My very first job at 17 was at the Safeway down the street from this one. Having moved into the area recently, I find myself at this Safeway a lot . The perks of having previously worked for Safeway is being familiar with the products, brands, and quality of meat and produce they carry. Safeway has their very own brand of natural and organic items . "O" and " open nature." I always make sure those are my go to brands when shopping because I know they don't contain hormones, GMO's, and pesticides. Their produce seems to be just ok to me. Only downside to this store is that it can get a bit sketchy during certain hours . Other than that, this Safeway is not bad :) read more

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I really enjoy going to Safeway. My last visit was very disappointing and I am only writing this, so that what happened to me doesn't happen to anyone else. I was trying to buy alcohol and they would not accept my GOVERNMENT ISSUED I.D (employment authorization card) The fact that I have never had a problem with this I.D anywhere but this place really took me by surprise. Who ever did the training to this specific branch did not properly train the workers that assisted me today. If I can fly anywhere in the United States with this ID why can't I buy alcohol here? I hope this gets resolved, but I am definitely going to avoid going here. I felt very singled out and there was absolutely no empathy. read more

Wish I could give 0 stars!! Every time I go to this location (out of pure convenience because of how close it is to my house), I tell myself I will not go back again. This time I really won't be back! When I was a kid growing up in the Bay Area, I remember Safeway always having a good reputation for customer service. They used to greet you at the checkout, ask if you had trouble finding anything, and at the end of your purchase you would always be offered help out to your car, whether you were young or old. Now, at least for our local Rancho Cordova location, the majority of the checkers will NOT EVEN greet you, they'll just start scanning and not say a single word. It's actually kind of weird and awkward. Due to that I generally opt for self checkout. And I can't remember the last time (when using a regular checkout) that anyone asked if I needed help out to my car. Finally, even when you do voice to an employee that you had a frustrating experience in the store, they don't even respond or say something a normal person providing quality customer service would say, such as "Oh I'm sorry to hear that", or "Is there something I can help you with?" It's like Safeway took out all of the kind and helpful employees and replaced them with rude robots. Go ANYWHERE else in Rancho Cordova to shop except for here. You were warned. (Oh not to mention products on the shelf that expire that same day and produce that is usually rotting the same day you buy it). read more

I'm originally from the Bay Area, born and raised! I grew up with Safeway in my life! It was our to go grocery store back home in South San Francisco! So moving up here to Sacramento, I didn't see too many out here but once I started driving many many centuries ago, I started seeing Sac does have my childhood grocery store in their city. And their nestled in certain parts of Sacramento, and one of them in located in Rancho Cordova on Folsom Blvd! I love this Safeway because, they have their own gas station which I LOVE because the prices are ALWAYS so GOOD! Customer service here is ALWAYS pleasant! I have so far come across some nice workers! Plus it's right by my work, so I can stop by and pick up groceries for my work fridge plus groceries on my way back home plus their floral department is ALWAYS sooooo beautiful! They have a wonderful gorgeous floral selection! I buy a bouquet of flowers once every other week from here for my Mom and she loves them! Deli, is always immaculate and they are very nice and helpful plus they have a Starbucks in there! And that Starbucks is good, those Baristas know how to make drinks! And I am a Starbucks addict, so when I say it's good then it's good! Love the meat selection plus bakery! They always have yummy slices of chocolate out in HUGE individual slices for sale. They always have good sales EVERY week! Prices are always good and reasonable here plus you get points everytime you enter your phone number for Safeway rewards! Works wonder at the Safeway gas station just saying! Wink, wink! read more

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Today my wife went to this store to pick up their advertised special for Sierra Nevada 12 packs for $10.99. when she was rung up she was charged full price of $19.99 for each of the 3 12 packs. When she pointed it out to the cashier, they got an attitude and said she had to go to the service counter. She refused and demanded a refund right there. She was told the cashier couldn't do that. After the same exchange 3 times, magically the cashier could refund her the $30. The cashier said it was a problem with the register and that sometimes the machines need to "catch up" the promo has been going for 3 days and today is the last day. Check your receipt when shopping here. T read more

If you can't handle the heat, get out of the kitchen. Sandwich lady is so high strung, talked a out two people calling out, that she needs to make so many sandwiches today etc. all 3 women have zero customer service skills, but the lady working at the deli was just so unprofessional. We ordered italian and she said she only has roast beef because it will take too long if she has to slice the salami. Sooooo we will just get whatever meat. Uhm no. Anyways, we also got 2 chicken artichokes.... while shes making the sandwich, all we heard was complaining and talking us out of getting the italian. Lmao! Are you kidding me? My wife had to tell Her to calm down a little bit, its 6:30am and we do not want to start our day like this!!! She kept going on and on about how people are out, shes stressed.... mahn. We just want a sandwich! After everything was rang up in this crazy mess, she said.... oh if you want a bag it's 10 cents........ well you could've asked us before we swiped our card while your complaining! She had the audacity to say "for future reference...: its 10 cents" we know that lady....... you could've charged that before we swiped our card. If you want your day ruined, go to this safeway, get a sandwich and this is a sure way of messing up your day...... Note to the managers... please train your employees jot to deflect their bad energy to customers... maybe a little team building and anger management course. read more

This deli sucks. But. Vanessa is a shining light. However. Kim the cashier might be the worst customer service person I've ever met. Rude. Made me bag my own groceries. Fine. While I was doing it charged me 3x $.50 for the free ranch the deli gave me with my chicken tenders. And still charged me for the bag. What a hag. This might be the worst Safeway I've ever been to and I don't get it. If you ever need anything from the deli, expect at least to wait 20 minutes. Worst. Safeway. Ever. read more

Several things need improvemen, but today I just want to say, don't but the Signiture brand prepacka flank steak. When you open it it has a lot of fat I had to cut away and some I couldn't. Even though you have to get two at Costco, you can freeze one. Much better value! read more

Don't try to go to the deli, ignored for half an hour around 5:30PM despite being the first person in line.... After waiting the first 15 minutes a staff member told us it would be just another minute, but that was a lie. Ended up just walking out after 6PM. read more

Hard to shop around for spices when the security guard starts standing there staring at you ... like seriously you old fuck ? Your vibe made me say fuck it ill start shoping at trader joes. Thanks for being rude. Id understand if i was in the liquor aisle and touching everything but niether was happening read more

This location has most things and never has what you really need. This place is always busy and never has more than 2 lanes open. Theres always carts in the way and no one around to help. There's one man in the meat department who I happen to deal with every time who is just rude and doesn't seem to know his cuts. read more

I'm getting more and more upset with this company starting with this store. They don't have workers located in specialty areas such as the bakery or floral department. They recently locked up all the liquor with no help button available to alert staff of needing a key to shop. On top of that they discontinued online ordering services and have the 800 phone number as well as all online contact information disabled so I can't even express my ideas to them. It's very sad how little they seem to care about their customers. read more

On our last visit, no acknowledgment by cashier, Tony M., or the bagger. Both my husband and I have discussed that it is as if customers are invisible to both cashiers and bagging personnel at this location. They never, and I mean never, ask if we need help to our car. Will make a point to try to avoid this place. If you like friendly, helpful customer service, I suggest you do too. read more

Why a good brand like Safeway is having a nearly 2 stars at this location? I came here for lobsters and took two packs. When I checked out the cashier told me only one pack is allowed because they are on sale, but there is no sign saying "one per customer" near the lobsters nor anywhere in the seafood counter. read more

I am with another reviewer complaining about the newer white security guard that stares you down as you shop, especially minorities. For people who have lived and shopped here for years, this is disheartening and I will not be back nor will I recommend it to anyone I know. read more

I regularly shop at Safeway stores, and this location is the worst one I have ever visited. The morning staff in the deli is under-trained and unpleasant. The checkout lines in this store are terrible. I frequently see only one checker at even the busiest times of the day. It seems that they have eliminated any express checkout lanes, which I think is a terrible decision. Kind of weird talking to the employee with the crappy face tattoos. It was like talking to a circus clown from prison. Very disappointing safeway. read more

Terrible service by the employee ar the self checkout. As I was putting down my groceries she said, "I wouldn't want you as my delivery driver". For one I never made eye contact with this woman nor even glance at her as I was minding my business simply trying to buy groceries. She however, felt the need to rudely comment on me. As an Asian-american I felt offende and attacked as it has been evident that Asians in this country are being persecuted for no reason other than being themselves. I hope in the future this does not happen again as it will surely be a scene. read more

I am so impressed with Safeway's signature cafe items! I randomly decided to try their autumn harvest butternut squash soup and was WOWED! For some reason, it reminded me of tikka marsala sauce I am sooooooo going back and buying 10 of them and freezing it for the winter :) read more

Safeway - AMAZINGGG!!!! - Grocery Near Me - Rancho Cordova, California

I've been coming to this Safeway for around 7+ years now, and even as I've moved all around Sacramento, I still migrate back to this Safeway. It feels like home. One of the reasons I come here is their consistently outstanding produce section. They always seem to stock top notch berries and fruit, which contrast highly with other Safeways around the area. I am a vegetarian so I eat a lot of fruit. They are rarely out of things I need, have a great bakery/cake area, and the same friendly employees I've seen year after year. I enjoy shopping here and look forward to continually purchasing great produce and Safeway brand products. read more

Never going back. Half the staff, including all of the checkers around me were all wearing their masks beneath their noses. I'd rather drive a little further and feel safer. Even the manager wasn't wearing his mask properly. read more

Well I tried to give this store the Benefit of the doubt, but it looks like that's not going to be the case. EVERY time I have gone to the deli, I am NEVER greeted! I finally asked if I could get a sandwhich last night and the lady yelled with her mop. "I'm boutta be off to herself & then yelled to me cleaning something helll he done soon. Last time my boss & I were in there she made her feel completely Uncomfortable & said "we don't have any chicken, we're out, what else you want"? No manners and super rude and disrespectful. I wish I could remember her name. She's a darker older woman with an extremely bad attitude. I have worked in management at grocery stores & I would definitely of wrote her ass up by now. read more

The bakery here at this Safeway is something else. It can't seem to get its act right when it comes to donuts. I used to buy a couple dozen donuts here once a week a few years back. Then they stopped having donuts available early before 6am. If they ever did, about half the time the donuts selection was poor and some of the donuts looked pretty rough. So I stopped buying from them and just went to regular donut shops where the quality & selection was better. This morning I was in there at 5:50am to get some non donut items & I poked my head into the bakery to see if by chance they had donuts & lo & behold, they did! The case was full, the donuts looked good. Woohoo! Maybe they got their donut game fixed? No such luck though. I went to get a few dozen and there were no donut boxes below the case like normal. I asked the clerk where they were and he went to look. He came back & said they were out of boxes & he brought one small plastic container that could maybe hold 4-5 donuts without squishing them. All these pretty donuts for sale & no boxes. What a shame. Back to the donut shop I go. Safeway Rancho still can't get their act together when it comes to donuts. I do like the added touch of the transient outside your front door trying to bum change from people. Gotta love Rancho. read more

Very nice store and well organized. Wonderful and helpful staff! Love this location and their gas station right next door. Worth the time and drive for sure! read more

This Safeway is OK. It has most of the products I'm looking for, it has a newly updated and expanded self-checkout area, and it has a great meat department. But along with those pluses it has several issues that I haven't seen improve in years. For one thing, and this is minor, but the place has never had enough baskets, and their employees are in no hurry to keep them stocked at the entrance. Nearly every time I've walked into the store there are no baskets and I have to walk across to the other end of the store at the self-checkout area to find one. And COVID-19 is not an excuse for this--it's been that way for years. I honestly don't know what's so hard about ordering more baskets, except I guess it doesn't take an MBA to use the corporate-brain logic that they would rather customers be forced to use a cart in hopes that customers subconsciously decide to fill up that cart with groceries instead of just leaving with the small list of products they are coming to get. No duh! Next, the self-checkout registers at this location are extremely finicky and annoying. I always bring my own burlap bag (a Raley's branded one! Sorry!). There's is no way to place the bag on the scale without having to receive the stupid warning, "Unexpected item! Please remove before proceeding." The screen has an 'I'm Using My Own Bag' button. However, when you press it, it replies with, "Please wait for assistance." (So why even have the button???) So, if you're using your own bag, there ain't no way you're not going to avoid that rigmarole and having to wait for the favor of a courtesy clerk clearing it. After you scan and bag one or two items and scan the next one it invariably says, "unexpected item in bagging area! Please remove item before proceeding," which again requires a courtesy clerk to clear it, if a courtesy clerk is around and not busy helping someone else. Trust me, in a single transaction this gets old after the second or third time, and it's one of the main reasons I avoid going to this grocery store very often. Expanding the self-checkout area unfortunately didn't include any improvements in the register automation. Finally, and I'm not quite sure why it is--the demographs of the community in which the store is located, being tired and weary of rude customers, feeling over-worked and underpaid--I really don't know why it is, but unlike most other supermarket chain places, the staff here isn't exceptionally friendly or in a hurry to provide exceptional customer service. I mean, they do their jobs; I'll give them that. But don't expect them tripping over each other to ask you if you would like additional assistance, to be called ma'am or sir, be thanked as you're walking out, etc. That level of service does happen, but only occasionally at best. And I guess it stands to reason. You at Safeway off Folsom and Zinfandel! We ain't talkin' Granite Bay or Gold River here! To their credit this location has one of the best floral departments in that part of the county. I just wish most of its items weren't so expensive, but that's most places' floral departments. read more

Yummy sushi. Great service. Fair prices. Sometimes expensive. Convenient. They also have a gas station and a pharmacy. read more

Safeway - Heart platter - Grocery Near Me - Rancho Cordova, California

I've been here before. Never had any issues grocery shopping. Today, in the floral department, a certain female employee provided the worst customer service. The employee told me to stay off the counter and stay 6 feet away which I was. I was wearing my mask properly. Her mask was covering her mouth and not her nose. She continued to tell me this and it became more of an attack. I started to notice that she was giving me an attitude when all I wanted to do was buy balloons. I tried to be as calm and nice but it seemed like since I am Asian she was treating me more harshly. I asked her to wear her mask properly but she ignored me. I dont tolerate this kind of treatment and Luckily another employee stepped up and most likely noticed that I was getting upset. read more

I hate this place. I go through the drive through and get home and no surprise my sandwich is made wrong with whatever sauce they want. I say well maybe they had a bad day. Go again no avocado when I get home but it's clearly charged on the receipt. Then they don't answer the phone . I won't ever go to that one again. They clearly don't care. read more

A pretty nice Safeway for the Rancho Cordova area. It's also located right next to a Walmart, so you can really get everything you need conveniently! This Safeway is always clean and organized. You can always find what you're looking for, and for your convenience, there is also a self check out! (Remember, no alcohol and gift cards for self check out!) Prices are always a little high, but if you have a rewards card, it might be worth your while to shop here. They also have a good selection of wines/liquors, and a delicious bakery. read more

We were on our way to our buddy's house in Rancho and needed to pick up some club soda. Found this Safeway just a few blocks down and scored what we needed. The parking lot is huge and the self checkout lines were empty. Perfect. We were able to locate the club soda in a jiffy. Didn't really look around for anything else although the store was very clean. The self checkout line didn't cause any problems and we were free to go. 4 stars. read more

What is the purpose of having a butcher at the store? The meat department is not very helpful at all. When we ask to get meat cut, there's always a darn excuse. My husband wanted Beef Ribs cut in half & was told the machines are already put away. It's 6:00 p.m.. This happened several times to us. Don't think we will go back to your store again!! read more

I got boneless short they were crap as a cutter myself i would have never put this out as a manager i would have fire who ever cut this they were cut in half with Gristlel and fat still on them standers maybe a little? read more

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If you want descent customer service this is NOT the store!!!! I always have a Long wait when Checking out, have tried the self checkout only to have issues with their machines which does not happen at other stores, and I called this morning to see if they carried a product. After finally getting someone to answer the first time, she passed me on to someone else who was supposed to help me but I was on hold nearly 15 minutes, calling back 4 times only to get the same BAD experience! read more

I never had any issue at this store before but today I dealt with a very unpleasant lady named Angelina in the floral department.

Absolutely horrible. I highly recommend going to a different store where they enjoy there job and take care of the customer. I should had looked on yelp first and I would have saw there bad reviews and went elsewhere. read more

whoever runs this joint has to do something about Susan in deli. she had a big ol' attitude at 7:30 in the damn morning for what? me and my friend were trying to get some sandwhiches for our snowboarding trip, and we always try our best to be respectful and polite of whoever is serving us. but the second we asked for sandwhiches she had this look that made it seem like it was some burden on her for asking her to do her job. and the entire time making the sandwhiches she's effortlessly throwing everything on there making it a mess like she doesnt care. on top of that, she asked me if i wanted the sandwhich hot and i said "no thank you just the bacon hot please", and she tried correcting me on their termonology with hella sas like i would know and said "so you do want it heated then. anything put in the microwave counts as a hot sandwhich so you want it hot or not". HELLA attitude bro. not cool, especially when im trying to ignore your attitude and still be respectful. to end this, i will say the only reason im not giving 1 star was because the sandwhiches were still fine, i just did not appreciate the service. read more

By far you have the worst customer service to offer I just called the phones pushing every option number for every department and got no answer for 37 minutes just to find out there was turn Union still down going on 3 days. I walked in there last week for a Western Union and was told they can't help me there's no one to work the service desk. Plenty of homeless people outside looking for work .this store is bullshit I refuse to spend a dam dollar there read more

Long story, making it SHORT. I've been shopping here for about 13 years. I live in Placer County, and we have some LOVELY Safeway options there. However, I work at Mather, so this location is very close. Their produce department is OUTSTANDING, period. It IS outstanding. They always have what I want, and I am ALWAYS greeted by my team of produce friends. Their floral department, it RULES. It is "small" in comparison, but their customer service is TOP NOTCH. If there is not someone already there, they will call someone over. Pam and Anna have taken care of me for YEARS. I make a floral purchase about once a week throughout the year. If I need something wrapped or personalized, they get it done. Lastly, the bakery. They know me, and they will pull items from the back if they have NOT been stocked for sale yet. Ok, so THIS is lastly: Charles. My MAIN MAN Charles. CC Top Class, always has my back, always a smile. He is ONE of the many reasons I shop here, and will for years to come! read more

This specific location has disappointed me many times. The front staff aren't very nice. The cashiers don't smile at you or engage in conversation unless they feel like it. Produce guys are ok from time to time. I'm not asking for them to bend over backwards but at least show some kindness and act like you like your job. I've been to other locations and the workers are very friendly and ask if you need anything and let you taste stuff in the produce section. I also had a situation where a cashier asked me if I was buying bags today and I told her I was paying with my EBT card and she got snippy saying that wasn't what I asked. I was taken aback by her irritability and told her she kinda asked rudely. She didn't like that but it's not my job to be concerned with how they are trying to process their whole bag situation. I hope management will train these people to give better customer service. read more

I was looking for airplane ready food for my early flight tomorrow, and found here, everything that I was looking for. Very convenient, fast, self-checkout. read more

Bought a big pack of lobster got home thawed it out and it was all rancid nastyyyyyn so out 35$