I wanted to leave 0 stars but could not. *****Do not go to…read morethis metro pcs location*****. *****The manager and assistant managers are liars and have shady business practices. We went to get an issue fixed and was told purchasing a new phone would fix it. Upon purchasing the new phone problem still persisted. We call metro pcs tech support directly, they informed us of the issue and said purchasing a new phone was unnecessary. We returned to this location for a refund as stated on the receipt. The manager and assistant manager refused, made up policies in order to not uphold the refund policy. Save yourself aggravation and use another location. I will switch providers as well soon.

Rosi!! Should you ever visit this location you must ask for Rosi! She is a total joy,…read moreknowledgeable, professional, and takes care of every customer service set up before leaving the store. Thank you Rosi, such a pleasure to receive an outstanding customer experience this week!

Carlos was amazing. We called first and he was polite and when we got to the store he had…read moreeverything we needed. Great customer service.

The staff at this location is always sooo rude! They never want to help with any issue. They always…read moretell us to calm customer services! This is the closest one to our home and we always have to drive to another location because they never want to help. Literally drive and extra 15 min to get to the one in Cedar Hill and they help fix the issue! I have tried this location 3 times! The manager is always so rude even when you ask a simple question.

My tv was making a lot of noise when I turned it on and had some lines in it. I sent a request for…read morea quote through Yelp and Terry responded pretty quickly. He came to my house and evaluated my tv, then took it to the shop for repair. I got it back 4 days later and no more noise and it had a good picture. Terry was also very professional and courteous.

From the owner: Better Scene Audio Video Solutions offers Mobile TV Repair and Installation service in the Dallas…read moreFort Worth area. Our onsite service will save you time and money where a friendly professional technician will come to you and repair your TV at your home or office in minimum time.

This is by FAR the worst store on the planet! They're customer service is atrociously HORRENDOUS!!!…read moreThey briefly acknowledged myself and others as we walked in. Didn't knew what place in line each individual had. And with at least 10 customers in there, they only had 4 workers and one of them went on break! TERRIBLE place of business and I will NOT be back as well as I will let everyone I know doing business with T mobile to do it somewhere else!

My husband went into the location at 4787 Vista Wood Blvd in Dallas. They were so unprofessional…read moreand there's something weird about them. The manager stated the system was down; therefore, they were only accepting cash. They said the rd riot would be emailed, it never arrived. I paid the upfront fee to keep my phone, taxes, and the activation fee, totaling 130.00, they are crooks. I was able to see the amount paid to keep my old phone and the taxes, the rest of the monies paid is a mystery. The young man claims he couldn't get in the system to print the receipt.

Have been a partner for 8 years and they have always been a great sales and service team. Highly…read morerecommend.

From the owner: NTi has provided award winning business phone system solutions and structured cabling to over…read more10,000 Dallas Fort Worth area businesses in the last 35 years. An unprecedented winner of the Consumer's Choice "Best in DFW" Award for 10 years in a row