I was quoted 20,000 for a 22-kw generator system and was told I needed to make a decision by the…read moreend of the day in order to keep the quoted price, otherwise it would increase significantly. During this consultation, I specifically asked whether my existing gas meter would need to be upgraded to support this size generator, and I was told that it would not be an issue. Concerned about the cost and urgency, I sought a second opinion from a licensed local electrical contractor. After reviewing my home ( including my panel, meter, and installation location), they determined that an 18 kw generator would fully meet my needs. They also indicated that a 22 kw generator or 26 kw would likely require a gas meter or gas line upgrade, which was not disclosed to me in the original consultation. The second company provided a complete quote of $10,500 including, installation, permits, a transfer switch, surge protection, and a cold weather kit - significantly less than the original quote for a larger, potentially incompatible system. I am concerned that I was given misleading information regarding system sizing and gas requirements, and that I was pressured to make a same day decision on a very large purchase without proper verification of critical infrastructure. Salesman knew exactly what he was doing. He was just trying to close a deal in a high pressure situation. He didn't care about anything else. Do not buy and have a generator installed through Lowes. Period.

I will say their sales department is very good at selling. They do not have anyone that I have…read morefound there that is very honest. From the beginning when they did a terrible job installing which was not how we had agreed. To the service department who do not want to do their job. I would not recommend this company to anybody.

I was scheduled with a technician the same day and repairs were completed quickly. yeah, identified…read morethe problem and explained the repair process.

From the owner: At Prestige Plumbing And Air we are proud to service the Jackson, Cape and surrounding areas. We…read morelook forward to helping you with your air conditioning, heating, and plumbing needs. We are pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home and business. All estimates are free. Whether it is a new installation, service agreement or routine service, our trained technicians provide expertise your comfort depends on. When it comes to your family or business you want dependable Heating and Air Conditioning systems that provide you with value as well as comfort. With Prestige Plumbing And Air you can expect that value and comfort.

Decided in early December 21 to replace our 20-year-old HVAC unit in its entirety. Did the brand…read moreresearch, scouted for bids using the kind and accurate information discovered on our Next Door app here in town. The clear winner, based on a huge percentage of Next Door endorsements, was Peters Service Company in Marble Hill, MO {573-238-4200}. Emailed them for a bid and was surprised when the owner, Mr. Greg Peters, came over the following day and walked me through exactly what they had in mind for the best installation. He sent another email the next day with everything in writing. We were never more surprised than when he included a "senior discount" and "military thank you" in the form of a free Lennox Merve 11 filter system, regularly $450, at no charge. But wait, it gets better! Greg said his guys would be here on a date and time to be set certain after all the stuff was ordered and delivered to their warehouse. Said they'd start at 8:30 in the morning, he'd give me a call just before they arrived so I could corral my Jack Russell Terriers {who think they're German Shepherds}. Sho nuff! They arrived {after calling me about the dogs} three minutes early, had their trucks parked and unloaded and were at work exactly when they said they would be, working together like the close-knit military units I'd known in the submarine service. Having been a General Contractor myself for more than twenty years {in Oregon and South Carolina} I knew how difficult that little magic trick is to accomplish. My first question, of course, do you think you'll be finished in one day? They just grinned, said closer to half that. Good grief, that had to be impossible, going by what I'd seen from other HVAC contractors in various subdivisions. But ok, we'll see how it goes. Five hours later the new {all Lennox!} machinery was installed, up and running like a sewing machine. All new Freon and electrical connections were done to code. New {beautiful!} coupling duct-work was fabricated. A new PVC vent system was routed through the outside rim joist. A new concrete pad for the new outside unit was placed {the old one hauled off}. The old furnace piping was removed and replaced for the new component. The elderly HVAC units and old water heater was disposed of {did I mention they also installed a brand-new gas hot water heater?}. Their work area was completely cleaned up, swept up, pristine. A lot of factory instructions for use of the equipment was provided. They removed several old no-longer-used gas pipelines that had been in place for fifty years just because they wanted to. Icing on the cake? Mr. Stacy Peters came by this morning to do the final "harmonic" tuning {after burn-in} of the components to an extent that some very powerful home-studio recording equipment {I own Horse Cactus Music here in town} can hardly hear the slight rumble of the new units. Never would have believed that to be possible! Stacy's parting gift to this family as he left this morning? A brand-new 16"X25"X5" filter element for the new filter system. I tried to pay him for it, but he said naw, that's from me to you. Filters last six months in this configuration so we won't have to worry about filters for a full year! I'm likely leaving out stuff they did because I don't bug workmen during their toil and didn't spend much time in the basement that day. Suffice it to say, we were one-hundred-percent PLEASED and literally blown away by what these fine people accomplished, and still can hardly believe they did it in such a short time. My wife and I both recommend them without reservation! [Please remember the Peters contact phone no: 573-238-4200} Jason B., Cape Girardeau, MO 13 Jan 22

From the owner: Specializing in: - Major Appliances…read more- Boiler Repair & Cleaning - Pumps - Boilers Equipment, Parts & Supplies - Furnaces-Heating - Heating Equipment & Systems - Geothermal Heating & Cooling Contractors - Water Heaters - Air Conditioning Equipment & Systems - Electricians - Plumbing Fixtures, Parts & Supplies - Air Conditioning Contractors & Systems - Heat Pumps - Heating Contractors & Specialties - Pumps-Service & Repair

Used them a few times but had issues with them awhile back when they replaced the Thermostats in my…read moreHW heater. I had no hot water? Right after they left I left to go to Walmart for groceries when I returned I heard a hissing sound from downstairs? I looked around and saw hot water steaming everywhere on my floor and you could hear and see the WH dumping hot water from my overflow pipe all over my floor. Seems the over temp sensor was bad open so it wound up dumping hot water everywhere. Talk about a nightmare I spent 4 hours wet vacuuming hot water and dumping it outside in 20 degree weather. I called up to complain the following morning about what happened they didn't say or do much just said sorry? So much for that lovely experience using Hacker Plumbing. All they had to do was check everything out before leaving but I guess they were in a hurry? Think they burned a bridge with me.

My husband and I contacted Hacker Plumbing for an outside job of adding new plumbing to a 2nd…read moregarage and it took a week to respond back. The secretary in the office is not a help at all. She doesnt know any of the men's schedules of clients or that can help. Leave messages with the secretary doesnt help either. When the guy came to do the plumbing part before the concrete was poured did it in a few hours. He still had a lot to do. He disnt show up the next day to finish. We couldn't do the next step on the garage until he completed his job. We left messages with the guy on his cell, left messages at the office several times. Eight to ten weeks past and couldnt get the guy to call us or come out. He finally called back last week and said he will be here on Tuesday, October 11, 2022 to finish the job. This morning we called several times on his cell and left voice messages, called the office and left a message with the secretary. We haven't heard a word from him and he never showed up. I DO Not recommend this company to anyone!

Baker and Sons DID crawl under the house and DID find the leaks. They will be making the repairs…read morethis Wednesday and Thursday. STILL zero stars for you.

Needed a bathtub faucet replaced. For about 20 years had been using another well known regional…read moreplumber, but last couple of years had not been satisfied with its service; therefore, for the first time I chose Thad Ellet Plumbing. I have definitely changed plumbers. The individual repaired my shower faucet, took his time not rushing to the next job, explained what he was doing, and charged me two-thirds of the estimate the former plumber had given me.

We requested a quote to install a sump pump and crock well with essential plumbing. George was our…read moreplumber that arrived. George arrived at exactly the time that he said he would arrive. He was friendly, respectful and professional. He did a through inspection and sent us the quote right away. We highly recommend George for any of your plumbing needs.

Over priced and they do a poor job! They take advantage of the elderly knowing they pretty much…read morehave to pay what they're charging in a tight situation. They take advantage of everyone they can! This is why they have a poor reputation!

Bill Bonney was excellent service I highly recommend him. He was very communicative . Kept me up to…read moredate on everything

Excellent service repairing kitchen sink faucet, drain pipes under sink, & a bathtub drain. Very…read morecourteous, reasonable, clean. Would highly recommend. Linda Prescott