Lost my debit card, called customer service and they told me to have my wife go to the bank and she…read moreis on the account. All they did was to give my wife grief. I am a trick driver and I am not getting in until Saturday. The end result, I pulled all my money out and closed account. Worst bank ever​

We deposited our check today of $630 during lunch. APPARENTLY the teller messed up and deposited a…read moreNEGATIVE $630, which royally screwed our balance, putting us into the negative. THEN instead of reversing the transaction, or cancelling the transaction just added $630 to the NEGATIVE BALANCE. We didn't find this out until we were at Walmart trying to check out at 830 at night (trying to buy groceries and dog food as we were out of dog food for 2 of our dogs) and our card kept getting declined. We went to the ATM to try and pull money out (as we KNEW we had way more than enough to buy $62 worth of groceries and dog food). And on top of that, Bank OZK doesn't have a 24/7 customer service call number, so now we have wait until the morning to go to a completely different branch bc this one is closed on Saturday's to have this rectified. THIS IS COMPLETELY UNACCEPTABLE. I get that mistakes happen. BUT FIX IT THE CORRECT WAY. AND JUST TELL US. Tell us you made a mistake and that you need a few minutes to fix it. I wish I knew the tellers name. But we are beyond pissed off right now. I seriously hope when we go into a branch tomorrow they are able to rectify this situation.

The staff is friendly and kind. They are willing to hold your hand and help in any way that is…read moreneeded by the family. When my son died they let me sit alone with him and even stayed after closing without ever making me feel like I needed to leave. Everything was handled gently and with kindness and patience. They go above and beyond their duties to help in any way necessary.

Caring and giving women that will devote to the cats at any given time. Wonderful choice of kittens…read moreas well unfortunately no dogs for dog lovers. They also have a vast selection of clothes.

A good place to spend with cats also, you are aloud to adopt a cat to spend your life with …read more Amazing support form the workers . 10/10 would love to go there again