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    Services - Safelite AutoGlass

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    Recommended Reviews - Safelite AutoGlass

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    4 years ago

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    Ouch! Happy to hear we got that fixed up for you quickly!

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    2 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    13 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    10 years ago

    Very poor customer service out of Jacksonville NC office. Have missed last two appointments claiming they are understaffed.

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    Ask the Community - Safelite AutoGlass

    Are you still located in Jacksonville, NC? The 115 Atlas Brown Drive business isn't Safelite.

    Hi Curt! This Safelite is not a brick and mortar store. Mobile service is dispatched from this location.

    Don’t See Your Question? Ask Away!

    Tint World

    Tint World

    3.9
    (19 reviews)

    Today i got my windows tinted on a 1993 ford f150, single cab. The service personnel seemed super…read morenice and valued customers so thats a plus in todays world. I debated hard between places and landed in tint world because of some people i know. Honestly, i was between 2&3 stars because of the quality of work for the value. All places i called were in the 280-300 range for basic tint. I was happy until i got in it and drove home.... there is just some laziness to basic cutting that really bothers me. When you pay 290 for tint and wait patiently for 2 hours you would expect quality but there is cuts that are off and just feels like it was poorly cared for. Not a lot of bubbles so thats a win but the cuts being off doesn't bake out. The cost to take it elsewhere and get it pulled isn't really smart. I recommend you ask around if you want quality work! Everything's in the pics! I went 3 stars because they are kind and approach with professionalism.

    I only post when you really mess up…read more They are in the business of team them and not the customer. I've gotten my car system installed and my subs was wired wrong had to pay another $5xx.00 and odd doallars at another shop to fix the mistake however. They not all for panel speakers . They just trying to do to many things in one shop and they're no professionals in each department. They like a printer can scan, fax ,photo copy, staple, send emails ,mobile fax . They provide a multitude of services a mater of none. MEANING mistakes going to happen if you take your vehicle they're.

    Gerber Collision & Glass

    Gerber Collision & Glass

    3.7
    (3 reviews)

    Hey these guys were fast and give me the glass that I needed to size I needed didn't have any…read moreproblems at all so I can fix my window I think they were Fair definitely glad my Windows fixed

    If I could I would give it a zero I was there this morning asking for any pictures they took of my…read morecar before and after the work that they did on it a year and a half ago a year and a half ago I was involved with a rear end collision at no fault of my own the driver was at fault she damaged the left back corner bumper of my car my car was brand new at the time of the accident no previous accidents nope not even a hairline scratch on the car it's a mint condition. My lawyer that I got to handle my case told me that the lady insurance company claimed that I had previous scratches on the back of my car before they fixed it and I told him there's no way that car is brand new that I know what my car looks like I take good care of it so again I was at their office this morning asking for pictures and stuff that can show that I have prior scratches on the bumper of my car the scratches you see on the bumper of the car in the picture that I'm attaching are the scratches they're talking about and if you notice there's no damage to the left bumper so when was this picture taken in the repair process it looks like reflections of the ground to me but her insurance company is trying to claim that they were already there aside all of that that's another story this is a lawsuit case so I go in there this morning again I'm repeating myself the receptionist was the only one in the room she was sweet as an angel I was telling her about my situation the lawyer and the accusations of scratches being on my car prior to it being in their shop and I asked her do they take pictures of their work before and after and she said yes we do and she put very nicely was very cooperative sent them to my email and gave me an itemized billing statement I thanked her for went on my Merry way so later that afternoon I was looking at the picture she sent me and I saw one that looked like I had scratches all over my bumper but to me it's a reflection of the ground bouncing off the car so I pulled the picture up I stop by there on my way home she was behind the counter and I walked in and she turned into a demon the minute I said would you please look at this picture that y'all took and told me what you're what I'm looking at I said it just like that I was very polite she jumped down my throat and turned into the devil on the on the word go I couldn't believe it I'm like who is this person I'm talking to she said I'm not looking at that picture I'm not getting involved and that's it and I'm like why are you being so nasty to me you weren't like this this morning why are you being so ugly I'm not getting involved and I said well it's just a picture right here look at it and I showed it to her and she says I'm not looking at I refuse to look at it then there was another guy employee helping a lady in an office in the area there he's looking and listening everything so he decides he wants to jump in on the conversation and both of them want to talk to me and gain up on me I'm 65 years old I'm not going to take that lightly so I told him but I said what is wrong with you guys looking at a simple picture and telling me what I'm looking at you took the picture it came from your shop why you have a problem looking at your own pictures I'm not and I and I took my phone and I showed it to him at a distance and I said here looking he says no I'm not looking at it I don't want to look at it I'm not looking at it I said what is y'all's problem why you being so rude and hateful and then the receptionist yells out I'm calling the cops say what you calling the cops why because I'm asking you to do something for me so I guess it was their way of covering their behind because nobody overreacts like that if it's a simple thing obviously it wasn't a simple thing and they overreacted so I called the police back and I told him what really happened and I'm good to go because when they started tag teaming me I just showed up and walked right out of the place I didn't threaten nobody I was I didn't hit nobody I just ask somebody to look at a picture and they refuse to do it in a very rude hateful childish immature way tag teaming me both of them jumping down my throat that was no call for none if I were you I would run because now this is a separate case now I got to prove that those scratches were not there when they pickesd my car up if they are really scratches. All I wanted them to do was to clarify if it was a reflection off the gravel outside or is it really a scratch that's all I wanted him to do was to clarify it and they acted like an a****** to me

    Safelite AutoGlass - autoglass - Updated July 2026

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