I stayed here with my wife in a private room on the upper floors. Room was clean and quiet but very…read morecramped. It seems the graybeards stay on the upper floors and might be the ones subsidizing the lower rates for others, which I'm fine with. Lobby doors kept locked at night except for those with cards, so there is security in place. Would stay here again, within walking distance of everything downtown.

Nice and clean hostel. The stuff is helpful and friendly. I stayed in a 6 bed mixted dorm and paid…read more26 dollars a night. Free wifi big patio and a very big kitchen a lot of events, like bbqing in the yard big tv room I definitely can recommend it!

Spent the night there, rooms were spacious, clean and well set up. The breakfast was great. We got…read morea call from the front desk about 30 minutes after we checked in, to see how our room was. First time that has ever happened. Staff were extremely friendly and professional. Highly recommend this place and would stay there again.

We stayed here for weekend while in Kelowna and the place was very nice. Staff are friendly and…read morewearing face coverings and the whole place smells very nice and clean. They have a small pool with water slide and a hot tub. The free breakfast is being served as "to go" with your choice of sandwich or muffin. Our suite has a king bed at the 4th floor, very comfortable but no view from the window. The price is reasonable.

Stayed here for two nights. This was a good hotel with a great bed, pool, underground parking, and…read morethe room was very clean. Looked like it's a relatively new hotel. The bathroom was a generous size. Appreciated that the shower had sliding doors instead of a curtain. Large mirrors in the bathroom and the main room were nice. Chair at the desk was comfortable as was the oversized chair. Blackout curtain worked very well. Sometimes light will still seep in through a crack, and one could tell when the dawn had arrived, but it still kept it subdued enough to not be surprising. Appreciated the hooks in the room to hold bags - haven't seen that in any other hotel room before. I didn't hear one other person except some noisy kids going down the hallway and when an occasional door would close hard so pretty quiet. I'm a light sleeper and wasn't woken up by anything either night. Welcome note with a can of trail mix was on the desk when I entered the room. For hygiene reasons, would be better to have a sealed, new package vs. a handful sitting in a tin. Room service is available from the hotel next door. When you order, they will bring it to the front desk and then you pick it up from there. The pizza with sausage, apples and arugula wasn't good; crust was bland and flat and the combo of ingredients didn't work. Thai lettuce chicken wraps were basically lettuce, chicken chunks, a sauce and tortilla strips, not the traditional recipe but tasted ok. Carrot cake was good. Had to-go bags for breakfast that had an apple, bottle of water, plain bagel, pb and jelly. No utensils included. Hot breakfast included but didn't have that. The internet was spotty to the point that their bank lines couldn't take a credit card for 20 minutes. Had to call the credit card company because the card kept giving a decline message and they shared there was no input of any transactions at all, verified by the hotel manager who said nothing was showing up on his end either. The card company said it was probably the internet or bank line and sure enough, that was the issue. Saw other people going through the same trying to check-in. When I was working on my laptop, got a disconnect notice a few times. Then I saw that the hotel has a disclaimer that the free internet service is good only for checking emails or surfing the web and there was an additional charge if you wanted the real internet speeds.

Still a fairly new hotel and definitely gorgeous!! Our flight got delayed and we were in town an…read moreextra 3 days, so the airline had to put us up in a hotel. When checking in, we realized the airline only booked us one room for 3 adults. The front desk supervisor at the time told us to just get settled in first and they had a two bed room set up for us. They called the airline to ask if they'd cover another room. Unfortunately, lynx did not. They are the worst airline... But moving on! We loved our stay. From the moment of check in, service was amazing and very friendly. As a proud Hilton ex guest services agent, I was really impressed with the staff here. And the room was gorgeous!!!!!! Online photos are absolutely accurate and everything was really clean. Heavenly beds indeed. My one single complaint would be the AC. It's really loud at night and didn't seem to adjust the temperature much. It got really cold at night even when we tried to turn the AC down. Luckily, we could easily request an extra blanket. This is a problem I notice most hotels have, so I'm wondering if it's just a larger building problem. Still, worth looking into. I really enjoyed the complimentary breakfast, which is open 7-10 am. They have so many food options and the cutest toast and waffle stations! And despite the crowds of people, the staff were so diligent, it was always super clean. Can I please shout out Alice, one of the breakfast supervisors? Alice was so nice. She cleans up the tables for the guests and is always smiling and cheerful. She actually helped me at the waffle station because I couldn't figure out how to turn the iron, haha!! The breakfast team are just so friendly and cheerful. I saw the manager came out to help bus the tables too. I love seeing management coming out to get their hands dirty and help the team. Leading by example is so important in this industry. It sets a tone for the team that reports to you. All in all, I loved our stay. I wouldn't hesitate to stay here again if I ever needed to. It's definitely an airport hotel, so 15 minutes from downtown Kelowna, but worth the drive.

I went there today for a quick cup of tea and a snack. Myself and two other people stood at the…read moreentrance of the restaurant and it took over 5 minutes to have someone address us. I was asked where I wanted to sit. I said that I would prefer outside. She came back a few minutes later and said there was a table available but she would have to clean it first. I said that was fine. I saw her doing other things but I waited 10 minutes before I was sat, even though I saw her doing other tasks. After I was seated, it took over 5 minutes before the server brought me water and to ask me what I wanted (no greeting no pleasantries). I ordered Earl Grey tea and a yogurt parfait. It took almost 15 minutes before it came. The food and tea were good. But the server didn't check to see if I was enjoying the food. The server came back and blandly asked me if there was anything else i wanted. I said, "Just the bill." I waited and waited and then finally stood up and walked towards the entrance, hoping to pay so I could leave as I had been there for almost an hour. I saw another server and asked her if I could please get my bill as I pointed to the table where I had been sitting. It was then that my server came up to me and asked if I needed anything else. With a bemused look I said, "Yes! The thing I asked for already; the bill". She said nothing and got me the bill. I paid while the other server was still standing there and said, "I'm sorry. We are very busy today, which was ironic as I could see at least 6 or 7 tables with no one sitting at them.

Beer was cold and tasty. Glass was frosty! Served quick. The bar was very nice. The event was a…read moresmash too

To be totally fair, we had never heard of the Royal Anne prior to having the need to spend a couple…read moreof nights in downtown Kelowna. The lovely K's usual haunts had not a room available, enter a hidden gem in the downtown of Kelowna. Please don't tell anyone but your closest friends. The area is filled with restaurants, pubs, coffee houses and is a couple minutes walk to the lakefront. The hotel itself has a colourful history and great B&W photo's throughout the hotels public spaces to fill you in. They did a wonderful job of allowing us to kinda check in early and then called us when our room was ready. The rooms were nicely appointed in our double Queen with a good amount of room. The bathroom is a little snug, given the door brushes the front of the toilet. The bathroom is a one person at a time deal unless you're fine with close proximity bathroom habits. The bed was comfy, which is always a big thing for us. The breakfast covers all the bases, and although not memorable, offers a good variety to satisfy most seekers of the most important meal of the day. Location, comfort, nostalgia, parking, walk ability and you have us interested. Add great staff and you have a gem overlooked. Don't tell anyone though please.

I highly recommend this place for a stay in downtown Kelowna. It is centrally located for many…read moreactivities: easy to get to West Kelowna with a car to head south for wineries, two minutes from the waterfront and one of the most beautiful walks, and so many delicious restaurants right out front on Bernard. As for the hotel itself, it was clean, our room was spacious, and we never waited for an elevator. Regarding staff, I forgot clothes in a drawer in the room. Sierra was more than accomodating by holding the lost items in their lost&found and doing the extra work to parcel them up and send them to me. That should tell you all you need to know about the good people running the hotel.

Stayed at the Accent Inns (Kelowna) for a few days while we visited friends and enjoyed the nearby…read morewineries. I purposely chose a room with a Kitchenette, because my husband and I like the option of cooking light meals if we don't feel like going out. Hotel is located on the main strip and is a conveniently close to a nearby strip mall with a grocery store, which is where we went to buy some light groceries. (There are also a number of restaurants, including the Ricky's steps from the main door, Starbucks, and a take-out pizza place). There is plenty of free parking included, and front desk and cleaning staff were all very friendly in their interactions. I liked the suite that we stayed in: clean and comfortable with a strong working Air Conditioner and extra pillows and blankets included (because I always find it a hit or miss with the warmth of hotel blankets) and a full bathroom with your basic toiletries. The rooms were great at noise cancellations which was a blessing since there was some light construction nearby on the days we stayed at the Inn. The Kitchenette had one of everything we could think of: one set of mugs, cups, small plates, dinner plates, cutlery set and cooking utensils and small appliances plus a two burner stove. At times when we were making dinner we wished there could have been two of certain items (i.e. two cutting boards or another set of cutting knives), but we were able to make do. Check-in and out was a breeze with everything clearly explained, and I thought we got good value on our stay. If my husband and I visit another city with an Accent Inn, I will definitely consider staying there as well.

Our stay at the Accent Inn was fine. No frills, just a place to sleep. Front desk check in was…read morequick and the 2 ladies working were friendly. Joked around a bit with them. We stayed on the second floor and can hear the neighbors above us walking around at 9am as well as motorcycles starting up in the morning. So keep that in mind for the light sleepers. Free breakfast the next morning was as simple as you can get. Cold boiled eggs, yogurt, oatmeal, cereal, muffin, cinnamon bun, toast and pancakes. Easy access to our cars since we parked right in front of our door.

Excellent brand new hotel with beautiful decoration and friendly staff at any place. At reception :…read moreManmeet and Mickey were so helpful to us. Rooms are spacious , clean, and very quiet at any time . No matter the COVID current situation they follow all the protocol of sanitation and still offering a nice breakfast . At the restaurant the staff was so friendly and professional as well . We also enjoyed the swimming pool and jacuzzi. Highly recommend this nice hotel

The shower literally broke on me and cut up my hand. The neighbours were incredibly loud through…read morethe thin walls and it disrupted my sleep. My night was not refunded. Instead, I was supposedly given enough points to get a free night, however now that I try to actually use them I find the points are only worth $15!

There were holes in the walls, lights, and paint sprayed across the counter. Looks like a very old…read morebeat up hotel that they are trying to fix up. Hot tub was closed all week and pool for a time too. Floors were dirty and there are unhoused people all around the building. Drug items in bushes around the building and would not feel safe going out at night. Staff were friendly though and there was included coffee.

Unfortunately, our room was super dirty:( garbage left, not vacuumed so lots of crumbs all over the…read moreroom. Someone's old brush and left over tampons in the bathroom!! I think the worst thing was that the breakfast lady yelled at me! Maybe she was having a bad morning but I asked if we could look at why the batter wasn't coming out of the waffle machine..:she was scary!! There were about 50 soccer boys all waiting for waffles and the batter was stuck...anyways it was a weird trip. The dirtiness and yelling