Extremely Unprofessional - Services Not Rendered…read more I hired Faile's Tree Service to clear and grade 6 acres of land. After taking my deposit, the owner, Matthew Faile, completely disappeared and never returned to complete the work. Despite multiple promises to either begin the job or refund my money, nothing has happened. Every time I contact him, he gives a new excuse or a false promise that he'll "take care of it." It's been nearly two months of back-and-forth with no results--just a frustrating game of cat and mouse. This has been a very disappointing and unprofessional experience. I would strongly caution anyone from doing business with Faile's Tree Service. If you value your time and money, look elsewhere.

Hired this company in October, its December 19th job is not complete...I screwed up and paid in…read morefull after his equipment broke i felt like I was helping him...I have been told nothing but lies from Matt . I was told in a text on Dec 8th from Matt that he issued a refund for what wasn't done which was just another lie ..I let him know I would file a lien against his company which his reply was " that dont scare him"which told me what kind of business guy he is...word of mouth can be a powerful thing....

We have paid the owner what is reasonable and customary and they want more. Said they will take…read morewhatever is left in the insurance settlement once all the repairs are done. There's no money left from that, we paid out of our pocket for the last few small repairs. They hadn't contacted us again until the day they tried to steal the tarp that had covered our roof. Claimed it belonged to them, it belonged to a family member who gave it to use.

From the owner: We are a family ran tree service since 1989 with over 35 years experience in the tree care…read moreindustry. We specialize in disaster response, tree removal, tree pruning, brush removal, tree care, line clearing, loader services, tree diagnosis, mulch services, stump grinding and any of your tree care needs. We are fully bonded, licensed, insured & carry workman's compensation. We provide 24 hour emergency service and free estimates. We provide high quality tree care at an affordable budget.

Keith came out within a day, dropped the trees that same day. Excellent work. Highly recommend…read morethis service.