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    Samuel E Book, MD

    5.0 (1 review)

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    7 months ago

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    Murphy Dermatology Group

    Murphy Dermatology Group

    2.6(9 reviews)
    1.6 mi

    I had a 3:00 appointment, I was told to be early since I am a new patient. I sat there and waited…read moreto be called into see the physician's assistant, and everyone that came in after me was called in before me. I finally was call in and was prescribed a expensive medication. I have been using this medication for a while and it doesn't work. I called to get something else and I am told someone will get back to you. I never heard from anybody. Ignoring someone show what kind of office this is. I wouldn't waste my time going back here again.

    So let me get this straight... You are dermatologists. A dermatologist cares for skin conditions,…read moreusually most types and many issues. I would think, one of the simplest of conditions would be a skin rash. A person who has a skin rash, especially one that is spreading down both arms, legs, torso, webbing of fingers and toes, and now has itching near eyes, (but no noticeable rash there), would need to be seen rather QUICKLY. Likely poison ivy or something similar because said person was working in a garden two days prior. However, this person is not a doctor and cannot self diagnose, SHOULD not self diagnose. This person is itching like crazy and actually in quite a bit of pain in the crook of the elbow. The spreading is of concern. Using over-the-counter relief items is not helping to cure, only provide very minor temporary relief. This person definitely needs medical attention to properly diagnose, stop the spread and ease the discomfort. As an existing patient, when calling your office only to be told the next available appointment is ***11 days*** later... Is absolutely unacceptable. Then to be told that your office does not take "emergency" patients, or slip in patients in need, is ridiculous. I offered to come in and sit and wait between patients. I don't care if I had to wait. Again you don't "double book" patients. If a dermatologist does not address rashes, unusual skin conditions that pop up, and things of that nature... What exactly do they do for patients in need? Send them to the ER? For what? A rash? What type of expense are you willing to force your existing patients to endure because you can't handle the necessary patient care in order to be an effective dermatology practice? Certainly not one that your patients can count on in their time of need. To be told you don't accept patients without an appointment in a last-minute need, and to force your patient to wait 11 days to address a rash... Is absolutely ridiculous and unheard of as a dermatology office. If anyone is looking for a new Dermatologist, I highly recommend you go elsewhere if you were hoping to find someone you can depend on. Looking for someone you DON'T need to see in a pinch? Then whatever. However, do not think of joining this practice should you ever think you or your family may need to see a dermatologist in any capacity other than one that doesn't need advanced planning. So disappointed, shocked, actually, that would be their policy. Shame on you.

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    Samuel E Book, MD - dermatology - Updated May 2026

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