Elleni has the best customer service ever. She made you feel warm and welcome and ready to helpread more

Shout out to all the ladies up there running the store shout out to my two fellas that's…read moreconsistently there as well this shop is not just a gas station it's community you having a bad day come by and chat with miss goodie and it will instantly set the mood for your day it's hard to find not only a good store but great people inside of I didn't mention you by name it's just cause I haven't read all the tags yet but yall are indeed my community and I appreciate yall everyday - miss Irish dutches

Just amping this place up. Blew into DMV area on late…read moreChristmas Eve. Settled in at hotel across the street. Spent Christmas day with family in Woodbridge. On the drive back to Springfield need some essentials. Only had hundred dollar bills. Sign said that no large bills accepted. It was accepted and I thanked the cashier for his time and being here on Christmas day. On day of departure we stopped and fueled up before heading to DCA. Gas prices where cheap according to California standards. From hotel window seen a lot of active every morning.

The concrete pole barriers need to be in BRIGHT YELLOW color!!! They all stick out way too far out…read moreand not visible to drivers as the color matches the ground! NOT THE BEST SET UP THERE. It's like a booby trap!

The location is on the way to places while running errands. I would not travel just to visit this…read morelocation. The manager was out of nearly every sized lid there was. The Big Gulp is a tradition at 7-11. How do you run out of lids?

It's a 711 not as scary as others, weekends full of guys ready to work. The service is averageread more

This is the worst 7 Eleven I have ever experienced, their grill item are hard rock, tasteless &…read moregross. If you want waste your hard earned dollars then go head try this 7 Eleven. I never recommend this store, stay away

If it weren't for an incident today I would rate the store higher. Probably four or five stars. The…read morestore is well stocked with a variety of items. The staff are prompt and attentive. I usually drop by after work for snacks and drinks on the way home once or twice a week. It's fast in and out with no fuss. Tonight about 7pm I grabbed my snacks and checked out with the only cashier Muhammed Ali. The gentleman with shaved head and thick black beard. He rang up my items and asked me if I wanted a bag. I normally don't ask for one as I have a backpack but this time my bag was nearly full. I answered "Yes, please". He asked if I wanted to use my phone number for the purchase and said no. I paid and after I was waiting for my bag it didn't come. I asked and he said I didn't ask for one. I said I did need one and Mr. Ali said that he "asked you (me) twice if I wanted a bag and you (me) said no both times". At this point I was frustrated and just wanted to leave but my bag was still full so I just asked for a bag. He just stood there and complained that "Bags are not free" and "I (Mr. Ali) asked me repeatedly if I wanted a bag and I said no". I offered to pay for a bag but people started to come in the store so he packed my items and I left. Now, I work retail, I can understand that days can be frustrating, customers can be difficult, and he was alone at the register and in the store which is also not ideal. I would normally just chalk this up as a fellow retail worker on edge after a long day. But I was really annoyed by the time I got outside. I didn't care about the bag, or the 5 cents, but at the end of a long day, It was the disrespect, the disregard of my words, and Mr. Ali lying to my face about what just occurred. I went back inside and tossed the bag on the counter and told Mr. Ali that "When you asked me for a bag, I said "Yes Please". If you (Mr. Ali) are so concerned about it, keep the bag but don't lie about my words". I was hoping for some recognition that he had made a mistake and apologize, or even wordless acknowledgement. But instead he doubles down on his lies. He says that "I (Mr. Ali) asked you (me) for bags and you said you didn't want any". He then complained that "it's only 5 cents, why are you being rude about it?" which only made me more angry because not a moment before, he was complaining about the bags being 5 cents. I repeated that I did ask for bags, that he ignored me, that he lied about it, and he's lying about it again, that the 5 cents doesn't matter to me but he complained about it multiple times when he was the one that forgot to give me a bag. It's completely infuriating to deal with someone that asks what your preferences are, ignores your answers, gets angry at you when you point out that they ignored you, and then calls YOU rude when you expect accountability. I'm ashamed to say that in repeating this argument with Mr. Ali, I raised my voice. I realized that I would not be making any progress and was holding up the line so I asked to see the manager. Mr. Ali said the manager was not available so here I am. I'm not normally confrontational, but I work with customers in the same manner as Mr. Ali every day and acting like this is unthinkable to me. I some small make mistakes every day, I just acknowledge my mistakes, apologize, and fix them. I can't fathom how someone can be this rude to a customer about a bag to the point they have to lie, insult, and gaslight the customer. If I were running the store and saw my employee willing to lie, insult, and escalate arguments with customers over "only a 5 cent bag", I would wonder what he would be willing to do that for.

Normally would not write a review for a minimart, however this location is filthy. The trash on the…read moreground outside the store foretells that. I was taken back by the smell as well. The cashier was rude but was probably feeling the effects from how hot it was in there. Felt like no AC and no air circulation. Won't be returning.

this is the closet 711 to me but today might be a last straw. i've been here on an occasion where…read moreall 3 work, ALL 3 were in the back room and a customer had to knock on door to say a line is forming. also, they don't offer all they have listed and won't food fresh for you. claiming they are out.

There are A LOT of 7-11s within a 1-mile radius of this one and I assumed they were all the same…read morebut I was wrong. This one is the Gucci of 7-11s in Springfield -- it's really clean, modern, and even has cold brew on tap at their coffee station. Only downside, as with all shops in this shopping center, is that it's a pain to enter, navigate, and exit the shopping center when Chick-Fil-A is open.

Very rude staff please don't go here sold me some old and staled beef jerky and refused to give me…read moremy money back I won't go there ever again

the workers are very rude I've been living in this area for 3 years now and the older guy is racist…read moreand disrespectful. I understand not being fluent in English but customer service and respect should be learned at each job.

My wife and I love this 7-Eleven, it's our new go to 7-11. One of the reasons for that is their…read moreselection of taquitos, they have the jalapeño and cream cheese taquitos, which I thought was impossible to find in NOVA, but they have them, and they are delicious! You gotta try the jalapeño and cream cheese taquitos, if you enjoy taquitos. They also have the Jamaican beef patties which are excellent, if you've never had them before, picture an empanada with beef cooked to perfection on the inside. The parking lot is pretty big for a 7-Eleven and the customer service here is great too.