They were the quickest to respond to my plumbing problem but definitely not the cheapest. The…read moretech was good but I feel I was overcharged for the work completed. IF you DON'T have a plumbing emergency, shop around. There are better priced plumbers in the Grand Rapids area.

Update: So far the fix is doing well, I am glad to report…read more 9/9/2017 Previous review Positive experience overall. Professional, prompt service to unclog a basement drain / the main line. Emergency service on a holiday weekend was expensive (but it was similar to other estimates for emergency service that day). Plumber Adam S. explained what he was doing in detail. I am 1 week post-service and it probably needs more time to see how long the fix holds

Hot water heater was replaced on a Tuesday without incident. Went down to basement to do laundry to…read morefind the floor covered in puddled water on Saturday. Called for help-was instructed to diagnose over the phone. Technician who replaced water heater didn't close valve correctly at the main water line. It took hours to clear basement and clean up water. After communication of concern and disappointment over the phone to technician and staff on the phone, we have never heard a single thing back from them. Their mistake caused chaos in our home with no apology or follow up. We will find a new plumbing company.

I wanted to replace a hot water heater as a preventative measure and since it wasn't an emergency,…read moreI had the opportunity to call around and check pricing, products, etc. Kentwood Plumbing was by far the most helpful as we discussed product, sizing, pricing and timing. I got a quote within a range and like all other things, I expected the final price to be at the higher end. The technician did a great job removing the old unit and installing the new one showing that he'd obviously done this many times. I'm always concerned because these guys are on the clock and my cynical self says it doesn't matter how long it takes because it just gets reflected in the bill. I was pleasantly surprised when the bill arrived the next week. The total cost was at the lower end of the quote with an excellent job as a bonus. I've used Kentwood on and off over the years and was happy to call on them again.

I called this guy out of the local rag that gets delivered once a week. He said he could come the…read morenext day. His job was to fix a broken pipe and install a line for the refrigerator water dispenser. He did all that cheerfully, expertly and quickly . . . and for a fair price. I'd certainly use him again. He knows what he's doing and was a pleasure to work with.

Zero stars. Had an emergency situation, broken waterline, over a foot of water in the basement…read more City came and shut the water off, electricity was still on. Called M&M, said they'd come out. Waited 2 hours, called back clarifying when, said he'd have the boss call when he got back. By this time it was after hours and I left messages with other businesses. Called again in the AM and was told the boss would call back. Could have had someone come today and get the job done while waiting for the damn boss to call back. Still haven't heard back from him. Thanks to Fahrner for bumping us up. M&M you suck

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

I am only giving this a 2 star review because they were late coming to the house and because they…read moredo not use drop cloths on the floors. The person who did our house left our kitchen in shambles, used my mop pail for his tools. He said that the putty that he put around our kitchen sink would turn clear but it is gray and peeling apart. I am still cleaning putty off the floor on a weekly basis.

Just wanted to give a shout out for an amazing local business. I recently had an electrical…read moreemergency. ( The main breaker in my very old electrical panel was sparking and arcing forcing me to turn off all power to my house). I called a company and had them out for an estimate and they wanted between $4000 and $7000 for a new panel and breakers. I reached out to G & D Electric for a second opinion and it was one of the best things I have ever done. They were there the next day and fixed me up with a new panel and breakers for under $1000. I am truely greatful and amazed at the professionalism and care that I was shown.

G and D Electric was excellent from start to finish during our last ice storm. Our power pole had…read moresnapped, and they worked quickly and helped to get Consumers out to us to get our power back faster. My brother and I were very impressed with their professionalism, quick response, and the helpfulness of staff. Highly recommend.

I requested a remote camera to find out why we had problems. Paul showed up, hastily put the auger…read morethrough and left like the house was on fire. He didn't even address the original request. We still have the recurring problem of the system being plugged.

I hired Budget Plumbing Inc to install water lines and a gas connection for a basement laundry…read more First, their itemized estimate was superior to any other estimate I had requested for this project. I awarded the job and the plumber was just great. Paul showed up on time, was professional and professionally installed and tested the laundry hook-ups. I will definitely use Budget Plumbing Inc again in Grand Rapids, Michigan.

Mike Came out to…read morequote an EV charger install. My panel was a little full to get the 50 amp breaker installed. He offered a solution that would require moving a low used circuit on to another one to free up a slot for the double slot 50 Amp breaker. He suggested a certain type of charger that they install frequently. I was able to find a different brand that would work for Consumers Energy rebate. I got great communication from Flat River with a break down of costs. The unit I bought was cheaper (tons to choose from) Flat River installed the products I purchased for a reasonable fee. Quick and easy install, very clean and professional. Would use them again!

The team was great. Michael's responds was quick and efficient. We had some general electrical work…read moreand a light hung from a very tall ceiling. I was impressed how careful they were with moving a few pieces of furniture, even wore shoe covers! Price is fair. I will definitely use FRElectric again!

Zach G. was amazing! My kids were very curious, and he made the event educational! He cleaned up…read morehis mess and the only way we knew he had come and gone was the clog was gone. Thank you!

Great Service! Our basement toilet was not flowing properly. Called in and an actual person…read moreanswered the phone. Explained the issue and they said it could possibly be later the same do or some time the next day. Nice surprise that they were able to make it the same day. Zach the service guy was polite, explained what was going on and very clean as he went about the fix. Based on the work completed, they were very modestly priced . I will be recommending them to anyone that needs service.