Sales wise. Can't complain. Post sales service within warranty? At 1, it's diminishing quickly. We've bought 4 recliners from them. As of 2022, 3 are still under warranty. 1 broke, we brought to the store for repair. They said we'll call and sched home service repair in 3 weeks. It's been more than 8 weeks (with another in store visit reminder in between). No one still has called to arrange repair. Bet you next thing they'll say is it's out of warranty. read more