Never leave a loved one at Helen Henderson long term care. The senior staff have become so…read morecomfortable with their job, they have forgotten they are in someone's home. Staff speak poorly of Residents. Saying the Resident "Should have died already". In front of the Resident. Who can hear you. Staff constantly complain about themselves out loud to the Resident's in the dining room. Making them feel like a burden during what could be their last their last years. I would not recommend to do a student placement here as it is not a place to learn and not a good representation of how any Long term care should be. They are not compassionate, they are not caring.

The three large blue garbage dumpsters on the mid East side of the building are gross and…read moredisgusting. The garbage dumpsters attract flies, seagulls and raccoons. Those dumpsters should be located at the back of the building away from the public. The residents food is prepared just inside beside the dumpsters. It is a health hazard.

Don't even think about working here. I just spent a shift with people ready to quit, because…read moremanagement doesn't pay, bounces pay cheques, and takes vacation pay from its employees without warning. The next shift came in and confirmed all this and added that it was time to take fairfield manor east back to court! The turn-over rate is high because you get paid min wage and management doesn't pay its employees. "Interview" is an "interview" in name only, Basically you get the job if you have a pulse. They gave a housekeeper PSW duties, despite him mentioning that he wasn't trained as a PSW. Not sure how they're able to stay in business. With management making $100,000.00 a month they still can't/won't pay bills and staff. Just waiting for Reliance Home Comfort to turn off their service, mold and dead bugs in Kitchen.

From the owner: Our goal is to ensure the all residents of Kingston and the surrounding area have ongoing access to…read moreaffordable retirement home care for themselves and/or their loved ones