They came to do annual filter change. Changed the filter on my under house dehumidifier. After they…read moreleft I noticed my humidy thermastat kept going up showing that the dehymidifier was not working. It has been 3 weeks and they keep blowing me off. They do not return calls and not fixed my dehumdifier. I would not suggest using this company, very disappointing.

Our A/C went out on one of the hottest days of the year so on the recommendation of the original…read moreinstaller I called Deale's to see about a somewhat urgent repair. They were very responsive and cola e out the same day. Since they needed a part it would have to wait until the next day, but the technician (Joe) did a great job of a temporary repair that got us through the night. He was back the next day and the unit is back to running great. I was very impressed with the thoroughness, courtesy,and professionalism displayed by Joe. Very satisfied from beginning to end.

I don't usually leave reviews, but Harrell HVAC really earned this one. From the first call to the…read morefinal walkthrough, the team was professional, punctual, and honest about every step of the process. Eli and his crew explained what was wrong with our old system in plain language, gave us fair options (not just the most expensive one), and finished the install right on schedule. What really stood out was their attention to detail -- clean work area, no mess left behind, and they even followed up a few days later to make sure everything was running perfectly. It's hard to find service companies that treat your home and time with this much respect. If you're anywhere in the Greenwood area and need HVAC work, Harrell HVAC is the one to call.

I cannot say enough good things about Eli and his company. I called and he was here in no time and…read morewhat I thought was wrong was nothing. Any other company or most would have found something wrong even if it's not. I have been ripped off a few times but with Harrell HVAC I am confident that will NEVER happen again. So please if you are in need of his service PLEASE call him you will not be sorry, I promise you that. THANK YOU sooooo much Eli and for being so honest and taking good care of me and my unit.

Wow! Fairly priced, customer service is awesome and the techs that showed up to do the job were on…read moretime, friendly and competent, I wish I could give them a higher rating than 5 stars.

By far the best in the business! Very professional, hard working group that always gets the job…read moredone timely and right the first time! Highly highly recommend Holley Electric for anyone's (home or business) electrical, heating and air, etc. needs. We have been extremely pleased with their work and responsiveness every time we have had to call on them. - Amy L.

I've used 5 Lakes Heating & Air for several projects at my house and I couldn't be happier with the…read morework. I like how Justin doesn't rush through the job and stays laser-focused on what he's doing and he does everything very neatly. It's clear he cares about doing things well, which is what I like most about his service. If you want someone skilled and who cares about doing a great job, you can't go wrong here. I highly recommend Justin and 5 Lakes Heating & Air. They're my first call for heating and cooling needs.

Updating review. They did come back and fix the previous work…read more Prices are at a premium and significantly higher than a local guy. Staff and technicians are very friendly and professional.

My elderly parents have been waiting for over a week for a repair to their furnace for the bedroom…read morewing of their house while nighttime temps have been consistently below freezing. A specific part is supposed to be on order, but Mathis has been slow to provide updates or respond to calls, and repair timing is still TBD. This is not a good situation, and Mathis really needs to make this repair a priority. Edit: Updating to 3 stars now that they've gotten communicative and provided a couple of space heaters.

We discovered upon returning from out of town around midnight to find no heat in the house and 20+…read moredegree weather outside. The service tech came out immediately the next morning, diagnosed the problem, drove to a nearby town to get the part, discovered a second problem, drove back to get another part, and came back in the late-afternoon snow and fixed the unit. the work was done amazingly quickly with courtesy, professionalism, and good humor. I can't praise them enough.

It looks like I'm the first 5 star review for Williams but I definitely won't be the last. They…read moreknocked it out of the park! I reached out through Yelp on Friday evening around 5 pm after four other companies had already shot me down. My tenant had no cool air, and it was hot! Williams answered right away, and had Scott at my tenants house within 30 or so minutes. It wasn't long until he had the issue diagnosed, and reached out to me with a price. The price was more than fair, and he had the part on his truck. The entire process took just a couple hours from contact to repair, on a Friday night in the middle of a heatwave! Outstanding! The best part is, when my tenant called to say it was fixed, she was thrilled that he had worn shoe covers in the home and left everything cleaner than when he arrived. (She's very particular). Sometimes not being local can make things difficult, but billing was easy, and plenty of before and after pictures were provided to me. I've already scheduled for him to go back this winter for maintenance, and it looks like I've got my new HVAC guy in the area. Thank you Scott and Williams!

Very knowledgeable with fast reliable service. Great work. Will definitely use again.read more

LIARS and THIEVES! Here's my experience with this company…read moreover the past 6 MONTHS: In May of 2024 my septic backed up causing my basement to flood. I chose this company because Michael (the owner) said he had 20+ years experience. Three men were sent to my house he next morning and claimed to fix the problem. I was charged $3300 for them to pump my septic tank and chemically treat the tank that one guy said wasn't necessary because the bacteria levels were great. The invoice I received claimed that in addition they had cleaned my drainage field. THE FIELD THEY COULD NOT FIND. A few weeks later, my basement flooded again. I called the company and was told someone would be out to take a look at it and one of the workers had been fired but not for overcharging me, just that "he was rushing through jobs" and "just didn't have it in his heart anymore". When they couldn't find our septic pump, me and my husband dug until WE found it. I called the company back and was told they'd send a "pump expert" out. The worker that showed up was the same guy who was there the first and second time. Claiming that he knew about pumps but that the "pump expert" was away. He did nothing for my septic that day. He did, however, take OUR shovels. Months of canceling and rescheduling had went by with their "pump expert". This guy came out and "replaced" the pump but failed to leave the old pump or provide paperwork on the new pump (I've requested it several times and have been met with silence). The "new pump" did not work and septic was still an issue so I called again. I was told that the "pump expert" and the owner (Michael) would come out to locate the distribution box and check the drainage field. Again, there was scheduling conflicts and weeks went by where I had to call to follow up until the "pump expert" finally came to my house... ALONE. A different worker showed up later and the day as they dug up my front yard HITTING MY WATER PIPE. Accidents happen, my husband ran out to help and once the WATER PIPE was fixed the NEXT DAY, the men left leaving my yard a muddy mess and the septic still not resolved. I called again a few days later and was told that the "pump expert" did not do anything because he saw wires and didn't want to damage them, and the company was requesting that the lines be marked. This time I spoke with Michael who promised he would send someone out with in 48 hrs of the lines being marked. The lines were marked 11/8/24 at 2 pm, and I notified the company not expecting them to come out until at least Tuesday because it was veterans day weekend. After not hearing from anyone Tuesday, I called Wednesday. I was told Michael was taking his child to school and would call back. At noon I called and was told he was in a meeting. I called again around 3pm and was told he was still in a meeting. I called again around 6pm to see why I was being avoided and was told that Michael doesn't have an answer for me but would be out on Wednesday 11/20/24 with "everyone". November 20th came and no one showed up so I called. I was told that no one would be out that day and was rescheduled for that next Tuesday. At this point, I've had it. I asked for a partial refund back and reimbursement for my $115 water bill where they hit the water line. I was put on a three way call with Michael and told that he's done so much for me and acted like I should be grateful for all the visits. I lost my temper, and he told me I could take him to court but he would win. Who would be grateful for LIARS and THIEVES? I made an appointment with a different company to diagnose my problem. The pump wasn't hooked up properly and because I can't afford it, my septic is still not fixed.