Okay, I have complained before about Ross Dress for Less store being a complete dump. Seriously, the majority look as if a tornado had hit the inside. If you don't believe me, look for a review I did for another location last year. Still, I had no issues with this location. Zilch. Shelves were orderly, and they had a good selection of shoes, towels, hats, jeans, and so forth. The people working at this location were friendly and very helpful when I mentioned that I was Deaf. Finally, they even had the social distancing and masks required signs up on the doors and throughout the store read more

Ross Dress for Less - Social distancing - Department Stores Near Me - Greensboro, North Carolina

I've never seen a Ross so trashed. Trip hazards everywhere, merchandise thrown over displays, on the floor were hangers, clothes, piles of items customers rummaged through. And the place was fairly busy! Do you need more staff? This is what I would expect during the holiday season, I have worked retail, seasonal gets crazy. But this is July. Do you need more staff or better management? And forget about finding sizes correctly in their section. I left empty handed and shaking my head. read more

See all

I have shopped for THE last time at my local Ross Dress for Less store located at 1206 Bridford Pky. in Greensboro, NC. The store is a total mess, with clothes, shoes, home goods and everything in between scattered all over the floor. If you do find garments hanging, they are in the wrong place as far as sizing goes. When I finally had had enough this morning, I drove straight to Burlington Outlet Store in the same shopping area where shopping was a pure pleasure. Ross at Bridford Pky. will never have my business again. I will, however, continue shopping at Ross in Myrtle Beach, SC where they are proud of their store and value their customers. read more

very disappointed in Burlington Ross store. Cashiers would not open bathrooms for my 3 year old!! the bathrooms are in the back and unattended, which is a major inconvenience normally. read more

Ross is a very good place to shop if you are in the market for trendy items at a very reasonable price. Be sure you have time to look through the items. At times they can be damaged. In addition, clothing is arranged more like a bottom basement shopping experience. Don't think of asking for a discount if you find something you like but it is damaged or stained because the supervisors are not very competent in store policy no customer service for that matter. As far as the discounts on the other items in departments like bath, home, toys, seasonal, etc you may fare better than on the clothing. Based on cleanliness and store organization I would rate a 1 but the prices made it a 2. read more

Ross Dress for Less - Housewares to clothing - Department Stores Near Me - Greensboro, North Carolina

See all

Can't leave a zero review so 1 star. No bathroom, cant change a child, rude staff that could care less.

Update: I have been shopping at this Ross for several years and never had any complaints. I had a poor experience with a cashier in this store a couple of days ago and wrote a customer feedback to their official website. I thought that my feedback may fall into the "cracks" and would never make any difference. To my surprise, the store manager actually called me today and asked me about my experience at the store. I am so so so glad that Ross takes customer satisfaction seriously. For this store manager, I will give the company five stars! I recommend you guys to shop here because they do listen to us and value our experience at the store! read more

I miss this store from college. The only stores somewhat like this one in the city were Syms and Daffy's and those went to pot. But I digress... Ross is different. It isn't as well stocked or like the treasure hunt you encounter in say a TJ Maxx or Marshalls BUT when you found a good deal, you FOUND A GOOD DEAL and most times more often than not. The items were pretty much right in front of you and they were way beyond affordable. Even on a college budget. Shopping in the south was just a different beast and super cheap. Winner status indeed. read more

I love Ross & this store is close to home. Their plus section always has something that's right up my alley. The shoe department could have more selection but the upgrade to the dressing rooms is nice. There are usually some nice dresses too. read more

The positives - Well laid out store, neat and priced well. They have some interesting housewares and kitchenwares too. The negatives - Not much to choose from. If you do like something, chances are that you won't find the same in your size. We did not buy anything in this trip. read more

I've always enjoyed shopping at Ross, when I have some extra time to waste, because it does take time to trudge through all of their merchandise. I went to this location on Sunday, Feb.5th. They were very busy, and my only complaint is about their serious lack of cashiers. The two that were running the register were very overwhelmed by the amount of people in the store. I didn't really see anyone else there, aside from those two. read more

Very relaxing chill I rushed out because closing time was at 10 p.m. but after I checked out they didn't close and lock the doors for another 5 to 8 minutes had everything I needed was able to get in and out in less than 10 minutes read more

Very very disappointed. Our cashier was VERY rude. There were 2 young ladies working the registers and both were unreasonably slow. Our cashier also did not put in the discount code and when we brought it up afterwards, she rolled her eyes and made smart remarks. We would have ended up saving almost $40 so it was kinda important. She told us she would have to re-ring everything up again. However we told her that it was unnecessary considering it took her a while 15 minutes to ring it up in the first place. ALSO the store was very messy. Many things I picked up was opened already and in the wrong place. The store also didn't have a wide selection. I was just very disappointed. Overall bad experience and would not go back if I had to. read more

Well the only reason they get two stars is because the store was clean and organized. The employees however were rude and totally did not care about the customers. Not to your face rude which is a plus I guess. While standing in the back waiting on my sister to try on clothes I heard the "dressing room attendant" and the "loss prevention" woman talking about the customers in the store. The "loss prevention" woman said not to me but loud enough for me to hear "you know our customers... They are disgusting!". With the attendant agreeing. For my career I am a professional and well respected and have never thought of myself has being " disgusting ". I know many others who shop at Ross who are NOT disgusting either. So I just brushed it off even though it bothered me. Then we went to check out and the line was all the way through the barriers plus there was a people in the return line. There was 1 cashier!!! We had to leave so we went and put our stuff back up on the correct shelves. Then our young daughters went to return our carts and here was the " loss prevention " woman again and instead of helping our daughters she told them how wrong they were putting the carts up. I like Ross but I'm pretty sure I will never darken the door of this one again. read more

Do not waste your time. Drive the extra five minutes to TJ Maxx. I was just shamed and humiliated because I opened a box that had flaps designed to open and close easily to feel a pillow I was considering purchasing. There was a small opening on one corner, but when you are talking a pillow, that is not enough. The box was not taped, it was very clearly made to be opened and closed. I would not have opened it if it was in any way discouraged, like the sheets, they don't want you to even feel them. The zippers are connected together. Case in point, there was another pillow that was rolled tightly, and I knew I would not be able to get it back in the packaging, so I didn't take it out. I am a conscientious shopper, having worked in a retail environment for years. This woman was in her mid 40s with long wavy brown hair. I just took my two children and left, not getting her name because I was so befuddled by being treated like a criminal. I do not often post reviews, but I am reviewing everywhere I can. This was utterly unacceptable. Customer service was nonexistent. My children were politely sitting on the bottom metal shelf together while I looked, and have heard me make a big deal about treating things and people with respect, and so I guess I will use this as an opportunity to teach them it isn't always returned. I will not be returning to this store, despite being a loyal and regular shopper here for 7 years unless I am notified that this woman has been terminated or disciplined. It was that appalling. I would save up my budget for clothing, housewares, linens, etc and pay double the price for something just so I wouldn't have to shop here again. Bad job, Ross. read more