I've purchased from rubberstamps.net 4 times since 2018. Normally a fine experience. I reordered the same stamp I've purchased in the past, but the one that arrived was too small. Since I ordered the exact replica stamp as before (same file/same size) I reached out to see if I could get the correct size sent to me. I was told that I'd have to pay $5 to reprint the pad & if I wanted to return for refund I would have to pay shipping. Even though I made no mistakes in ordering? Make it make sense. I opted to pay the $5 in order to have the correct pad size sent to me. What arrived was too large. Since I use this product to stamp all the boxes for my business I NEEDED it to be the correct size for continuity. Majorly disappointed. read more

Rubber Stamps - Too small -vs- exact stamp/order I purchased before - Office Equipment Near Me - Davenport, Iowa

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When my order for a custom stamp, a non-smear pad, and ink came to $29.85 and they had a $30 free shipping order, their customer service agreed to charge me 15¢ for the shipping rather than $3.95. Nicely done and much appreciated. The stamp came, and it was unreadable. But they replaced it quickly with a beautiful stamp, so I'm very satisfied with their customer service and the quality of their product. read more

They are fantastic. I ordered two wooden stamps online and they got the order done and shipped to me in less than 4 days. The stamps looked great too! read more

I have not received the stamp that I purchased so this review is based on the user-friendlyness of their website. The website is probably from 2004 and is 11 years old. The website could not handle .png. When customising the stamp, the website shows the possibility to upload an image and compose it manually by typing what you want on each line, selecting the font and font-size. The user should select to either use an image or compose it, no point showing the lengthy form to compose it if you upload an image or the other way around. And why would you annoy clients with having to set contrast and brightness? Can't the website just process the image that was uploaded? Instead of "text alignment" the form says "justification". Why would anyone use a word that not many clients know? Even when I was asked to do a survey, I was asked how much money my company is making. I was asked how likely I would buy from them again or refer someone. How can I answer that if I just paid and haven't received the stamp yet? Why aks about the product right after payment? Whoever made this website did not put much thought into it. I wonder how many clients they loose by having such an old, outdated and annoying website. read more