice-versa. Count on making several trips to the dressing rooms (only 8 items per trip, please) before actually finding something that a) fits, b) hangs as well on a person as it does on the hanger, and c) has no missing buttons, hanging threads, stains, or snags and runs in the fabric. Don't get too emotionally involved with the outfit of your dreams that only comes in the next size up or down. You'll never find it in the right color or size. But once you do find that perfect pair of pants, blouse, slacks, dress, or shoes, you know you're going to get it for a song. Their prices are cheap. Dirt cheap. Almost "it had to have fallen off the back of a truck" cheap. without the danger of a black market transaction. This is off-price, yet still fashionable, clothing retailing at it's best. So what if you feel like you need to take a shower after you leave! Trust me, bring along some wet wipes. They'll take that grungy feel right off of you. Just keep looking at the cash register receipt and remind yourself why you came here in the first place - fashion forward clothes at a bargain basement price! P.S. They also carry housewares, jewelry, luggage, and even some specialty food items. Who knows? You may even bring home that chocolate bunny you've been lusting after ever since you read that first paragraph. read more

This Ross is dirty, low stock. No lock on dressing room doors. BUT THAT IS NOT THE WORST PART OF IT. The check out line was at least 50 people deep. 2 checkers, then 5, then 2. I asked for the manager's name. Rhonda...I wont be back. The one star is for the sweet check out employee. She had a smile and an apology. read more

Gross, dirty, half the clothes are stained, workers didn't care about the mess. I been to many Ross stores and this is the worst one yet