I had an excellent experience with Jose at this autozone. I needed my battery checked and ended up…read morebuying a new one. I appreciated his willingness to help and explain what I was dealing with. My son recommended I go to the autozone and it was well worth it.

It is unbelievable to me that I could come in here as a customer for 4 years and be treated so…read morePOORLY by the staff manager at that. I was given the hardest time for a price match. Mr. Omar the manager did absolutely NOTHING but waste my time. After I called advanced and O'rileys on speaker to confirm the 71.99 price. Omar had to call again from the store. Which I had no problem with I gave him the number of the O'rileys I called he automatically said no I got the book of numbers right here totally ignore me. Call a different O'Rileys and the guy that answer didn't even know how to spell cv axle or that there was such a thing as a driver or passenger side axel. I felt so disappointed upset then in the end after he wrote the same price I got quoted at 71.99 15 mins earlier to then tell me it was the wrong price that the price it eighty something. I left at this point with no part to advance auto off tenth street where they were fast good customer service took good care of me and called and charge me the 71.99 price. So if u want good CUSTOMER SERVICE DO NOT STOP HERE AT AUTO ZONE GO TO ADVANCE WHERE YOU CAN GO IN AND OUT WITHOUT BEING DISAPPOINTED OR FEELING DISRESPECTED!!!!!

Beto is amazing. I've replaced my headlights twice to get them brighter payed pep boys hundreds of…read moredollars for this! He found led bulbs that tripled my brightness and was a fraction of the price! Wanna know the cherry? He showed me how to change my lights myself! Took like 3 mins. Why tf was labor hundreds at pep boys to have no changes at all in the light quality and empty promises and to leave my car for two hours just horrible. I'll be going here from now one.

From the owner: Our Goal is To Provide You With The Best Product At A Reasonable Price!…read more If you are searching for used auto parts in McAllen, Texas you've found the right spot. Discount Auto Used Parts takes pride on stocking a huge variety of top makes and models. With so many used auto parts in our inventory, be sure to make us your first call when searching for those used auto parts. Proudly providing auto parts in McAllen, Texas and surrounding areas for 10+ years! Call today!

Location: 4 Service: 3 (average, unenthusiastic)…read moreParts needed in stock: 4 Store organization: 4 Prices: 3 (average) I've been to this Advance Auto several times over the years. Today I just picked up some windshield washer fluid. On my past visits as well as today I was unimpressed with the customer service. It's functional, but not friendly nor proactive. They appear to be competent, just unenthusiastic. I am usually ignored till I get to the counter. I realize it's an auto parts store and I don't require a warm hug at the door nor to be offered tea and crumpets (whatever crumpets are). But even Stripes has their employees acknowledge the customers as they enter. They've always either had what I needed or could order it for me. This is true for most auto parts stores. So it usually comes down to who has the best price and quality. Today I found what I needed at a reasonable price. But I was reminded why I usually go to one of the competitors. "Oh, Really", I was. (Pun intended). Perhaps it's my Irish roots.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

This is the Tire and Oil service department of the Walmart. For an oil change, just drive your car…read moreup to the bay farthest to the left, and an attendant will come out and take your information. I like that I was able to get a simple oil change at a great price. While you wait, step inside the Walmart and enjoy the air conditioning. There is a sitting area with a TV, or do some shopping to "kill two birds with one stone". The Walmart also has restrooms available. They also have a large selection of tires and car batteries at reasonable prices. The people who attended me were friendly and efficient. They got the job done quickly. What more could you want?

It was such a disappointment to spend my birthday without a car after being given an 11 a.m…read more appointment for a vehicle check. I was told the tire sensor had malfunctioned and needed replacement, but because the technician had a mandatory meeting, it would take about an hour and a half afterward. At 1:20 p.m., I got a call saying a tire needed replacing, and we agreed. We arrived around 3:30 p.m., expecting my car to be ready, only to find out the tire hadn't arrived from Weslaco--something I hadn't been told. We asked not to replace it since it wasn't there, but five minutes later, the tire suddenly arrived. We decided to go ahead with the replacement, yet I didn't leave until 4:30 p.m. because it took the technician an hour to replace the tire and fix the sensor.

If you have a problem with a vehicle they'll service it but it won't be until the second or third…read moretime. I have brought multiple vehicles to get serviced here first lasted 2 months before the gaskets they installed on my ecoboost turbo loosened and spilled leaving me stranded on I-10 8 hours from home. Second vehicle was brought in for a weird noise they said it was the rear differential, same thing lasted two months in service, once I got it out the same noise started happening again took it back to them and now, they're saying it's the front differential. Will keep ya'll posted to see if this happens again or not. Sadly, this is the closest service department my warranty covers. Major inconvenience.

Near-Miss Due to Incompetent Service - Avoid the Service Dept…read more Took my Silverado to them for DTC codes: low catalyst system and service parking brake control module. The service team initially claimed that my Silverado's parking brake control module code was simply caused by the catalytic converter code, fully acknowledging the parking brake code when I first brought the truck in. They kept my vehicle for a week and a half and still failed to diagnose the actual issue. I ended up replacing the catalytic converter through a third party. But while driving to work on the expressway at 75 mph, the parking brake suddenly engaged. This could have caused a serious accident. Chris Haroldz insisted the parking brake code "wasn't popping up" during their inspection--even though we had a full conversation about it earlier. Their negligence and misdiagnosis put my safety at risk, and I'm fortunate the outcome wasn't worse. I cannot recommend this service department. Their oversight was dangerous and unacceptable.

Chris Hatzold went above and beyond to help us during a very stressful situation, and I'm so…read moregrateful he is in charge of the service department at this Buick dealership. My girlfriend and I drove down to McAllen, TX, from Minnesota, thinking our car was in good shape. Unfortunately, on Sunday, the car broke down on the highway, leaving us stranded. We had the car towed to our Airbnb and then towed to the dealership Monday morning when it opened. When we first arrived, the service team didn't mention how long it might take to diagnose the issue. However, after we turned in the keys and paperwork, the service representative, Vanessa, casually mentioned they might look at the car in about three days. This was devastating, especially since it was Thanksgiving week, meaning we might not hear anything until Wednesday or Friday--and that didn't even account for ordering parts or completing repairs. We explained we were traveling from Minnesota and planning to leave Friday morning, practically begging for leniency on priority. Vanessa added an ASAP note to the ticket, to which we were very grateful for, however her lack of empathy left us feeling extremely stressed and uncertain. Realizing how critical our situation was, we knew we needed to speak with a manager. That's when the amazing Chris Hatzold stepped in. Despite how busy he was running the service department during the holiday rush, he took the time to listen to us. At first, the staff seemed reluctant to let us speak with him, but thank goodness we did, because Chris is exactly the kind of person who should be leading an operation like this. Chris immediately pulled up our ticket and assured us they could look at the car after lunch on Monday, which they did. The issue turned out to be the fuel pump. Thanks to Chris's quick action, the part was ordered the same day and arrived by Wednesday, allowing the team to complete the repair just in time. However, communication with the service representatives remained frustrating. Despite knowing all the effort Chris was putting into getting the car fixed, the service representative called at one point and told us the car might not be ready until Saturday. Thankfully, I had direct communication with Chris, who kept me reassured. When I called asking for him and he wasn't immediately available, he called me back promptly to assure me everything was on track. Throughout the process, Chris maintained a kind and professional demeanor, making us feel like a priority even in a challenging situation. If not for him, we would have faced difficult decisions about how to get back home. It's important to note: Chris is the only reason I'm giving this dealership a 5-star review. His outstanding customer service, communication, and leadership saved the day/week for us. Thank you, Chris, for your hard work and dedication--you made a huge difference!

I somehow lost a windshield wiper, so I went to O'Reilly for a replacement. I could not remember…read morewhat size I needed, but the clerk was very helpful, and, after asking me the year, make and model identified the right part. He actually went to where they are stocked and got one for me. As he rang it up, he was alerted that they were on sale (buy one, get one free), and went and selected the other wiper for me. Excellent service, parts always in stock, reasonable prices and great sales. Who could ask for more?

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

If you need small replacement parts in a hurry, this is the place to go. I busted a headlamp on my…read moreCivic Hybrid, and all of the major retailers (O'Reilly, Advance, Autozone) wanted $500+ for the replacements (which even the guys behind the counter acknowledged was ridiculous). The old-timers at Frontera set me up with a brand-new headlight assembly in five minutes for $140. This will be my go-to place in the future.

Never again am I going to this place. I went to buy my boyfriend some new LED headlights for his…read moretruck and what they sold me wasn't even LED. Now that we are trying to return them they're saying that they never told me the lights were LED which is not true. Then they said they have a part to make the lights LED and we got the part, and that part didn't even fit. They're not letting us return it and so I wasted over $350 for something that wasn't even what we wanted.