Warranty without deception - they re-diagnosed the problem with the service manager…read more Honesty above profit - they apologized for the mistake and provided a detailed report on the real condition of the car Real BMW specialists - after the incident, they sent my technician for additional training An unexpected bonus: I was offered free maintenance and a branded service package for a year as an apology. Now this is the only place where I service my BMW!

GARBAGE. Took my WRX here for a quick oil change (typically only have it serviced by Subaru or…read moretechs familiar with this car) only to find out 3 months later they put the wrong oil filter in. Found out because the next service was done by Subaru who found the filter. Verified by the part number, and yes I saw it myself. Not sure how these guys are trusted with all the high end cars here in great neck. For all my car guys out there, BEWARE.

The most trustworthy auto repair shop in Great Neck! They know what they are doing, will be the…read morebest value and stand by their work! Fernando has been awarded and recognized by the town and North Hempstead for his contributions and for his over 30 years serving Great Neck.

I just bought a car in New Jersey and needed it inspected in New York. Instead of going to a…read morePorsche dealer, none of which was local, based on Yelp reviews and others I had read online, I thought I'd give Great Neck Auto-Tech a try. Long story short: Couldn't have been nicer, quicker, more efficient. I don't know them from Adam, never went there before and, frankly, this was the only thing I had them do. My car is new so its under warranty from the manufacturer, but based on my experience I wouldn't hesitate to try them for things like wheel/tire swaps, extra oil changes, etc. I just wanted to add to the positive reviews and tell people if they're looking for an independent shop to give this business a try.

As many of us, I know little about my cars beyond driving them. So when there is an issue, skill,…read moretrust and reasonable cost is paramount. Val, John, Auto tech exceeds in all phases. 75,000 miles on my Subaru, 35,000 on my Rav 4. Thank you Auto Tech.

My 2015 Honda SUV add was making a rattling noise in the front of the car. I brought my car to 2…read moreplaces that misdiagnosed the problem and added other stuff that I didn't need at the time. Then Nihaal was recommended by a friend of ours. They drove the car and immediately diagnosed the problem and fixed it. The owner Sam and his crew were very friendly and helpful and did a great job at a very reasonable price. This will be my go-to place from now on. I highly recommend them.

Sam and his crew here are fantastic. They juggle such a heavy flow with courtesy and a level of…read morethoroughness that's difficult to find in shops these days. I've been bringing a daily driver and an older a '72 here for a good 5 years now and they've been able to help me each time without any issues or concerns. Their prices are very fair and work is done without delays. Great crew and happy they're in the area for keeping my cars running.

Frank is the most honest mechanic one can find. That's on top of the endless knowledge he has. He…read morewill always give you every option available, even if it means less business for him (and more money in your pocket). I have never met a mechanic that actively tries to save you money. His work is second to none, and he is very affordable. He really takes his time with you and your car. I have a truck that had its fair share of problems, and frank pin pointed every issue and it is in excellent condition now.

Wouldn't trust my car with anybody else! Since I have a business in town I meet a lot of people who…read moretrust my suggestions. I've sent so many people to Great Neck Auto and thankfully they all have had only had good things to say. I don't know what I would do without Great Neck Auto and they're ethical business practices. My car, safety and my reputation would be at stake. Thanks guys.

Came here at the last minute for an AC issue after the dealership tried to charge me an arm and…read moreleg. These guys gave my car the proper diagnosis and fixed it at a fraction of the cost and time. It's hard to know who to trust when it comes to fixing your cars, but these guys were as honest as it gets

vik and his team are absolutely the best in the business. Excellent work and service!read more

I used them to install a Catalytic Converter shield on my Toyota Prius. Just lovely, reputable…read morepeople. Very happy

I just had my SUV body repair due to a recent collision. Matt was very helpful to get evrything…read moredone promptly. The service provided was excellent and exceed my expectation. They are honest and transparent and the repair charge is reasonable even though it was paid by insurance company. Highly recommend this repair shop to anyone.

Worst of the worst. They give an attitude for putting gas in your car. Every time I go there they…read moremake you feel extremely unwanted for no reason.

Cashier doesn't even speak English. Makes you feel like your business is unwanted. When I came he…read morewas sitting behind the building I thought it was closed place is very shady. I just like it because it is the only spot in Great Neck that I know of that is open 24/7.

Super expensive for no reason I was waiting to my food 30 minutes when all my friends already got…read moretheirs and finished it, what they had to say thank you for your patience never will go back!

He told me I should replace the one shown in the picture. I said, "Okay then, I'll buy the parts,…read morefix them, and then come back and get my car aligned." He told me, "I'll get you an alignment and your car will be fine." Honestly, I have no experience. I believed him and charged $99 for the alignment. When I got home, I noticed my car was pulling to the left. They didn't fix it. He took me into custody. This is the last time I'll go to him. I don't recommend him. He's a rip-off, unfortunately. In short, he took my money, wasted my time, and the car kept having the same problem: pulling to the left. His work and behavior are very, very bad.

I had to have a new bumper. They ordered the bumper, painted it and then I brought it in to be…read moreinstalled. No problem, no hassle, perfect all around. The staff was very nice and the communication was excellent.

They're the best on the North Shore ! I've dealt w/Richie several times and he's a true gentleman &…read morefair w/pricing !! The ladies in the Office (Ann & Diane) are very quite helpful and nice which is a plus as well . I highly recommend anyone needing body work to go to Norman's and speak to Richie!