Went with several sacks of clothes, and the lady behind the counter was very rude. Don't think they…read moreeven took time to look at all the items I took they were several atoms that were had still have the tag on it. They did not keep those the owner kept six items. And again the service that I was dealing with needs to be upgraded more friendly, more customer appropriate.

Got the CUTEST EARRINGS from this adorable boutique! They have a great selection of items with…read moreawesome prices! I refuse to spend full price on clothes now days because I have found discounted boutiques like THIS ONE! Will DEFINITELY be buying more stuff from Sally in the future!

Blown away! Stopped here to check out some A&M gear…read more The staff here were AMAZING. I wish I caught the guy's name because I would love to give him a shout out. This young man was SO friendly and respectful, addressing my husband as "Sir". Engaged in conversation with our kids. It was refreshing having such delightful staff! The selection of items was remarkable. So many cute items and not everything had Aggies logos plastered all over them. Some were just a super cute top or dress in maroon. Prices are high. My husband and our kid picked out a shirt for $33 (yikes) and we got a car decal for $8. Cute bonus: right inside the door they had coffee, fresh fruit and a jar of Starburst candies. I noticed the middle of the store had a wine tasting and little snack tray. All in all, 5-stars, despite the high prices! Highly recommend.

Awesome customer service! Everyone is so friendly! I was helped several times in locating…read moremerchandise, and I'll tell you.. they have a great selection!! Bonus!! There is also coffee, drinks & snacks at the front door!

I am sharing my recent experience at this service center to inform others and encourage more…read moretransparent practices. I was billed for a service before I ever received a quote or any details about expected costs. As a woman, I am left with the impression that my concerns and right to an estimate were overlooked. I believe clear communication and consistent procedures should apply to everyone, and hope the company addresses this moving forward.

Everything about our buying experience was perfection. We researched for months and drove out to…read moreCollege Station specifically to this location because of the reviews. Well worth it. Everyone who we interacted with by phone and in person was knowledgeable, friendly, and direct while still being personable. They love what they do and it shows. We purchased a Buddy and the appropriate gear. They take you through every step of the process and give you orientation training in the back lot. Amazing. Plan for about two hours and they have beverage and a couch for the disinterested teen we brought which was a bonus. Highly recommend.

Horrible customer service in the make up area. Was not helped at all. The employee turned around,…read moremade eye contact, and did not approach me until i called for them multiple times.

The worst service I have ever experienced in my entire life! The men's clothing department refused…read moreto give me a refund even though the label on the pants I was returning was incorrect and therefore a totally different size. I asked for the manager and the guy helping me out refused to call the manager and said he would not refund me my money and was not willing to take the return for the same pants! Showed him my receipt on my cell phone and said he would not make an exchange either because the tags were off the pants. I will never shop there again even though I have been a customer for over 50 years! Terrible customer service!

They are honest with pricing for a watch adjustment and can do it for free if it is an adjustable…read moremetal band. It took 30 seconds for changing the fit of it and they said it would only take 5 minutes for a band resizing. Strongly recommend for any watch needs.

Wonderful wonderful customer service. They had my watch working like new! We highly recommend…read moretheir quality services. They are the best!

Would give zero stars if possible. Came here with a friend in for game day and was excited to find…read morea cute boutique. The selection of inventory is tremendous however, after buying this crossbody, I will not be back. I should've listened to my gut when I had to sign a receipt stating no refunds or exchanges. The strap broke after ONE use. So I used a safety pin to still try to get wear out of this $45 crossbody. By the THIRD use, the zipper came completely off the rail, making this completely useless. Very very poor quality.

Absolutely terrible customer service. I ordered a necklace and changed my mind shortly after, but…read morethis company flat-out refused to cancel the order or issue a refund--even though it hadn't shipped yet. What kind of business operates like this in 2025? No flexibility, no concern for the customer, and zero accountability. It's outrageous that they're still in business with policies like this. I would strongly recommend avoiding this store. Once they have your money, you're on your own.