Excellent experience, and Mr Jason was a great driver! He was on time, efficient, and very…read morepersonable! Thank you for your exceptional service.

Driver was waiting when we arrived. Got us and our luggage to Heathrow in a comfortable Mercedes…read morevan.

My group of 4 hired a minivan to take us from Heathrow to the Bloomsbury area. Our driver was just…read moredelightful; he had some excellent restaurant suggestions for us and we had a lovely chat on the way to the hotel. The service was very affordable and a much better option than dragging heavy bags onto the metro.

Dangerous and reckless company. We scheduled transit from Cambridge to Heathrow. I received a…read moremessage from the driver saying there was traffic and he would be 20-25 minutes late. That was okay. At 30 minutes after the expected pickup time, I could see he was still 30 minutes away and had not communicated to us. We had to call in order to find out he had a flat tire. As we were loading up the van, he was adding air to a spare tube tire. He didn't tell us he was on a tube, which is dangerous. If it loses pressure you can lose control of the car. Umbrella Transfers should have sent a different car or suggested we find a different mode of transportation. When I contacted Umbrella they refused to take any accountability whatsoever or acknowledge the dangerous situation we were put in. And in fact they made it sound like the driver was so nice to cancel another drive so he could "get us there safely".

Amazing service. We have used them on few occasions while travelling from USA to London and around…read morethe UK. Very good response, reliable drivers.

they provide good and cheapest service and they are on time…read more i like their service

Nature Calls When…read morethinking of London and The Thames, it's hard not to imagine all of the monuments in the center of the city. Following the Thames Path west or east will provide another view - at times picturesque - of London Town. The buildings diminish in size and number and the green spaces grow increasingly large, while the sounds of the city fade into the distance. In a surprisingly short amount of time, the crowded, noisy, polluted city feels like it is a world away and the natural beauty - yes, it does exist in London! - embraces all who visit. Note: The section we walked was from Hammersmith Bridge to Chelsea Harbour

If you like to take long walks, this is your place! Loved strolling along the Thames with the…read moreChristmas lights and vendors. From souvenir stands to food stands, a little bit of everything. And I think every country was represented by al of the food stands. On one of the chilly days, we stopped by a middle eastern stand had an Halloumi wrap that also had tzatziki sauce, cabbage and salsa- yum!

Amazing cab company every cab company always gets lost when picking us up ! But Browns cabs never…read moreget lost they are always on time and always know where they are going .. They do charge a little bit more then other company's but I guess you get what you pay for ! Amazing cabs!

Really wanted to love this, but for the price, not at all worth it. We were staying at the hotel…read morethat this picks up at, so decided to go during our trip. We bought our tickets about 3 days in advance, showed up on time and waited about 20 minutes after our time was supposed to start. When the bus finally showed up, they told us that they were running behind, so we weren't on the list. "Luckily," they were able to squeeze us in, or I think we would have had to wait another whole hour. They don't have any sort of queue system, so everyone just waits on the sidewalk and then rushes the bus when it arrives with no organization whatsoever. I believe tickets were about $60 USD, which seemed like a lot to me, so I figured it must be great. I wish I would've read more reviews beforehand because it's just super corny, and you can't see anything they are pointing out if you're seated on the from the lower part of the bus. Eventually, they have you close the window shades and participate in a mock séance. Our host was good, I suppose, but, again, just really corny. If you're interested in a ghost tour, choose a walking one where you can actually see and learn the stories.

The tour guide was very energetic and he acted his heart out but there could be so much more in…read morethat tour. They could have hired a nurse to walk in front if the hospital When we stopped at the hospital . There could be actors on the bus playing ghosts instead of a video which was totally fake looking . How about somebody walking around with blood clothes or something. Even a little more use of the effects they already had at their disposal Like the lamps or the smoke . Could be so much better .

We just returned from an amazing week in Malta. From my very first interaction with agent, he…read moredemonstrated his care and concern for understanding the needs of our family. Our accommodation was wonderful and very convenient to the sites we wanted to see. We give Travel Queen our highest personal recommendation for service!