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9 years ago
Absolutely disgusting customer service. I went in yesterday unsure about hermes delivery and the lady was darn right rude. first I was called "Thick" as I was unsure about the barcode on Hermes delivery after I left the shop. the man staff was watching everything happening and I told him how blunt the lady was and he just laughed it off. The lady followed me outside and swore and said "Who the f*** am I" extremely loud and continued to speak to me in an abusive manner and threatened me by saying "You don't know who you are messing with". This is the first time I accessed this service, and I have never felt disheartened by the poor service I was offered by the lady staff. read more
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1 The Royalty
Sunderland SR2 7PP
United Kingdom
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0191 510 2931
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Yes, Royalty News has parking options.



