There are a few times in life when you need good insurance. I don't think State Farm offers that…read moreanymore. Tom is probably one of the nicest people I know, but State Farm has consistently done shady things as an insurance company. Right now, I'm on month 3 of waiting for some payout to fix the roof damage that caused a collapsed closet. That's right....a closet. If you can't count on an insurance company to get the small things right, like a closet, how are you ever going to count on them for a major disaster? I think you already know the answer to that.

From the owner: Providing an understanding and improving the way people think about insurance everyday. Come as an…read moreinsured..... stay as a friend! License #: MD-29438

Ms. Nataly was very pleasant and helpful thank you for helping me I truly appreciate youread more

she was very patient considerate helpful every time I call in I have no problem 10 stars for meread more

We've been with them for over a decade. No claims, no issues. But when I had a billing issue…read morerecently based upon them forgetting to remove the old car from a policy when we got a new car, they were very evasive and used flowery language to avoid responsibility. I got some credit back but really had to control the conversation to get an ounce of useful information. Even still I'm not sure what happened. A+ in CYA. C- in customer communication.

I have been with Erie Insurance via JE Schenk & Associates for 11 years now and so far no other…read moreinsurance can provide better coverage than this company. Shout out to Melissa Picano who was very responsive, knowledgeable and patient with all my queries (and believe me, there was a lot). She answered it all without any trace of annoyance in her voice and was very truthful in her answers. You are a definite asset to any company Ms Picano. May you and your family be blessed always

I thought I was in "good hands" with Allstate but it's been over 4 months since I submitted a…read moresimple claim. My basement sink overflew in November, around Thanksgiving and all my laundry was there, my end of year cleaning, like spring cleaning. Allstate sent out a company that was supposed to take my things away. They threw everything back n on the floor. now Allstate is investigating everything. They have pictures and all the documents requested but nothing have been done. You have everything you need. What is the holdup? Please just tell us this

Amazing person that has a huge heart for humans!…read more I've been in Kathleen's "Good Hands" my entire life and she has never "steered" me wrong. Don't know where I'd be in my life without her. You're a privileged person when she takes you under her wing.

Been trying to get a copy of my tax returns for weeks and I am still waiting for them.read more

I scheduled an appointment at this company in order to get tax advice concerning draw-down of…read moreretirement money over the next 30 years. I'd been working with a Vanguard advisor since 2013, but they do recommend you also check with a CPA to determine how to best plan for tax efficiency year after year. I went to the appointment, was kept waiting a bit (no big deal) and once I was in the office this person (Tatyana) looked at my paperwork and started in on me with a very hard sell to get out of the market and let her manage my retirement. I said, "I just want some advice on managing my tax exposure on an annual basis". She said, "I have all of my clients out of the market" she showed me a chart of market trends since 1928 forward..."the market has risen ***% since blah blah blah. How long do you think that will go on????" You are not safe in the market, now. (Well, I've been through the 1999 crash, and fortunately was smart enough to balance my investments before the 2008 "great recession") Tatiyana's pronouncements are scare tactics to doubt what you know and your own investing knowledge and skills. She was not pleasant and was extremely arrogant. She told me to think about it, and come back in a week. I did not go back. Don't go unless you are a lamb wanting to be sheared/fleeced.

My insurance agent is the best. He has a great support staff behind him. I need to give a shout out…read moreto Amy Hantman, for always being there when I need help, she always has the right answers to any of my questions. I would recommend them to anyone who needs insurance.

I had an amazing experience working with Ethan at State Farm! Ethan was patient, knowledgeable, and…read moregenuinely cared about helping me out. It's rare to find someone so professional and personable at the same time.

Cherise has been doing my taxes for a decade! Now that we are married, she helped us figure out if…read morefiling jointly was the best path going forward. Cherise is wonderful to work with and very professional. We never worry about tax season thanks to Cherise! The Smolsons

From the owner: Started by doing own taxes, expanded to family and friends, then decided to open up my own…read morebusiness. It's my passion.