It seems that every transaction with these guys gets padded by management. Even when the tech says the charge is one thing, when you get the bill its 100 more. All done with these crooks. Very unethical company to do business with. read more

Spoke to an owner, Paul Rymes....what a shady and rude person!! Two Stars at another location?? Why am I not surprised?? Rymes was coming every 4 days for a hundred gallon tank for a little Cape, one-bedroom home. I was paying over 500 a month, am single, and never put the heat over 65. When I called and told them to stop, (with a cold transfer to a manager) I was hung up on by him. I found out because they own the tank, I could only use them. In addition, a storm was coming, so I called on Monday (storm was happening Tuesday) the customer service agent said, they couldn't come on Monday or Tuesday and couldn't tell me and when, but they'd deliver "this week". Friday comes, no delivery. I call their headquarters and I am put in touch with Paul Rymes. Wow. Trying to work, and all he wanted to do was debate how they were doing the right thing and that I never asked for propane to be delivered. ??? REALLY?? After arguing with me for over twenty minutes on how righteous they were and lying to me about my conversation requesting propane, he hung up on me. My question to him, that he never answered was, "if you were coming every four days and I called on Monday, why hasn't propane been delivered??" I mean they were practically living in my driveway, as much as they were there!! But after getting angry with them, they can't come at all!! SHAME ON YOU! What a bunch of RUDE and SHADY characters!! RUN DON't WALK, from this Mickey Mouse Club and the owner, Potsy, pretending to be a propane company. read more