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    Sam's Club

    2.4 (18 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

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    Burgduff Discount Tire and Wheel

    Burgduff Discount Tire and Wheel

    4.5
    (2 reviews)

    I have a sense of empathy when reviewing service establishments such as auto repair shops. I don't…read morebelieve anyone makes appointments at these places with sense of joy or enthusiasm. (If you do, you're a rare bird, and an odd one. Cherish that) I had requested quotes from six area automotive businesses before settling on Burgduff's because it had the best replacement pricing of all of them for a full tire replacement. The man on the phone quoted me both a price for the most economical tires and another brand that may have longer road warranty. They also let me know that, if I wanted to move forward with an additional service I needed, they wouldn't charge me extra labor. (AWESOME). When I brought my van in the next day, the shop looked it over, and informed that I had requested the wrong tire size. This was completely not at the fault of the business; this was all me. That being said, the shop told me not to worry. They would get a same-day order in and still have my vehicle to me that day as promised. (Again - it was 100% my fault this happened, but THEY took the initiative to fix the issue...kudos!) The replacement tires were in by 1:00pm and he got them on and done by 2:00pm. The tires ended up costing more because I needed a larger size but the shop did reassure me that - if I was quoting everyone at the size I emailed - they all were probably going to be higher. He gave me the best price possible (which was still quite fair) and made sure they were of the same quality as the ones I was quoted. Excellent customer service. I HIGHLY recommend this business for your tire replacements. I had used them in the past to get a cheap used tire for a car, but this was my first time get a full set of brand new tires. The service was fantastic. The shop keeper was honest and confident in his work. He also was willing to rush a quick turnaround for a mistake I had made; which is above and beyond in my opinion! The only reason this place is given 4-stars is because the shop itself is kind of a mess and hard to maneuver both inside and out. Additionally, they don't have all the tires available 'in-shop' but - as we can tell - they try to move quickly when a customer needs a size they do not carry.

    I was driving home from Des Moines and my tire pressure light came on, on my dashboard. When I…read moretried to inflate my tire, there was a problem with the stem. The tire wasn't taking air. I literally googled the closest tire place and drove straight there, hoping that we'd make it before I lost all tire pressure. I was in tears, somewhere I have no clue about where to go for tire help and no idea what I even needed, aside from needing to get home, plus I had my five year old with me. Unpleasant all around and this random tire place looked terrifying. But I was wrong. Cody, the owner was kind and reassuring. My tire ended up having a bulge and needed to be replaced. He ended up finding me a used tire, snuck me in during a very busy day for him and I was back on the road in an hour for about $60. Did not get murdered. Seriously, I couldn't be more thankful and impressed.

    Ron's Auto Repair Center

    Ron's Auto Repair Center

    3.4
    (35 reviews)

    Summary at the end…read more Went to Ron's to drop my truck off for an alignment and to take the strut spacers off. Ron's told my husband they would have to charge for an inspection (don't remember getting a price), the alignment was going to be about $100, and we didn't get a price on taking the strut spacers off. We get a call later in the day saying the alignment is done and it's as aligned as it's going to get and it's going to be $170 for the alignment and that they didn't take the spacers off because it was going to be $1000 to remove the spacers. To better assist customers, they should have called us before doing the alignment if they knew or even had a hunch they wouldn't be taking the spacers off. We were told they were going to charge us 170$ plus $140 for inspection. On top of that, we have to get a new alignment after getting our spacers off since you're supposed to take spacers off first. In hindsight, we should have read yelp reviews instead of Google reviews because there were reviews of people with similar experiences. So we took my truck to Trickles and they quoted us about 600 for the strut spacers and the new alignment. We went back to Ron's and told them our situation hoping they would be understanding and they said they'll only charge us for the inspection so they charged us $147. We were also informed at the checkout process that they weren't familiar with spacers/lift kits on ford trucks, which is fine, but I just wish we would have known that before dropping our keys off with them. I'm just very disappointed in the lack of communication because we didn't need the work they did if they weren't going to take the strut spacers off. I wish we were told before they proceeded with the repairs. Summary: They should have called us after the inspection and told us the combined cost of the strut spacer removal AND the alignment. Instead they did just the alignment even though we'll have to get another one after strut spacers are removed. I give it three stars because I appreciate not having to pay for the alignment but I did not have a good time, definitely didn't want to pay $147 just to have to take my truck somewhere else. The alignment and inspection is reasonably priced if you're not getting it for no reason.

    My car broke down while I was traveling through Ames on 35 on a Sunday. Ron's not only was able to…read morework on the car first Monday morning but gave me a fair price especially considering the quick appointment and work done. I highly recommend Ron's!

    Wilson Toyota

    Wilson Toyota

    2.6
    (58 reviews)

    There are twentieth century car dealers, twenty-first century car dealers, and then there is Wilson…read moreToyota. At Wilson Toyota, there's Brad Baker. What am I trying to say? Okay, the buyer wants a car at a fair price and the dealer wants to make a fair profit; these goals are mostly consistent so it should be possible for everyone to come out a winner. Right? Only sometimes. The problem with the twentieth century dealers, and there are plenty of them still in business, is that they want you to pay as much as possible; that makes you want to get them back by getting the car at a price that gives them the absolute minimum profit. But the dealers are professionals and they will almost always make a deal that's good for them regardless if it's good for you. This creates an adversarial relationship and you can hardly feel that you may have been had by the salesperson after the deal is done. I always hated buying a car when these dealers were the only choice. The twenty-first century dealer understands that the final deal needs to be good for everybody because they want us to feel good enough to see them again in the future. Big improvement. This is how Wilson Toyota does business and more often than not, they set the bar pretty high for their competition. Brad Baker of Wilson Toyota is among the best of the best automobile salespersons. He listens very effectively to what your needs are and takes time to get to know you so he can help you clarify those needs. He clearly explains all your options and what the different models can do. Maybe more importantly, he makes certain that you understand what a particular car cannot do. I've worked with Brad twice now and noticed that his approach allows him to improve his ability to help you every time you visit. My deal is I'm an older guy and I have some problems twisting and turning to see what's happening all around me. I compensate by trying to be extra careful all the time and I back into parking spaces and garages as visibility of my surroundings is better even though it takes a little longer to get the job done. When I purchased a 2018 RAV4, I was so impressed with the safety features that I also purchased a 125,000-mile extended warranty. Past experiences were that the lowest cost of car ownership meant keeping a good one until it was pretty worn out; however, the safety technology of 2018 may have been good at the time, but the current safety technology is significantly better. Brad Baker helped me select the safest 2020 RAV4 options, arranged for a fair trade in, and even showed me how to get a refund on the unused portion of my extended warranty. Our professional relationship was never adversarial; indeed, I'd say we have become friends. Ten years ago, I'd expected buying a new car to be more stress than fun. Brad Baker and Wilson Toyota completely changed my expectations. I recommend doing business with these folks with no reservations whatsoever!

    Drove to wilson to get an appraisel on my current vehicle, so I could do a trade in on a new…read moreChrysler Sienna (which has not been built). Got the numbers on a Saturday. plan was for me Monday to get In touch and get a pre-approval from my bank before going forward (which there was no problem with). Before I could even call and notify them, I was contacted by the sales lady telling me that they had sold the van (which I was told that they would keep on hold for me until I called at a certain time). The sales lady goes to tell me she would keep looking for me and I could get another vehicle that. I didn't ask for or was Interested In. she continued to try and push me to something that I was not interested in and that she would keep looking.

    Sam's Club - wholesale_stores - Updated July 2026

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