As I was shopping down the aisles and employee walked past me on the phone, laughing about a fight that must've happened somewhere. She was just laughing and saying 'yeah they kept on beating her and while she was on the ground, they were just hitting her'. Very, very inappropriate especially if you work for this company. Very disappointed in this employee. She worked in the dress dresses and the bra and panty section. Monday, December 15. She was a black woman wearing a red shirt and black pants. Y'all should do better checks when you hire people. Very inappropriate very unprofessional. read more

Love the store, but the management is awful. There was a line almost going to the back of the store and only TWO people were working the cashiers. Give them a break I mean come on. They don't deserve any backlash given to them by rude customers just because the company doesn't want to give their employees work. read more

couldn't try anything on because nobody was there to work the fitting rooms. when i asked an employee she said they were closed because they didnt have enough workers... this is a clothing store?? wym read more

Love love love the store. Really inexpensive always clean restrooms and storeroom floor. Good customer service. No complaints

I bought merchandises from Ross once and sometimes twice each week. I bought a tool which was defective and not costly at all. I lost my receipt, so I wanted to have replacements or store credits. They offered me 99 cents for $4.99 merchandise. I called their customer service they told me that they will talk to store and let me know. But I never received the call. I don't think it is wise to lose a customer who spends minimum $50 a week for $4.99 replacements. read more

The layout for this Ross store is similar to most Ross stores. There seems to be extra space between each of the aisles and rows compared to other Ross stores. The store was clean and orderly. My complaint is in the check out process. There was a line of 4-5 of us awaiting checkout. A man entered with a return and they have a separate line for returns. There was only one attendant and she took the return before the customers who were waiting in line with purchases. It is a rather unfair procedure that I do not understand. The other guests in line with me where equally unhappy with the attendant's choice to help the guest with a return over the guests who had already been waiting in line. read more

I like Ross stores BUT I think management needs to look at this place. The ladies room did not have any soap so I politely informed the staff in dressing room. One employee told the other and she responded with "we don't have no soap". And they just brushed it off and laughed. At checkout the clerks were carrying on their own conversations while checking customers. The clerk never said a word to me but handed me my receipt. And said "next customer". It was a bizarre experience, not one a store should be proud of. read more

Probably the most neat kept Ross stores I've been to. It's very clean I here and everything is in it's spot!! Very organized! The employees do a great job on that. The security guard greeted us upon entry and that's always nice :) read more

Ross Dress for Less - Women's Clothing Near Me - Lake Charles, Louisiana

Worst customer service.....cashiers are miserable...especially one of them. If you're not happy, you need to find another job! Always too long a line....poor scheduling on managements part. read more

Great prices! My daughter and I love shopping in Ross. We find all kind items that we need and want. Today was great in there. I spent to much money. read more

Manager was very rude the store smelled like puke, half the clothes was stained and they would not sell me an item for unknown reason this place is not a family store read more