These people are not very professional, they do not do a good job, the only thing Saenz has to do is charge for that if they are very good.

I have dealt with S&S Marine for over ten years. They are honest, responsive, reasonably priced and complete work on time. What more could you want from a marine service company. Jimmy has always gone the extra mile to make sure I am satisfied and has been a good communicator. I am a very satisfied customer and highly recommend this hard working, reputable, solid company for all those that may have need of boat maintenance. You will not be disappointed. My location is about 15 minutes from their shop. Don't know why Yelp shows me in San Francisco but I am in Rocky Mount, NC. read more

Tried to schedule maintenance by calling several times but when walking in the door I almost felt like I was in the way and not welcomed. It almost seemed like they were defensive so I read the online reviews which got me worried. I just did not get a good feeling about leaving my boat there and the more I asked questions the more I got different answers, different promises and different assumptions on time of repair. Left messages but no one ever called back. I never had service there so I can't speak to their mechanics, but I would avoid. I did not feel they wanted me as a customer and when chatting with the owner he cut me off several times and talked over me to make his point when I questioned him about his previous conversation/promise. I didn't appreciate that. So I took my boat to another place outside of town called Buckhorn Boat Doc where the person was very helpful, stopped what he was doing, had paperwork out and in 15 min I was done, unhooked my boat and left. Made me feel confident and I never had to leave a message or have someone call me back. Someone always answered the phone and made me feel I was valued as a customer. As the good old moto says: "I don't care how much you know, until I know how much you care!". S&S needs to remember that. read more

Do not take your boat here. He has no idea what he is doing and will keep your boat forever! Buckhorn Boat Dock is honest and knowledgable!

BEWARE! BEWARE! BEWARE! Make sure you get an estimate in writing because Jimmy Silverthorn's word is NO GOOD. Took our boat here this summer. We were told a two week turn around, this sounded good to us since we had a week long trip planned at the coast three weeks later. We rode past the shop the first week and our boat never moved from the spot they had originally parked it at. During week two we saw the boat had moved and returned back to the yard and when my husband called they told him they had performed "some" work on it (the mechanic had performed a rebuild on all 4 carburetors on the outboard but that wasn't the problem so they charged us to put it back together without being fixed, then charged us later on to open it back up and put it back together a 2nd time) they told us they would try to get it back in the shop that week. At 2 1/2 weeks we still had heard nothing from S&S Marine my husband called again because the boat had never been back in the shop and he was informed by Jimmy that they were too busy to work on our boat. After reminding him of the two week turn around he had promised us Jimmy got very rude with us and told us that he would rather lose us as customers than lose 20 others that also had their boats in the shop. Jimmy told us to fix it would cost $1500 because it was a broken reed valve. At 3 weeks of our boat being there Jimmy's daughter called my husband and said it had been repaired and the bill was $2100. Diagnosis - no broken reed valves, only bad intake gaskets. Charged us 18 hours of labor plus parts plus an hour to water test the outboard that was supposedly fixed. Jimmy admitted he overcharged us because we bothered him about sticking to the deadline he had agreed to. When we went to pick up our boat Jimmy conveniently got in his Jeep and left ... his daughter was left to try and explain the excessive charges. We asked his daughter to call him so we could speak with him but when she called him he refused to talk to us. He cowardly hid behind his own 19 year old daughter. While we were there another gentleman came up to us and told us Jimmy had done the same thing to him. He had been promised a time frame and given an estimate then he was told it wasn't ready and it was going to be way more than what he had originally said. When we left we saw multiple boats pulled up to the garage bay so apparently they charge you to work on other peoples boats too. The clock still ticks apparently when they go home to sleep too. NEVER GO HERE unless you want them to steal your money and have a business owner disrespect you and your spouse. Cannot believe he treats customers like this. Take your boat somewhere closer to the coast. read more