We had so much fun riding the mountain coaster and doing the zip line. The tubing was fun but not…read moreour favorite. Will definitely go back

Staff was friendly and the coaster was fun. Line was a bit long but that's to be expected. Would…read morerecommend if coming to ruidoso.

Don't waste your time or money. All of the negative reviews you read on here and the videos of…read moreovercrowding and understaffing are true. Take my advice: drive a bit further and go tubing at Cloudcroft. The hills are bigger and better, staff is fantastic, and they keep control if the number of people who can go each session. I wish we'd gone there twice instead of coming to Winter Park.

We had a great time, twilight hours get you in for several hours at the end of the day and saves…read moremoney. It was busy but even though the lines looked intimidating they went fast. Not something I'd do all day but 2-3 hours is great. There are conveyer like belts that take you up to the top (only downer bc I was actually hoping to climb and get some exercise). Be careful they are slippery. Also if you have a small child that doesn't weigh much or less than 10 maybe have them go down with you first. Brings either googles or glasses, when you stop you place your feet on the ground and get a face full of snow. And wear layers we all had on a lot and were comfortable! There are plenty of food trucks, but I didn't eat anything from there. It was a perfect afternoon activity!! Especially since we all didn't have our snowboards for ski Apache.

Great local shop. Set my son and I up with rentals, we're super flexible and helpful.read more

Blake was so friendly and helpful! We came to this cute shop to rent mountain bikes, which were $55…read morefor a half day. He explained how to use the bikes and gave us advice on which trails to do. The trails in the nearby Lincoln National Forest were very challenging for me as a complete beginner, but I had so much fun. This was a great first time mountain biking experience for me.

First time skiing and I really enjoyed it! Ski Apache was…read morefun and a nice place to start. It was full but it wasn't crowded. There are classes you can pay for and they'll teach you how to ski but I don't think it's necessary because you could learn in your own. Starts with a beginner area then moves on to bigger slopes etc... I stayed in the beginner area. The view as you go up the mountain is breathtaking in the winter with all the snow ! It's like a 30ish minutes drive to reach the place but it's a beautiful scenery! There is a warning to bring chains for your tires and many did but it's not bad if you go without them just be careful. The food place served food but you can also bring your own and eat on some benches they have there. You can rent your gear there or places near it and bring it. Once there you can go in and go out as many time as you want since once you buy the day pass you just have to zip it in a visible place to be able to go. Didn't do the zip lining but the skiing was fun!

Beautiful setting and wonderful staff! Poncho and Danny were enthusiastic, informative and…read moreknowledgeable! They both helped the nervous people feel calmer and everyone had fun!

Clouds often hover around the tops of the mountains in the Village of Cloudcroft…read more The small New Mexico town exudes charm. It is such a cool weather, evergreen-cloaked treat for us desert rats to visit. Some of my favorites in the area: + Ski Cloudcroft (tubing slides here in summer/winter) + Big Daddy's Diner + Bigfoot Enterprises LLC + The Lodge (3-star hotel) + Sierra Blanca viewpoint + Sunspot Solar Observatory + Old Apple Barn + and so many places to camp in the Lincoln National Forest Please pack it in & pack it out.

Come for the mountain views and murals; stay for the sasquatch. Cloudcroft is a quiet little town…read more(around 8900' elevation) with plenty of parking along main street and side roads, for shopping and snack stops, and the drive through the mountain areas was extremely easygoing, with safe roadways.

This was my first time skiing & I honestly had so much fun here! There's levels for starters and…read moremore advance levels but I stayed in the beginners hehe. It's super cold here but with thermal wear it was much better ! The view going up was beautiful! I don't know how to add videos here but it was breathtaking! It takes a little bit of time going up but it's worth it! The place had clean restrooms and a restaurant at the top of you get hungry but you can also bring your own food and kind of picnic at the tables there instead of buying food. The skiing was so fun here & I recommend it

*BEWARE!!!!!! The GM…read moreKen Marlatt is letting this once great mountain with so much potential rot away. It seems he only wants to make money ripping off unsuspecting tourists and making it unaffordable for locals and even lots of tourist. Ski Apache price increase is unfair for the product they offer. I asked on social media a few times (Facebook) why the increase only to be blocked from viewing the page entirely. Seems very unfair/shady of them to do this for asking a simple question. I've never seen any other ski resorts block customers for asking questions like "why the price increase of $60-105 this season." *Some things for people to know before going* -Prices have gone up almost 100% up to $195 for peak days. It's $150-160 non peak days. Today Thursday 2/12/26 is $195 but last season this same Thursday before Presidents' Day was $90. -Thursday's are now considered weekend day pricing and no weekday pricing is options are available anymore. -Since 2020 they stopped operating Monday, Tuesday and Wednesday (besides Christmas and Spring break week) which is greatly hurting all the local ski shops. If you can rent from the local shops and help them out they awesome staffing that care about you having a good day. -With this increase you would expect on mountain improvements but nothing has happened besides the "snow factory" machine that only makes snow for a small section of easy street. They also think they can use tarps like RUKA and LEVI in Finland do to solve the lack of snow/warm wet build temps when they can't make snow but don't have anywhere near the same snowmaking capacity like those resorts have. -Snowmaking from the summit/gondola including midway lift 2 is Inoperative and no plans to fix it for future lean snow years. They also haven't made snow off Capitan quad (chair 4) the last couple seasons so it seems that area is headed toward being INOP too. Basically snowmaking is limited to chair 3&5 only (the small beginner chairlifts) this is where they put the expensive operating Snow factory machine. -I'll also add Elk Ridge quad (chair 8) terrain has no snowmaking anymore but the whole area has been abandoned for over a decade including the Elk lodge with also no plans to reopen or fix the area. -Chairlifts don't seem to be properly maintained like seat cushion that are ripped on most chairs outside of 3&5 especially on Chair 2. -They are always short staff and GM Ken Marlatt stopped/wont allow an employee bus to operate to save money so less staff is showing up making operations a nightmare and chairlifts not being able to operate regularly. -staffing issues go into the lodge also like no bartenders sometimes (no bartender on 2/7/26) and bathrooms have most stall broken. Usually only 2-3 work out of 7. -The other bathrooms at the top of chair 6 Apache bowl and Moonshine Burger& Bar restrooms have been abandoned and are covered in rat droppings. -Under GM Ken Marlatt leadership staff doesn't seem safely properly trained especially with children on chairlifts (unfortunately a child lost their life this season Jan2026 due to this). -MTB trails haven't been raked/maintained since 2020 and just to ride the gondola for sightseeing cost $65. -Zero Terrain park features. No rails/boxes since 2019 and no jumps since 2020. The mountain is so beautiful and has so much potential. It's a shame to see what has now become of it since GM Ken Marlatt took over. They should look into someone else to run it before it's too late. MCP with James Coleman might make a good option. I'd recommend Cloudcroft, Sandia, Angel fire, Ski Santa Fe, Taos, Pajarito Mountain or Sipipu as other more reliable and safer options for NM skiing. If you would love to enjoy a Native American run ski area I would recommend looking in Sunrise Park Resort operated by the White Mountain Apache Tribe in Eastern Arizona. They have been making improvements to the mountain while offering fair lift ticket prices ranging from $25-$99. They will listen to any complaint especially on social media and try the best they can to improve on that. Maybe Ski Apache can learn from them instead of deleting/blocking anyone that criticizes their operations on social media. I've attached a photo of the bathroom at Moonshine Bar with RAT DROPPINGS! from this season 25/26. Apparently the bathroom at the top of Apache Bowl is a lot worse. This shows you what has become of the mountain under GM Ken Marlatt's leadership. Unfortunately due all this and now being blocked on social media (never seen a ski area block people on social media for asking why lift ticket prices increased dramatically this year) I won't spend any more money here and I'm a avid loyal skier here. I wish the best for them and hope they listen to this review as I would love to ski at SKI Apache and see it become the great mountain it use to be. Unfortunately it's just getting worse every year with GM Ken Marlatt's leadership.

With low snow fall each year the ski Cloudcroft has made the most of it. By opening summer tubing…read morewith a conveyer belt to take you to the top of this run. Prices are very reasonable compared to others I've been to. Staff are locals and very friendly. You can walk in to their restaurant and buy a pizza. BYOB. The 10" pizza is wood fired and pretty good. You can get sides like fried pickles, fried zucchini, onion rings etc. They were nice enough to to a half and half basket for us. The temp is a little warmer than usually but it's great to eat out on the patio with flowers in pots in bloom and green ski runs Watching a wonderful sunset and amazing hummingbirds chirping and zipping by you. Come on out and give your support to this business.

Great staff and instructors. They were patient with a first time snow boarder and we had a blast on…read morethe sledding hill. Can't wait to come back when there is real snow!

This agency has no ethics. We booked for this weekend but had to cancel due to the horrible floods…read more I messaged them and called them twice. On both occasions the receptionist Alyssa assured me we would get a call back and nothing. During a time like this I cannot believe they are trying to keep peoples money. The mayor himself discouraged people from visiting. The Innsbrook Village where we were supposed to stay was flooded and even marked on the flood zone map. There was no way I was going to risk my children's safety. Truly apathetic bunch of people

Where do I start! 2 years ago, at Christmas my family and I reserved and paid for a home through…read moreVRBO called the Avalon, located in Ruidoso NM. We have been looking forward to this trip for some time now, especially now that it's right around the corner. Sadly, the owners of the Avalon decided to sell their home and it is now managed by Condotel. I was told that our reservation would be kept and someone would reach out about payment. At the time I spoke with Condotel the paperwork for the sell had not been completed. I was told that would happen in early August 2022. I called on 08/01/22 to inquire about the reservation and cost. I was told that our reservation had been kept and then he asked if I had received information on the payment, I said "not yet". He then proceeded to look for the payment information. My family and I had paid $4500 for the rental in 2020, through VRBO. The representative came back to the line to inform me that the NEW owners decided to increase the cost to $12k. I asked to be put in contact with the owners but was denied. Sadly, this was WAY MORE than my family and I could afford at such a short notice, so CONGRATS! to the new owners and whomever decides to rent the Avalon going forward, it will not be us. I do plan on posting this review about the Condotel service and on the Avalon to every media outlet I can find. EXTREMELY BAD EXPERIENCE AND CUSTOMER SERVICE!! Gina C.

What an excellent get away spot! We stayed in one of the cabins and loved it! Perfect size for a…read morecouple... well equipped and thoughtful design. Had a small front porch ready for relaxing with a good book and a cup of coffee...and the wildlife was right there! The staff we encountered were friendly and helpful. Just a text away.

Nestled in woods near the river and main road, the cabins of Shadow Mountain Lodge and Upper Canyon…read moreInn are quiet and inviting, with excellent proximity to dining and shopping in town. Our cabin was not one of the recent makeovers, but it offered a kitchenette, dishware, soft bedsheets, a spacious porch, and ample parking, making for a comfortable stay. The opportunity for early check-in was appreciated too.

We had SO MUCH FUN!! I wish we could have gone my little times! Our 10 year old and I both loved…read moreit. The staff up top were nice and professional. Will definitely go again!

Had an amazing time riding their zipline! It was my first experience and the staff was so kind &…read moremade my experience comfortable & fun! The view over the lake as you zipline is beautiful!!!