We had an estimate done in the fall of 2021 of $7,781. In Fall of 2022 I requested an updated quote which was $8,181 (increase of $400) We OK'd that increase and requested to be first on spring list of 2023. Due to the very late spring and grass being dormant we asked to move us from first to a bit further down the list. Never heard from them again despite multiple calls regarding a date (turns out they put us behind 15 jobs). Finally heard from them a couple of days before they would come in mid-July, along with an email increasing their bid by another $800 more ($8982). When I reminded them we had booked in the Fall of 2022 for quoted rate, he blamed costs of materials, requesting to delay the install date. He would not honor his most recent quote which was in writing. We would have fired him due to the gouging anyway, but he withdrew doing the job at all. Fine with us. I didn't want him do it based on principal alone. Terrible customer service!! They should have an option for --5 stars read more

S&S did the landscaping work on our house 3 years ago and the results are impressive. Everything is holding up well and we are very happy with how it turned out. read more

S & S Landscaping - Amazingly straight paver edge - Gardeners Near Me - Fargo, North Dakota

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Very professional staff who know their stuff. Willing to take time to talk to you without being pushy about sales. If you are looking to buy trees in the FM area this is where you want to go. Would give 5 stars except they do not have the best business hours... 8-5 M-F and 9-noon on Sat? Not ideal for people who work normal business hours.... But I guess I will conform to their schedule for the great service, read more

Always have been kind and courteous when I go there. The staff seems to be knowledgeable and have a passion for what they do. Wont hesitate to do business with them again. Great job, keep it up! read more

Allyson the manager of the plants at S and S drew a plant and tree plan for the landscaping of our daughter's home that I was asked to assist them with. Approximately 10 days passed, and I returned to Allyson and S & S to buy the trees and a few perennials. I informed her that we had visited Gertens in Inver Grove heights and that we had purchased most of our plants there, but I was returning to purchase the trees. She proceeded to tell me that she doesn't draw plans for free to have you purchase your plants somewhere else (how nice of her). I should have left the premises with that kind of comment, but I proceeded with the assistance of another employee she handed me off to, to pick out and purchase over $800 in trees. As WE picked out the trees, I was not told or offered to have the trees pulled out of their area so I could go around the tree (just like a rental car when you rent it), to make sure it was the tree that was wanted because once it leaves that lot, it's yours. I was informed prior to leaving of the 50% tree warranty for one year, and that the perennials were not returnable. When the trees were delivered (for $42), one tree (the most expensive $250 tree) was on the ground (6 mph wind that day) and when lifted off the ground it was seen that there was no branching on the one side for 3/4 of the tree. I also noticed that the container was rounded (like a rocker) on the bottom and would not stand without holding it, which was why it was on the ground. I contact S and S. Allyson returned my call and I told her the situation, and that I would like a different tree. She asked if I picked the tree, I said yes (with the help of the sales lady), but that I did not see there was no branching on one side (it was a crowded tree area). She then told me their policy is that trees are not returnable and that I should have known to pull the tree out of it's space to look at it before selecting it. She proceeded to somehow know that I was told multiple times that the trees could not be returned (which I was not). She proceeded to tell me that trees will grow and change (I understand that, but I did not feel a 250 tree with no branching on one side is what I should expect from a nursery). When I addressed the fact that if I had bought a tree from Lowes/Home Depot/Menards it can be returned with a receipt without question. She said we can't do that. I told her I understand that, but then the customer service should be outstanding to make up for the less than desirable return and warranty policy. I told her that a main reason people shop at Scheels is not because of their low prices but because of their exceptional customer service. After going around and around, She then offered and made it clear that she would make a ONE TIME exception to their policy and that the tree could be returned and another chosen. I offered for us to return the tree immediately and she said that they have to pick up the tree (because of the care they give) and it would cost us $42 plus tax. I then told her that if they give the trees so much care, why was the tree on the ground when I arrived to the house? She said it was the ND wind that blew it down, and I said NO it was because the container was rounded on the bottom. She then began to argue with me that this could not be the case. It seemed like everything I, the customer said, was discounted. After this lengthy conversation, I said I would get back to her. I decided we could wait the years it would take to fill in, and the branchless side could be turned to the undeveloped lot. Also, I did not want to give S & S one more dollar!! Allyson's bad ass no it all attitude and the way the situation and conversation was handled made me, the paying customer, feel belittled, "in the wrong", no fault of their customer service, and that S & S was doing me a big favor in allowing me to return the tree . I have no confidence that if the tree fails within one year that it will be anything but our fault on how it was cared for or planted, based on their customer treatment. Go somewhere else to get your plants and trees, where you are treated like a paying customer should be treated! read more

Ordered top soil. Got more rock and debris than top soil. Spent more time cleaning material than it took to spread it. never again will I use their services. read more

S & S Landscaping - Gardeners Near Me - Fargo, North Dakota

Three years ago S&S installed my irrigation system when the lawn was soaking wet due to a week of rain, leaving uneven terrain which is now difficult to mow. I informed the owner about the shoddy work, and he told me not to worry it will settle, after three years it hasn't settled. I hired S&S to winterize my system the first year, and two lines burst in the spring due to water left in the lines. They tried to make me pay for there error. Last year they did a proper job in the winterizing, so I decided to hire S&S again this season. They then sent us one invoice and it was misplaced, and when the second statement came after thirty days, we realized our error. Due to being out of town for work, the check was mailed on week five, but S&S must be short of cash because they broke a Federal Credit Law that protects consumers. Someone from S&S called and left a message with a secretary at my office that I owed $75, and needed to pay this ASAP. Calling and threatening someone's employers over a $75 bill, which is less than 60 days old, should deter anyone from doing business with this company. It's unfortunate because I had hired S&S to install a system at a previous home and they did a great job. I share this with you to alert you that a company that will break a Federal Law over a bill under $100; certainly has more significant issues they must be hiding. read more

This is by far one of the worst companies I have ever dealt with. We live in a new development and we were one of the first houses to sign for residential landscaping and we are the last house on the block to have it done (actually it still isn't done months later). We were given a timeline of mid to late August, paid the down payment and didn't hear from them again until we reached out in September wondering if and when they would be coming by. We were told at that point "Hopefully Saturday" but nobody came all weekend. They have been over a few times since but they only come and do one small part after I reach out and ask when they are coming. The customer service is awful, the communication isn't even worth the one star I gave, and the cost is the same or more than the competition. I can't review the quality of the work since it still isn't done (even though it's October 10th) and now will likely not be done until next spring, if we aren't put on the back burner then too. With 3 kids and 2 dogs, this experience has been an absolute nightmare. read more