Horrible service!
We came there because we bought a Voucher booklet (Gutscheinbuch). We came at 18pm, it was totally empty. Normally we wouldn't sit in an empty restaurant, because we go to restaurants for atmosphere, not just for food, but because we traveled far to get there, we sat at a table. We showed our Voucher booklet and the waiter rolled his eyes, saying something like, "not another one". Then came another older waiter, who told us that the publisher of the book made a mistake of writing that we get two meals for the price of one. This is actually a standard, so it was not publisher's mistake. Anyway, the old waiter said we could have one main dish free only if we ordered two full menus, which we didn't want to. So, we told him it was not fair, because we already spend time coming there, gas and parking money, but he didn't care. We don't like to be pressured into what we need to order for the voucher to be valid, and expected them to honor what was written on the voucher. If the deal worked for all the other restaurants who offered vouchers, then it should also for them, and any errors they should settle with the booklet publisher and not with customers. It seems they just used free publicity this booklet offered to get customer through the door, and then just blamed it on others just to escape keeping their end of the bargain. We left without eating there since the guy was extremely rude and wouldn't honor what the voucher was for. read more
