THIS IS A RANT REVIEW.
Just been into this store. Never really visit it because it's not that close to me compared to other supermarkets.
NOT happy. Just been served by the rudest cashier in history.
Let me just get something straight... I want to make it crystal clear. I'm a nice sociable person. I'll talk to anyone mind. In fact, I quite often enjoy having a bit of causal chit chat. So much so that last night , popped into Asda, got served by a lovely older women called Pam. Pam was full of life, despite her age - not sure if it's legal to employee her, nonetheless... I was telling her all about my steamer that was also a tuppa wear box, we both agreed how much of a bargain was and that it would be good with salmon. Then we joked about how the card machine wasn't contactless, and what perhaps would be the next step! Perhaps eye scanning? *insert copyright *
You can tell that I really enjoyed my experience with Pam because I have very fond memories of her. Hence why I feel it was crucial to mention all of the above.
Because I'll tell you what. I didn't get served by a lovely sociable Pam. I got served by a grumpy, grunty, gloomy cashier Graham. I'm in two minds to write to head office. I know it sounds really dramatic and I think the way animals are treated and the meat industry itself is pretty horrendous and there is much we don't know I'm sure... But I felt like a pig or a sheep on a conveyer belt ready to be slaughtered...
No welcome, no care, no acknowledgement, no human or redeeming qualities, he scanned my items as if he was having a race against time, so I was struggling to keep up and put them in my bag. NOT needed, this is not Formula meets cashier, this is a row your boat down the river pace.
I mean he already lost points when he didn't greet me but I just thought, you know what I'll give you the benefit of the doubt - he looked pretty dead to be honest, no colour to his face an all, cot death look. But when he started to throw my shopping at the end of the cashier desk I just thought your having a laugh now.
Then.. If your anything like me, I like to get rid of change. So I paid some cash and some card.. Well I purposed that idea to him. Graham looked at me as if I'd just shot his bloody grandma and her precious cat. It was obviously an issue for him. But he proceeded to do as I requested because I just gave him the cash assertively and said thank you - with a fake smile. We've all been there.
THEN. He processed my card payment, £2. Ironically... THEN asked me for my nectar card. To which I literally laughed out loud. I was like, right... Yeah aren't you supposed to ask me before? No point in scanning it for £2. I SPENT £15!!!!! That's at least 8points. I just thought, your a joker, honestly what a joker...you get one thing right about your job but you do it wrong... Ironic!
Right now I'm nearly done. FYI,.., he didn't say thanks or have a good day... PAM did! So, I was just finishing putting all my items in my bag and putting my card alway. Usually the cashier would wait right? Yeh. Too much to ask for him. He decided to do the formular one trick, let's see how many items I can throw down the cash desk at the speed of light. So this poor women after me in the queue was standing helpless and way behind her packing because I was still in the way. So I just thought, I ain't having that. So I said...
Listen now, if you'd just wait for 2mins and stop rushing then I'll be gone and this women will be able to pack accordingly. I stared him straight in the eye through gritted teeth. Like honestly I saw red!!! He actually apologised and then said have a good day when I walked off...
What a idiot. read more