Luminosa Light Designs - A True Standout in Service and Dedication…read more Coming in off the street with a quirky, hard-to-solve problem, I wasn't sure what kind of help I'd be able to get. But Carmen at Luminosa Light Designs jumped in without hesitation. After more than 45 years in the construction industry, it's rare -- and refreshing -- to meet someone who offers their time, energy, and expertise without any guarantee of compensation. She tackled the challenge of tracking down a reluctant supplier and worked tirelessly to find a solution and fair pricing. Her passion for what she does, her professionalism, and her deep knowledge of the field are simply unmatched. Thanks to Carmen, I didn't just find a solution -- I found a team I'll be loyal to. I'm not just a customer now -- I'm an advocate for life.

We have been using Luminosa on our renovation projects and found them very knowledgable and…read moreresponsive. We have moved all our lighting business to Luminosa

our overhead lights stopped working in two of our bedrooms. Tyler worked quickly to fix the issue…read moreand was friendly and professional. I would definitely call them again and recommend for your electrical needs.

Wow, what service. I texted at night when the problem occured. I got a response first thing in the…read moremorning. Ty was actually able to come that afternoon. He arrived on time, diagnosed and fixed the problem in under an hour. I was very impressed. I highly recommend this business.

When I walked into Norburn, there were 4 staff each behind their own desk. I perused the store for…read more20 minutes waiting to meet my husband and choose light fixtures for our bathrooms. During that 20 minutes, not one of the staff asked how I was doing or if I needed assistance. As soon as my husband stepped in, all of the staff perked up and asked how they could help him. I couldnt believe it. Not impressed at all.

There are positive and negative reviews. This is definitely a negative review. Pandemics and…read moreflooding aside, there is no excuse for our salesperson's, Anne, at Norburn Lighting for treating us with such disrespect by not keeping us abreast of the truth in where and when our shipment for recessed lights trims were arriving. We purchased four housings in early October and had them installed in our new kitchen ceiling. Two trims were not available however we were told they were on order from Toronto. Long story short, we had no customer service from Anne, she would not return our calls as to where the trims were or when they would arrive. Just completely ignored us by not calling or making up stories when we called her. I finally spoke to another sales person on December 19th and found that the trims were only now being manufactured in China and would not arrive until the new year. In the meantime our kitchen ceiling was looking as it does in the photo. Well, Leigh R (if you are still with/part owner of Norburn, and or Robinson Lighting, if you are associated with Norburn, I think that you should take a closer look at some of the reviews and take them more seriously. You can cancel my order for the trims, by the way.

Sam is very knowledgeable and helpful. he helped recommend some bulbs to work with a lamp that…read morewasn't working and didn't charge me anything for his time. hope I don't need his services again for my lamp, but would definitely go back here!

I have been here twice in the last few years and have not left my lamps for repair. Recently I went…read morein to drop off a table lamp to get a new cord, something that would have taken about 15 minutes to do. The owner quoted me $125. When I said I was shocked at the price, he suggested lowering it to $90, claiming that he had to pay the rent somehow. Still too expensive. I subsequently had the cord replaced for $35.

Forgive me, Marty McFly and I were traveling back to the 50s and the turn of the century and we…read morejust returned. Or perhaps that was Restoration House and I just have a case of jetlag. [Now ending this attempt to weave in Back to Future references to share what I saw in the filled to the gills space that is a Dunbar's treasure trove.] From floor to ceiling you'll go near dizzy taking in the eclectic compilation of furniture pieces, lighting fixtures, and salvaged treasures recycled or upcycled from a wealth of eras. Fruit boxes, axles, typewriters, cash machines, radios, armoires, coffee tables and light fixtures piled high are just a few of the sparkly items that caught my eye. Staff is helpful and seem passionate about restoring lighting and furniture -- both their own projects and anything you bring them. If you have something you'd like to consign, email them images and they might just take you up on it!

From the owner: Rewire Pro, previously Restoration House, provides professional lamp repair and restoration…read moreservices. Based in Vancouver, we are a family business with over 30 years of experience in light fixture servicing and chandelier restoration. Whether it is a mid-century floor lamp with a flickering bulb, an antique chandelier in need of rewiring, or a contemporary table lamp with a frayed cord, we possess the expertise to diagnose and fix a myriad of issues. We also offer additional services to enhance and prolong the lifespan of your lamps, including installation, maintenance and cleaning. We are committed to provide high-quality services, along with reasonable and upfront pricing. Contact us today for a free estimate!

Came in a few weekends ago to buy a vanity for my bathroom. Super knowledgeable staff! The young…read moreman who helped us was extremely friendly and helped us find the most affordable option that suited our needs. Will be recommending this store to friends.

Run away from this store. Pretty sure you can't find a less useful staff. "Sorry our mistake cost…read moreyou $60 and a trip, nothing we can do". Shop elsewhere.

My positive experiences are due to Deborah S. Her high level of knowledge and strong customer…read moreservice (including finding an incorrect charge on my order done by another employee on her day off) )is greatly appreciated. She found me 2 perfect light fixtures that I may have missed. She arranged for my requests /orders that were only available in other cities in BC to be shipped to the Cambie store for me and provides accurate expected arrival times with email copy of invoice. Thank you Deborah for all you do for customers! I am now a loyal Robinsons customer because of YOU.

Whatever you do, don't provide your phone number when purchasing an item. I came in to buy new…read morelight bulbs, and while that experience was okay, I've now been inundated with threatening scam calls (3 to 4 times a day). How do I know it was Robinson that sold my info on? Well, since it's the only store that I gave out my number to in the last six months, I started receiving these multiple scam calls on the VERY DAY that I bought the items from their store. Shameful.

Best electricians in town! Highly recommend for any electrical service, panel upgrades, commercial…read moreor residential projects. Adam runs his team with heart and a commitment to quality craftsmanship. 10/10 recommend.

We had a great experience with Wicks Electric. Starting with the initial phone conversation and…read moreemail thread, I felt really comfortable with the process and all the costs were very transparent from the get-go. When the technician Liam came out, he was very prepared with the potential parts he needed to fix a wonky three-way switch, and patiently answered our questions. I was happy with the outcome and the bill was reasonable. I'd be happy to use their services in the future.

Average service. Lousy return policy. Many items one would buy is likely shipped by a supplier and…read moreconsidered a "special order" and not eligible for refund or exchange.

I ordered a ton of lights from Lightform for my new home I was building. The service was great at…read morefirst but went completely downhill when the service rep changed to Christine. She was rude and defensive And the opposite of customer focussed. Didn't respond to emails and overall a pain to deal with. We had to constantly follow up. Sometimes we got shipping notifications and sometimes not. They sold me a light that wasn't CSA approved. They didn't tell me that it could take 2 months to get approval. I am still waiting And still following up. Overall I regret ever having bought from them. Other places have the same lights and in some cases cheaper. Stay clear.

"A highly professional team that responds promptly to inquiries and delivers on schedule. Their…read moreefficiency and commitment to quality make them a reliable choice for any project."

Great customer service and knowledgeable staff. Sales rep came to my house and did a walk through…read moreand suggested where to install certain lights(wall sconces). Lights were delivered on time. They even put the bulbs in with the lights before being delivered. I greatly appreciated there assistance lighting up my home.