They help us choose the best Medicare insurance for us. Nice, friendly people !read more

I cant say enough about Horizon's agent Mena!! A true superstar and handled a major issue with my…read morehealth insurance provider -- Mena saved my coverage for the year!! Highly recommend using this agency !

This particular Allstate office is OUTSTANDING -- primarily due to the terrific service rendered by…read moreMelanie. She gets her customers the best price; she is helpful and PATIENT beyond belief; and I quite plain and simply cannot recommend nor thank her enough. Should you be in need of insurance coverage (I have both my home and auto policies here), this is definitely the place to go.

From the owner: Our passion is helping customers be better protected and understand the coverage that they have…read more Customer service and satisfaction is our main goal!

One month later from my last review for Scott Gillman insurance. Still not a single call or email…read more My insurance is coming up due in the next week and I will no longer be insured by Scott Gillman Insurance much less Farmers Insurance. Good luck in the future doing business Mr. Gillman if this is the way you treat your customers especially the ones who have been with Farmers for decades.

From the owner: Here at The Gillman Insurance Agency, YOU are part of our family! We are a family owned business…read morethat has been serving the Puyallup-Tacoma area for 40+ years! We specialize in Auto, Home, Specialty, Life, and Commercial Insurance.

I highly recommend this place. - Joe Yi - State Farm Insurance Agent - A+++++…read more If you want a place with good Morales, ethics and that TRULY TRULY care about their customers... this is your place. They are not about trying to "sell" You anything... They educate you and show you your options. I had a cheaper insurance company (Ameriprise Costco Insurance) after reading 300+ reviews from other people , I saw that when someone actually had a claim it was ALL PROBLEMS and most of them did not get solved. - Don't make the same mistake. I am very surprised Costco hasn't dropped them yet..

I've been insured with them since I moved out here three years ago! They are a great business to…read moreinsure with. Recently, Maria helped me with my policy. She was so kind, warm and patient. She went above and beyond. I highly recommend!

Christian is awesome! She drove way out in the woods to survey our house so she could recommend the…read moreright coverages for us. She is so nice and very easy to work with.

The Christian Vargas insurance with Amfam is absolutely horrible. I just canceled my car and camper…read moreinsurance with them today after 5 yrs of service. Once a year they ask if I want life insurance quotes and twice I said yes and was told they would get back to me.... but never did. BUT the straw that broke the camels back is that my husband didn't have a valid license when we first signed up but once he did I called and got a quote. After my conversation with her I assumed he was covered. I've called in many times inquiring about things and was never told that they didn't add him on the policy. I'm completely disappointed in the service I have received. I would go anywhere EVEN IF IT COST MORE before having Christian Vargas as my agent again.

I was having a problem with my Credit Union regarding insurance for my travel trailer. They were…read morecharging me $80 a month for insurance even though they had been contacted regarding my coverage through State Farm. Diane got involved and took care of the problem quickly. She is friendly, knowledgeable, and very timely in her response to customer needs.

They have great customer service. Very eager to help and…read moreassist. They are always ready to compromise and make sure you're getting the best deal. Recommend them -- David (Hinshaws Acura)

Be warned this is a horrible company. I was with them for a few months and they only made mistakes…read more I was shopping for house insurance since we were buying a home. I started the policy with them for a future date and they kept sending all the mail to that house we were in the process of purchasing. I had to call them back 5 or 6 times and ask them to send to my current address. Then the lady decided to correct my name but ended up misspelling it. It was correct before she messed with it. My bill was incorrect every time. I had to call to get them to fix it each time. I even spoke to the manger that swore it wouldn't happen again. But the next month I got a bill for $40 more again. When trying to cancel I got multiple email from 2 different people in the office. 1 said I was going to be sent a refund check and the other was demanding that I call pay my remaining balance. If you don't want a constant headache and good service it's worth the extra money to go to another company.

From the owner: As your local American Family Insurance agency in Puyallup,WA, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

While I was insured with them it was fine, however when I removed my ex due to divorce, the agent…read morelaughed hysterically at this reason (I was offended). He then said your premium will go up NEXT month but never said why, I said I was cancelling due to a move. Now that I have cancelled they say I have a balance past due, due to removing a driver. And while they reviewed the call and admit they did not tell me why I would have the rate increase in the phone call, but because I was told there would be an increase I owe the balance. This is unacceptable, it should have been explained so that I could cancel sooner to avoid the fee. I assumed it was just a general rate increase, if you're assessing fees to clients, you should explain it BEFORE not after.

The customer service !!!What could improve?!?! CUSTOMER SERVICE!!!! I am a senior on a fixed income…read moreand have been a customer for at least 20+ years and my policy has had only one name on it for those last 20+ years. But I got a letter at the beginning of the year that told me they were going to put another person on my policy unless I contacted them. Mind you I don't know this person, they DO NOT have the same last name as myself and the only connected is that she previously lived in the same rental as I now live and she also had farmers insurance. I called the last day of the deadline to speak with someone at the office but they were off on some seminar with no one at the office to tend to customers or redirect phones. So I called farmers directly. They told me they had taken her off my account and had stopped her payment from going thru (only my payment would go thru) and said it was all taken care of. The payment was originally my insurance payment plus this persons insurance payment that was $161 per month!! So the next month they charge me again for my payment and the other persons $161 and they won't reverse it. And Chris told me never to call back when I called to complain to him about the charge! So yea they need customer service training! Imagine for decades you just pay your insurance and one day they charge you double and tell you not to call back when you complain! Is that what our world is coming to?

Helpful fast and not over priced. Very happy I called today, and would 100% recommend it to anyone…read morewho wants to save on insurance

Peyton was the name of the young lady that helped me. She did great I feel like she went above and…read morebeyond what I expected of an insurance agent considering my driving record. Thank you