I have been a patient of Dr. Timothy Wourms for nearly 30 years. My husband had esophogeal cancer…read more I give all the credit for his treatment and keeping him alive for 8 years. Previously he was told by another Middletown doctor that he needed a psychiatric exam. Dr. Wourms listens, examines, and resolves the problems. Although I moved from Middletown I still drive there for his care. He is the best at listening, diagnosing, and treating, His staff is pleasant and knowledgeable. There is very little turnover in staff which tells me he is a good employer as well as a terrific doctor.

I was a patient of Dr. Timothy Wourms several yrs ago. He was the most attentive doctor there.read more

If I could give them no stars I would. The doctors are awesome. However, the staff at the office…read morein Huber Heights did not meet up to my expectations. I had an appointment for my mother who is 83 years of age. I had to reschedule for 2 weeks later. I asked if she needed blood work done again since we rescheduled. Olivia at the front desk told me no since the appointment was only 2 weeks away. We get there and she did not have her down for that new date. She said it was for a month away. If that was the case she would had needed new blood work. My problem is that she didn't bother to see if any of the doctors could take my mom that day. She just said "we don't have her down for today". For those of you with elderly parents you know the effort it takes to get them to an appointment. I also took off work. But the main problem was that she only needed someone to go over her blood work and she refused to ask if they could squeeze her in. My mom has to prepare hours beforehand to get dress and get to appointments. She wasn't pleasant and had no empathy whatsoever. If I didn't like the doctors there, I would certainly never go back!!!! Very disappointed.

Was referred here by my Primary Physician was having urinary frequency as well as abnormal…read morecreatinine levels. Have had a history of hypertension for some years never found the right medication combination until Dr Eze made some changes in my medication regumin. Now B.P. is stablized. Dr. Eze is a very thorough physician genuinely interested in your well being. Rarely have to wait long upon arrival which is surprising considering how much time he devotes to his patients.

I walked in on a Sunday, May 24th 2026, at about 1:00 PM, no one at all was in the waiting room…read more The receptionist asked if I had an appointment, I did not realize that one had to have "an appointment" at Urgent Care, I asked the receptionist if there was a wait and she said no but that there were had appointments every 15 minutes and she could "not guarantee" when I could be seen, even though again, the place was empty. In the midst of taking my insurance information, the phone rang and instead of asking the caller to hold so that she could finish just simply adding my info to the system (which I am sure they had due to this not being my first visit) , she took the call. She proceeded to talk with this call for about 10 minutes while I stood there waiting. Apparently, we was going to be sure I would not be seen due to, i(f there were indeed) "appointments every fifteen minutes" the next person was about to walk into the door. The receptionist had a terrible attitude from the time I walked in, this is definitely the last thing one needs to deal with when undergoing a sudden health issue. I had to interrupt her call in order to ask for my insurace card back so that I could go somewhere else that actually cared about their patients. Do better, Premier Health and perhaps try and find a bit more of a compassionate human being as your receptionist.

You cannot give a diagnosis until the test come back! I was never examined by the Dr. that was on…read morestaff. He gave me a urine test and then came back five minutes later and said I had a UTI. Sent me home with two prescriptions two days later my doctors office informed me that there was no sign of any infection whatsoever so four days later and the problem is still existing am giving the amount of starts because the receptionist and the nurse were excellent!! Next time don't use Chat GPT

Working with this practice over the last two years has been problematic at best. While I…read moreabsolutely adore Dr. DeBrosse his staff, at least at the Centerville location, are horrible to interact with. They always have an attitude, are unable or unwilling answer questions about your care, are snarky and completely unprofessional. We have been using them for allergy shots and care for the vast majority of the two years. Again the doctor is great but the staff are going to be the reason we leave.

I am a 10 year patient. Over the years I received excellent treatment improving the quality of my…read morelife. The past few months I have had difficultly reaching the staff. The phone sometimes is not answered during open office hours? Last week I needed a prescription sent to a new pharmacy and I could not reach anyone at the north Dayton office. The phone was answered by a person at the Centerville. The person I spoke to was helpful but told me it would be week before the person that writes prescriptions returns to work on Jan 6. I get that it is the holidays! At this point I am out of medications and hoping I can get it delivered this week.

happy with the doctor the people are so nice in Friendly they are happy to talk to you everyday…read morethey like their job

Appt was easy to get and convenient. Dr Alsop is great. Staff works very well with patients. Get…read moreapproval for medical cannabis was efficient and effective. Care for patient needs is clearly a goal for everyone.

Staff acts like they are doing you a favor. Mildly rude at best. Late. Always 10 to 20 minutes…read morebehind schedule. Appointment was rescheduled from 1:30 to 4:30 today. Got here 10 minutes early for the 4:30 appt and was told they would check to see if they could get us in. Then acted like they were doing us a favor. Again, the doctor shows up 20 min late ... The doctor's care is ok I guess. Doesn't seem to understand that a 94 year old patient has problems hearing and understanding medical speak. Would not recommend for senior care.

Our Family Physician for many years. Extremely friendly and Dr Schaerer is an excellent…read morediagnostician. You couldn't do better if you are looking for a primary care Doctor. They maintain a few appointments every day for same day calls. Hope Dr S doesn't retire soon.