Spoke about adding half a pound of coolant. He calls and say something about bush hogging my property. I grow organic food on my land so I am nervous plants harmed and tell him how important food production is for me as income Send pics Showing my Apple tree and hazelnut bush have been destroyed, but Denies it on phone. Bill is twice what we discussed with out letting clients know cost before. Insulting me on phone at least 3 times because I don't have a sense of humor about Bush hogging my livelihood. Now left with AC that will get heated by Sun light and Down to only one Hazelnut. Killed one blocked sound, heat, and was the pollinator for the pair. This was the worst experience I've ever had with maintaining my house. read more

Joey has installed 2 units for me at separate homes and has done several other repairs on my units. Everything has been great until the 2nd unit installed. Joey recommended replacing my 3 ton unit with a 5 ton unit due to the size of the space needing to be covered (~2,800 sq. ft). Based on recommendations and wonderful past service, we didn't question this decision by getting a second opinion. The unit was installed in April 2025. In July 2025, the unit froze up, and Joey didn't respond to my call or text request for help, but the issue quickly subsided. In August 2025, the unit completely froze, and I attempted to call, text, and leave voicemails for 7 days with no response. I ultimately resorted to getting another company to come out and learned that a 5 ton unit never should have been installed in place of a 3 ton unit without updating the duct work. I now have a unit that will never be able to keep up with the air flow, indicating a clear lack of competence in his profession, but wonderful expertise in upselling his customers. Joey has now not responded to my calls, texts, or Facebook messages for 3 weeks, but has been posting on his personal and business Facebook page about all the customers he's helped. I've also learned the warranty paperwork to register the new unit was never filed, as was promised. Having an 11 month old baby at home whose bedroom is upstairs and most impacted by not having AC in the middle of summer is never fun. Not getting a response from a family-run business that prides itself on customer service after spending over $20,000 with that business is beyond unacceptable. Incompetence and lack of customer service isn't what I would be seeking in my time of need for HVAC issues. read more

Joey is my neighbor. So if he treated me this way he will treat anyone this way. I had an AC that was not cooling as it should have, it used to get down to my desired temperature within 2 hours. He came and looked at it and said it was the capacitor. He charge me $185 to fix it. It worked for a day and then went back to still cooling but not reaching the temperature I wanted. He came back and said oh it's just the machine slowing down it has about a year to go, and you should replace it now because next year prices are going up. I agreed to have it replaced with a new one. I did a cash discount so it was cheaper it was the SAME size AC as the one I had which I had no problems with for years until it started not cooling . Then on the day of install, I told him I had second thoughts and wanted to wait until the unit I have dies. He said they already had my new one ready, I was getting a good price on it etc and again pushed me to buy it now bc prices were increasing the next year.he pushed me into it and agreed to follow as planned. I was also leaving town that day didn't want them at the house working after I left. But I said it had to be completed before I left town. Then he called me and said the AC was not ready. So after he pushed me into Bc it was not ready , it wasn't. He ended up finding an AC unit and replaced it but it was not done before I left so I never was able to see it completed. I told Joey I would pay him when returned from my trip. He then pushed me to pay with an additional cash discount. He's my neighbor so he wouldn't screw me right? So I paid. Then I get back from my trip and the AC has never gotten below 67 degrees. It takes HOURS to reduce a few degrees and this is supposed to be a top of the line product and the same size as the one I had before. He assured me that it would get down to the degree I wanted and I would have no problems. I paid about 9k for an AC unit that does not get below 67 degrees. the same issue I had with my previous AC. Every time I have seen Joey he always complains about money problems, and has promised to come back and look at my unit to figure out if something else is wrong. He has stood me up about 10 times he would come back and look at it. He came by once and looked in the basement and noticed a duct was crushed up but didn't fix it and I have no other explanation to why this AC unit will not go below 65 and works exactly the same way the other did. He keeps saying he will come back but always has an excuse to why he won't. Or just is a complete NO SHOW. When I complained about the AC unit not going below 67 he always has an excuse. "well most people don't want their unit to go below 67, most people keep it around 70". Which is BS, an AC unit should have no problem going below 67! To be honest I'm not even sure what I got was what I paid for, I was not here when the project was completed. Joey pushed me to buy this, never finished the project when he said he would, said this unit would work better than my last and get down to 65/64 which it doesn't. and now I have an AC Unit and am out 9K that works exactly like the last. He's also delayed coming back that I think the warranty to send this unit back has expired while I wait on him. Don't hire Joey to fix your AC unless you want to get swindled and get an AC that won't go below 67. read more

Joseph was super friendly and came out quickly after a power surge when we needed quick help. Very fair pricing and a great local business to support. read more

TL;DR--Great communication and quality of work at reasonable rates. Highly recommended! I needed to have my upstairs HVAC system replaced. I found Salmon and Sons recommended by many in a local Facebook group. I gave them a call on Saturday afternoon to leave a voicemail, expecting to get a call back on Monday. Joe called me back 5 minutes after seeing he missed my call. He came Sunday morning to take a look at my situation and provided an estimate the next day. The communication throughout the whole process was consistent and I knew exactly what to expect and when to expect it. I don't have the before pictures to show you the contrast, but it is night and day how much better my system looks and works now, both inside and out. Outstanding quality work--custom sheet metal, redundant safety switches to prevent leaks of any kind, new grills and ducts and a sweet new thermostat, everything lined to prevent condensation, ductwork and pipes secured carefully to the walls. As far as cooling goes, the air pressure is literally twice as strong as it was before, it cools down quickly, and the unit and everything around it is nice and dry. An excellent experience all around. I highly recommend Salmon and Sons for any of your HVAC needs. (If this sounds like a paid advertisement, it's not. I am legit just that pleased by my new system and the process of working with Joe and his team to get the job done.) read more

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Called Salmon and Sons for assistance with my HVAC system and the experience was phenomenal! From the first call, to Joseph coming out and explaining the issue, to him coming back (even when it was raining) and fixing my system 2 days ahead of schedule! I would recommend Joseph and his team to anyone looking for a reliable, super friendly HVAC contractor. Thanks again, Joseph! Our home is warm once again. read more

Joey Salmon and Trey did a fantastic job on replacing our heating unit. Whoever put in the old one did a TERRIBLE job! They had to completely tear out the schlock job that was in there. We called Salmon and Son HVAC after a very cold night with no heat. Joey came over the next day and told us what the problems were and said we needed a completely new system. Nothing matched with this old system and was a train wreck waiting to happen. One day later we are the PROUD OWNERS of a beautiful new system and I fully expect that our utility bills will be lower because of the great efficiency. These folks are wonderful to work with and extremely fair in their pricing. Joseph Salmon and Sons are definitely KEEPERS for us!!! : ) So happy with the job they did!!! read more

Joey was such a tremendous help in my time of need! I came home after work and my house was 88 degrees! I found him recommended in a Facebook group and called him up. He came over within the hour and worked tirelessly on my 18 year old HVAC until the issue was resolved. Joey was even willing to humor me by explaining the parts that had broke and why they broke. I learned so much! Response time and pricing were so much more than fair! He is such an asset to the Nashville community! I HIGHLY recommend Salmon and Sons HVAC! read more

After a weekend out of town, we came home to a house with no heat in February - what a way to end a vacation! My husband and I went through a few home diagnostics to pinpoint the problem before calling Salmon and Sons at 8:30pm on a Monday to try to get on their schedule for the following day. Joe, the owner, picked up the phone and after hearing our issue, he asked a few questions to better understand our unit. Then, Joe patiently and kindly talked us through a few more solutions as if he was sitting in front of the unit looking at the components himself, all the while educating us on how our furnace works. Within 20 minutes, we had heat, and Joe saved us from a night of chattering teeth! I almost cried from his kindness - I thought this kind of service was a relic of the past. We will absolutely call Salmon and Sons for all our preventative maintenance going forward, and I would recommend them in a heartbeat. read more