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    Royal Regency Hotel

    2.2 (128 reviews)
    Open Open 24 hours

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    We found bedbugs! DON'T RECOMMEND!!!

    Found Bed Bugs - Do Not Stay Here We found live bed bugs shortly after checking in. Absolutely disgusting. We alerted the front desk right away and asked for a refund, but management gave us the runaround and never followed up. No accountability, no professionalism. Stay somewhere else.

    Genesis M.

    Decrepit. I stayed here two days for a wedding being held downstairs. This hotel lacks so many factors that are important for guests like me. My whole stay cost close to $500 and nothing was worth this much. The elevator was shared with guests and employees which was fairly incompetent. This hotel could be compared between a motel and hotel but more towards a motel. I stayed in the Westchester Suite and when I came in it was pretty but there's always that gut feeling where something appears to be clean yet it feels dirty. That's the exact feeling I felt upon entering the room. I sat on the toilet and almost cut my butt because it slipped off. The bolts weren't attached completely and it was very hazardous. I had to call maintenance to the room, making me wait over an hour for a working toilet seat. The room appeared completely worn down and everything looked used and over abused. On top of that, I went to pull out the sofa bed... crazy. The sofa bed wasn't made like it's supposed to and once I called for linens and pillows to be delivered to the room I had to wait an hour. Many five star hotels I've gone too ALWAYS have linens, pillows and a blanket in the closet. I also ordered a cot and didn't get it until the next day so I slept very uncomfortably. Most of what I expect from a hotel comes from what my mother has taught me. One of them being her working as an executive manager in hospitality. This hotel isn't up to par and there always seems to be chaos in the middle of the night. Horrid.

    Broken shades

    I wanted to like this place, but the room they gave me felt like a run down motel room. It was all the way at back of the hotel, and it felt so eerie. Most noted, the wall paper was peeling and there was mysterious stains on the wall. One of the curtain was also not working. I worked in a hotel before, and I was just very disappointed. I understand that the rooms need to be filled; however, if I knew that the room was in poor shape, I never assigned certain rooms to customers. I gave two stars because the sheets were clean and nicely pressed.

    Elina B.

    No thank you. This place may SEEM to look lavish but it's super sketchy. Front desk was rude, certainly not welcoming at all. Room was ok. Much smaller than I anticipated. I immediately heard loud boning in the hallway. People were loud, coming and going, one guy knocked on our door and look freaked out when he realized we weren't buying his drugs. Oh also woke up noticing a FUCKING BLOOD STAIN on the carpet. I wanted to contact someone regarding all this crap but I don't have the energy so here you all go, hope this helps!

    More bug action!!

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    Worst place ever. Customer service is bad. Very rude employees. Never going there ever again.

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    Kerry Hall

    Kerry Hall

    5.0
    (5 reviews)

    I came here for a girlfriend's bridal shower one weekend and I'm amazed I never even knew this…read morevenue existed in my neighborhood! It's a perfect space for a small function. The way they decorated was perfect with buffet food service and a mimosa/bellini station. Guests were also able to purchase beverages at the bar and the bartender also provided us with plenty of ice cold water which was nice on such a hot and humid day. They have clean bathrooms and many opportunities to personalize an event. I would definitely suggest this space to friends for a bridal or baby shower and any other small scale party or event.

    The Kerry Hall is a beautiful setting for a great, big Irish celebration, or for any celebration…read morefor that matter. I had my Uncle's 90th birthday party there and it could not have been more perfect. We had eleven tables with ten seats at each table and there was still plenty of room to dance. It was immaculately clean, the layout of the bar, coat room, bathroom, kitchen, tables, dance floor, the buffet table area, and a small stage area for the music was the perfect layout. It was also easily accessible to walk in for the elderly or for wheelchairs. Frank was such a great help in renting the hall to me, and Tricia, that manage the party, prepared everything for me the day of the party. She was not only professional, she was exceptionally personable and could not have been more helpful, or work any harder, to make my party the success that it was. I could not be more thankful to both of them. It is also a great central location for my family coming from Long Island, Queens, Rockland County and NJ. Definitely a great place to have any type of a celebration. I am sure to be back!

    Hyatt Place New York/Yonkers

    Hyatt Place New York/Yonkers

    3.0
    (82 reviews)
    $$

    First let's talk about the ambiance, the area is by the mall but you can't tell inside the hotel…read morewas very nice and quiet. Customer service was top knotch and the rooms was very clean and spacious. I loved that the room was separated from the living room. There was even a dining room a small kitchen area with a fridge and an over / microwave. I was very impressed with the space. A little gateway without going too far. I had a great time. There was a bar downstairs and I was able to grab a glass of wine. There is also snacks available. I highly recommend staying here!

    After the passing of my sister, I needed a place in relative proximity to Ruggerio & Sons funeral…read morehome. I also requested a handicapped accessible room, as my BIL was staying with me, and he is mostly wheelchair bound. After check-in, I learned the the handicap rooms are on the 8th floor. So, the reasons for the low rating: (1) the handicap rooms are the furthest from the elevator, literally from one end of the hall to the other; well over 100 feet. (2) sign by elevator that says, "In case of fire, use stairs." This is kind of ridiculous, to expect a wheelchair bound person, to descend 8 floors. Which leads to the question, "Why put handicap rooms on the top most floor?" (3) Our room was very LOUD. Literally, when the HVAC unit came on, it sounded like a jet engine starting. On for 5 minutes or so, then off for 2 minutes. Rinse and repeat all night long (4) In a shower / tub area, the height of the tub was not conducive to a disabled person being able to use it. On a positive side, the bathroom was spacious, with 3 grab bars near the toilet. Note the 4 grab bars in the shower / tub area are useless if you can't get in. Another positive was the continental breakfast. Numerous options for both cold and hot items. 2 poorly designed stars. If you can't put handicap rooms on the ground floor, near an exit, you should not sell rooms as handicap.

    Royal Regency Hotel - hotels - Updated July 2026

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