Our dogs love Harper's Dog House. They love playing every week with their friends and love getting…read moreto hang out in the pool when it gets hot. They play hard and nap hard. The best part is when I need to board them they do not have to be in a cage or alone.

Extremely disappointed. They try and care for too many dogs without adequate supervision. My 18…read moreweek old puppy got an eye injury that incurred a $170 vet bill and the staff claimed they did not even notice it. How that happens is beyond me, all you had to do was look at his face. I would have been far more understanding had I received a phone call about the injury instead of being surprised. My puppy had to have been like that for a long time considering the eye swelling, drainage, and pawing at it. Then, hours later, when the owner contacted my husband she tried to pin the blame on "puppies will play" and blame us for accusing her staff as being inadequate. Very defensive and non-apologetic. I would much rather trust a larger, more established business than attempt to return here.

Top rated. They are best!!! My puppy looks amazing after a spa day here! Always so caring.read more

After my first visit I would have given Canine Designs 5 stars but today, my second visit with two…read moreof my dogs today showed me a whole other side to this groomer. Told groomer my dog has a chronic right ear infection that is flaring up now. After waiting seven hours for my dogs I finally texted and was told one needed maybe another hour and was very matted today...weird since she was way worse last time and her legs were brushed out three days ago but...ok. An hour went by, Saturday about 5:00 and no word so my daughter and I got in the car to just go there. Through the window we could see our dog on the grooming table (other dog in a cage - at least three of her nails clipped to the point of bleeding) and three people working on her frantically (also odd no one waved me in and they all kept looking out the window), adult daughter and I watched one of the three be especially rough with our dog...not just for a second but maybe five non stop minutes on her sensitive/infected ear, at which point we jumped out of the car and went in. I said I'd take her now in whatever condition she was in. I was told she was brushed for about six hours, two people. That sounds cruel to me especially after watching how rough she was treated. I have reached out to the owner with no response, and wish I had been given an option to trim dog down rather than torture her all day...there for eight hours. For two dogs I was charged $325. (Charged $170 first visit and dogs' coats more matted...no call about up charge or options to groom less/cut or shave shorter.) Eight hours and aggressive brushing were both unacceptable for my pets.

Great place for grooming. They take time to get the excess hair out and my German Shepard always…read morelooks better and feels better. Love this place!!!!!

I set up my dogs to be bathed before my c section and sadly the groomer never showed up, never…read morereturned call or texts. This company really put me in a bind.

I cannot recommend this location of The Dog Spa. The manager is incredibly rude and has absolutely…read moreno regard for loyal customers. We will never return to this business. PetSmart is right next door - and they will have our business in the future.

inaccurate business hours and no way to leave a voice mail, otherwise the do a good jobread more

The dog spa remains amazing! We love taking our dog here and fully trust them with our baby. They…read moreare always so nice when we take him in and pick him up and prices are great too. They always remember him and are so sweet whenever we talk to them. Our dog looks perfect after getting groomed here, we do the shedless wash and we get his nails trimmed too. His paws always look amazing and he smells so good when we pick him up. We've been coming here since we got our dog and will continue to come back!

They don't give respect to owner requests and have very poor communication…read more The cut is uneven and awkward. For our ShiTzu we asked, at LEAST 4 times to 2 different people, that they NOT cut her bangs since we are letting them grow out. No trimming from her eyes UP. VERY clear, many times, with their confirmation. We were close to her bangs being long enough to put into a ponytail which our dog is totally fine with. Not only did they ultra cut her bangs 1/3 of the way into the BACK of her head, think nerdy buzz cut, they cut most of her top knot so it's super short and barely any pony at all. A red flag was when I was on the phone w/ Hannah, I told her we wanted a fluffy puppy cut, and her response was "What do you mean by a 'puppy cut?'." They said they would keep her fluffy and use no lower than a 4 trimmer, she is at least a 3 in most places, maybe a 2 on her body! When I dropped her off at 11:50a, they said she'd be ready by 2pm. At 2:20 I called to say I was on my way and she said she needed at least another 20 minutes. I said that is fine, just call me when she's done and I'll come in. She never called me but I went in 40 minutes later, only to find they had been done for 30+ minutes. They never said how the appointment went, how my dog did, or if she was ok for the 3 hours she was there. When I mentioned that her bangs were short after my asking they NOT be cut, she replied "I couldn't get it all into a ponytail and it was in her face so I cut it." I said it was a week within being long enough, that I asked at LEAST 4 times that it NOT be cut, she said nothing. As they kept ringing me out I mentioned it again, seeing HOW SHORT her hair is, and she finally said "sorry." So we get to grow it out again, and she's super short all over. And she does NOT look like professional ShiTzu cut. I had heard SUCH good things about this place and I really thought with my asking so many people so many times that it would be close to what we were asking. SO WRONG. I will say that the positives are my dog seems fine, she has no scratches or burns, and she doesn't look HORRID, but she doesn't look good either. Take a look at the other hidden reviews...the most recent ones are not positive.

Tressa and the other Ladies are sooo awesome!!! They totally take care of our Littles and make them…read morelook so cute :) I would highly recommend this business for alll your pets.

These are true animal lovers! I drive from Creve Coeur to Pet Clips. They are devoted to their…read morework. They are the only ones I trust to care for my guys, Max & Milo!

OUTSTANDING! Jill, the proprietor of The Grooming Girl,…read moreknows how to run a business. She was super sweet and loving with my baby. Louie my black Labrador was immediately smitten! She trimmed his nails and he was ACTUALLY relaxed! I am sooooo happy that I found someone local who will come to your home on dimes notice. Louie did not want Jill to leave and neither did I ! Give her a call. Top tier!

I have had Jess take care of 3 dogs. all have had no qualms about going in and love the play…read moretime..I have had my new cocker spaniel - Gus there 2 times -he loves it and looks great!

Laura is an expert groomer She has been grooming my dog for…read more3 years However Jess the owner has been rude to me one too many times Very poor customer service from Jess Will not be back Do not recommend