Almost 20 years ago, my then fiancé and I visited several jewelers trying to find the perfect engagement ring. We found it at S&V Jewelers. I love the design of their rings. Sue has a unique take on how to blend gold and diamonds. After that, my husband didn't buy my jewelry anywhere else. Every time he surprised me on my birthday or for Christmas, I got a beautiful pair of earrings from S & V Jewelry. Recently, I wanted to buy a nice chunky gold ring for myself. I saw one with a shape I liked, but it wasn't quite the simple ring I had in mind. Sue redesigned the ring for me to make a gleaming statement ring of pure yellow gold. I love this ring and I wear it every day. I cannot recommend S&V Jewelers more strongly! read more

S & V Jewelry - The ring Shu recently designed for me. - Jewelry Near Me - Chicago, Illinois

I can't recommend Shu Guan at S & V Jewelry, Inc. enough! I purchased my engagement band there, and the entire experience has been wonderful. I had to bring my ring in twice for repairs, and both times they fixed it the very same day, which was incredibly convenient. The customer service is truly excellent. Shu Guan and the team are professional, friendly, and genuinely care about making sure you're happy with your jewelry. It's hard to find a jeweler you can trust, and I know my ring is in great hands every time I visit. Highly recommend S & V Jewelry, Inc. for both their beautiful jewelry and outstanding service! read more

Shu helped me pick out the most perfect 14K solid gold ring with natural diamonds and was super helpful and knowledgeable. They handmade the gorgeous ring I chose and was priced fairly. Will be returning next time I am looking for fine jewelry!! read more

S & V Jewelry - Jewelry Near Me - Chicago, Illinois

Shu and her husband are excellent jewelers. They have a great selection of various gemstones, and they reasonable prices. I have been buying jewelry from them for many years, and I have always been impressed with the quality of their products, and the great customer service! read more

Thank you so much for making our dream wedding rings, Shu & Jing! We were so nervous to begin looking for rings, as we knew we'd need something custom made for what we were envisioning. We were initially just looking, but Shu's assurance and refusal to push us in any specific direction led us to taking her business card & following up with her via email a few days later. We showed her what we wanted and she discussed with us our options for gems, settings, styles, and was very clear about her pricing. After that, she got us a complete CAD draft a few days later that was basically perfect from the get-go! With a few edits from us, she had the rings ready within a week, which we were shocked that the whole process basically took us less than 2 weeks! Shu clearly cares for her customers, and we are so thankful for her guidance through this process. read more

S & V Jewelry - Jewelry Near Me - Chicago, Illinois

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Loved everything about working with Shu & Jing. They restored my mother's 65-year-old engagement ring beautifully while keeping the original charm and sentmentality. They also redesigned my engagement ring, transforming it so it is fresh, modern and truly stunning. The diamond upgrade on my ring was handled with care and expertise. Couldn't be happier with their work on both pieces. read more

I have been going to S & V Jewelers for years. Shu works to find the right pieces and to make the client happy. She is responsive. Check with Shu before you purchase elsewhere! read more

Shu and Jing are excellent at their craft. Shu works up front and discusses your request and explains all of your choices. Jing sits behind and performs wonderful metal work on site. I have had more than a dozen jobs for them, mostly gem settings, and they all turned out very beautiful. Shu is very friendly, down to earth, and not pushy at all, they just want to give you what you are looking for. read more

Shu and Jing are an amazing team helping me resize my wedding ring right there while I waited. Shu is knowledgeable and patient. This is my second time at their store and I'm impressed with their friendly service, ability to fix tricky repairs, jewelry appraisals and advice. Thank you! read more

Absolutely amazing. I went to them because a friend at work said her husband (and his entire friend group) had gotten all of their wives engagement rings from S&V with nothing but positive reviews. I knew my friend had high standards so I thought it had to be a sure bet. They really are the best. Shu is so sweet and easy to work with. We got an awesome price on a engagement ring that my fiancé let me design myself (let's be honest, I have to wear it every day forever, I needed to design it). Shu was incredibly responsive via text and made a ridiculously tight deadline that my fiancé needed to meet so we could surprise our families. Shu and her husband made it happen. I definitely would never go anywhere else for custom jewelry in the future. read more

We purchased a ring and the experience was smooth. They answered all our questions. Since then, they are giving us free yearly maintenance for the ring, and they are so accommodating. I would definitely recommend them, not just as jewelry store, but als I as great business... We are so happy to do business with them. read more

Wow! I had such a wonderful experience at S& V Jewelry! I will never go anywhere else for my jewelry repair and jewelry redesign needs. They are honest, fair and work extremely quickly. I cannot say enough good things about them. read more

Couldn't be happier. They do excellent, high quality work and I highly recommend them. Excellent professionalism, guarantee their work for life and have a proven track record. Don't waste your time at Tiffany's, Cartier, etc as the mark-ups are ridicules. Bring pictures of what you want and they can help realize your vision. They also have access to the exact same high quality stones as the designers...keep that in mind. read more

My fiance and I found Shu and her husband through the recommendation of my sister, whose engagement ring she made. I did months of research and thinking about what sort of ring I wanted before coming in with a lot of pictures and specifications about the prong types, width of the band, etc I had in mind. Shu very no-nonsense and made the process stress-free. She is not pushy in the slightest, giving us a super reasonable initial price and making clear that she doesn't bargain. S&V partner with a CAD designer to design the ring, then email you CAD image for your approval. Once you approve a wax mold is made (if you make changes after the mold has been made there will be an additional cost). Once that's approved by you an outside vendor casts the ring from the mold and Shu's husband sets the stones by hand. It took them 1-2 weeks for the CAD design and another 1-2 weeks once the wax mold has been approved - 3 weeks total for me. I recommend doing your own research to know exactly what you want and then going to S&V to get feedback on the design and making it a reality. They're absolutely wonderful at actually making the ring but I didn't feel they were as strong in the process of helping me make decisions about all the options. P.S. we purchased the center stone separately so don't have any feedback on the process of buying a diamond from S&V. I am so happy I found Shu and highly recommend her - I hope this is helpful! read more

S & V Jewelry - Custom engagement ring by S&V Jewelry - Jewelry Near Me - Chicago, Illinois

Shu is very nice and great to work with. No pressure to go outside our price range and they worked with an existing stone we had and set it for us. Small selection, but nice range. Ended up getting our 3-piece ring set here for about $1300 (main stone not included). After a ring cleaning I had there a small stone was actually dislodged and lost, but I didn't notice till I got home. I called a couple days later and they had me come back in and replaced it without any hassle. read more

I can't say enough nice things about Shu and her husband. Both my fiancé and I work near jeweler's row so we would stop by to look and I would try everything on... Shu let me play with all the settings and all the diamonds! She will basically make just about anything you want her to. We ended bringing in our own center diamond and she reset it into a halo setting and diamond band. It turned out beautiful and very sparkly, she has diamonds too. I've gotten a lot of compliments on my ring, I even brought my co-worker to show him the place! Thanks Shu for custom creating my perfect ring. She was so easy going and professional. Definitely coming back for my wedding band! read more

S & V Jewelry - My ring at the Chicago botanical gardens! It's so perfect and Instagram ready :) - Jewelry Near Me - Chicago, Illinois

S & V Jewelry and Shu are lifesavers! I came in on a Friday late afternoon with a broken necklace that needed to be restrung. I was hoping to wear the necklace that evening. Shu said she wasn't sure if she could get to it, but would try. About an hour later I got a text saying the necklace was ready for pick up. The necklace was fixed and looked great. I appreciated Shu's effort to get the necklace fixed, especially close to closing on a Friday. Fantastic experience and very reasonably priced. read more

Shu was very nice and patient!! I come here all the time to repair/buy jewelry, they are very much reasonable priced and her husband does a great job! read more

Absolutely love this place, top notch serve with very reasonable prices! Shu was wonderful from the very beginning; sweet, patient and not pushy at all throughout the whole process. The pictures on the wall from her customers shows that she has a very good relationship with her customers and continues to keep up those friendships, and I can see why with Shu's fantastic service and warm personality. My husband and I love our wedding bands! I recommended S & V to my sister in law who loves her new rings too. I have also had friends who have purchased their wedding rings/bands from here and years later still have had no issues with stones falling out etc. Thank you S & V, we will continue to recommend you to others! read more

Shu is very nice and she has a great selection of jewelry. I stopped by her store and saw what I wanted immediately. She gave me a great price and excellent customer service. All I can say is I am truly impressed. I will be a repeat customer! Don't hesitate to check out the great selection and prices that Shu offers! read more

Shu and her husband are incredible. They have such beautiful jewelry at great cost and are amazing people. They have amazing customer service and always go the extra mile to make their customers feel like family. You can always come by and they will clean and adjust and fix your jewelry and always with a smile. They are lovely people and amazing jewelers. Even when I came in with a picture for my husband and they made a wedding ring for him that he loves. Absolutely recommend to anyone. read more

We had S&V make our wedding bans and couldn't be any happier with our choice. They turned out perfectly. They were able to work with our budget, and they were so kind and helpful throughout the whole process. Sue is the best. They are our first choice for any custom jewelry. read more

I purchased ruby earrings as an 8th grade graduation present. Four years later, this remarkable jeweler was able to customize a pendant for the high school graduation present. They were able to find the records as I did not have a picture of the earrings, just the receipt. The necklace was lovely and matched the earrings perfectly. The sales staff was exceptionally helpful and I felt that I got good value for the money spent. read more

We got our wedding band here and were very satisfied with our purchase. Shu is very helpful and patient, and helped us within our price range. Would definitely recommend them to other couple friends. read more

They came highly recommend by my brother in law. I was not disappointed. They were friendly, helpful, and reasonably priced. Most importantly, my girlfriend said yes and still wears the ring. It has stood up to the abuse of someone who constantly uses her hands. I will be going back. My wife wants earrings for Valentine's day. read more

My fiance and I were overwhelmed with all of the jewelry stores on Wabash Ave. in Chicago. There are so many and everyone tells you something different. We compared some prices for our wedding and engagement rings. The price that Shu was asking was definitely affordable. She can make anything you want. If you do not see something you like, she can custom make it. We went to her store multiple times for different questions and doubts and she was always available, helpful and kind. We ended up getting custom-made rings with engraving and she was able to do it very quickly given our time frame. We feel lucky that we have found her and we are so happy about our wonderful rings. Thank you, Shu. read more

The owners of the S&V Jewelry are the best. They are a husband and wife duo that do beautiful jewelry work. My husband didn't know where to start when he was looking for my engagement ring, but Shu guided him through the process and helped him pick the perfect ring. She was also super helpful when we went in to get our wedding bands. She was able to take a design I found online of an engraved band, mimic it, and make it look even prettier than the sample! read more

Can't recommend this place more highly! Sue was wonderful from the very beginning, she was sweet, helpful and attentive throughout the whole process. She even waited for my fiancé and I to get there after they closed! The pictures on the wall from her customers shows that she has a very good relationship with them even after the sale is done. We also love our rings!! Thank you to Sue and her husband! :-) - Sarah read more

I got my platinum ring resized with them and I was extremely happy with their professional and fast service. I went to several other jewelers and all of them asked for $80+ and 2-3 business days. They did it on site for less than 30mins and $35. The ring fits perfectly now. read more

My girlfriend and I were looking for an engagement ring in Jewelers Row and we found a setting we absolutely loved at S & V. My girlfriend wanted a unique, one of a kind ring, with small saphires incorporated into the ring somehow. Shu was very friendly and helpful and showed us all the options for how to include the saphires into the setting we had chosen. She was never pushy, as we had found some other jewelers in the area to be, and she was genuinely interested in our story and making my girlfriend the perfect custom engagement ring. I left with her card and the information on the setting and returned a few days later to put a deposit down on the ring and select a main diamond. I was able to be involved in every step of the ring making process and the ring came out better than we could have ever imagined. Needless to say, my girlfriend of the time is now my fiance and we couldn't be happier with the ring. Overall I couldn't be more satisfied with the customer service and craftsmanship of S & V Jewelry. My fiance has a completely custom, one of a kind, beautiful engagement ring that came out far better than we could have imagined. Shu also set me up on a flexible payment plan that fit my financial situation at the time and was always at the shop and more than happy to help and provide updates at anytime when I stopped in. I highly recommend S & V Jewelry to anyone looking for an engagement ring or custom jewelry and if they don't have exactly what you are looking for, ask Shu, and I'm confident she will be able to make it happen. Thanks S & V! read more