Agents are very knowledgable about properties in the area. I was very pleased with their service…read more I talked to Bill Coote. I would definately recommend him if you are looking for real estate in the area.

We used Ashley to purchase our home and he was great to work with. He made everything very easy…read more Highly recommend.

I strongly recommend Melissa for any real estate transaction. She is very professional, responsive,…read morefriendly and goes above and beyond to assist her clients. She did an excellent job with the sale of my house and I would absolutely work with her again in the future.

Melissa is THE BEST Realtor I have ever had the pleasure of working with. She was very responsive…read moreto all of our texts, emails, and calls. She became a part of our family in the process. First, she's by far the most responsive, professional, and customer service oriented Realtor we've ever met. After growing frustated while "dealing" with one of the worst real estate agents in North Carolina, we decided to move our search to South Carolina. We found her after searching for South Carolina Realtors. I called her on June 7th at 2:08pm. She didn't answer but called back 20 minutes later. We told her that we were in Maryland and interested in home in Florence. She called back at 5:42pm on Zoom from inside the home we were looking at. She [virtually] walked us through the house, set us up in the Collaboration Center, and maintained communication with us on an almost daily basis. On Friday, June 11th, my boyfriend and I packed up our chocolate lab, 3 days worth of clothes and hit the road. We were going to explore the neighborhoods of some of our favorite homes on the Realtor app. On the way down, we got a notification about a home on the market for 12 minutes. We hearted it and plotted our route for Saturday morning. On Saturday, June 12th, we drove to two homes that were "meh". At our third spot (our dream home), we called Melissa and asked if she could arrange for us to see since we were in the area. She called us back and said "the listing Realtor needs 2 hours". We agreed but continued driving around Florence. You know, to get to know our new hometown. We saw the whole home! All of it! We were there for over an hour, talking and learning about the home buying process. We finally made our to her office after leaving the home and decided to put in an offer. We showed up pre-approval letter in hand. Everything was fairly painless and easy... up to that point. She'd recommended home insurance agents who wasn't trying to mutilated our pockets. By June 22nd, we'd completed the inspection. Melissa suggested that we address all the things on the report with the buyers and let them choose what they wanted to fix. It made sense so we did it. By July 13th, Melissa had sent us all the addendums for signing (which we returned almost immediately), the sellers had agreed to make certain repairs, the appraisal was done, and we were ready for our July 16th closing... or so we thought. Our lender was absolutely HORRIBLE at getting us to closing. We didn't make the July 16th closing because we are "two unmarried vets" and the bank never processed a loan like that. Melissa was right there communicating with the lender, asking for status updates, and doing all she could from the "Realtor side". She communicated with the contractor doing the repairs on the home. She reached out to her termite people to ensure an accurate and clear CL-100 (termite) report was completed. We communicated every single day via email, text, and phone calls. Even if there was no update, she messaged us to see how we were doing. Mind you. Throughout the entire process she was doing her job as a Realtor, the listing agent's job (she was completely oblivious to the home selling process), and she was our referee in the lending ring. She called, texted, and emailed our lender for updates and asking for ways she could help. For almost 3 weeks, she offered solutions for problems that the lender had, she asked if there was anything she could do, and kept us informed every step of the way. I'm almost certain that these are not things in her duty description but she went above and beyond for us. Fast forward to August 5th. We were finally able to close while we were on vacation. Not without my amazing boyfriend's persistence and determination. Major props to Angel! Woo hoo! After closing, she was still contacting us about repairs that still needed to be completed, answering any questions that we had, and helping acclimated to "Flo-town". Melissa was a completely ethical professional. She kept her composure even after I dropped a few "f-bombs" over our lenders incompetence. She spoke factually. She never gave us false promises, even after the seller threatened to pull out of the deal. I've recommended her to two friends looking to purchase homes in South Carolina. I'd recommend her to the person standing in front of me at Marshalls. Shoot! I'd recommend her to another realtor. She is that calm spirit that keeps you grounded during the entire process. She came to the house after closing to bring us a number of housewarming gifts and to see how we were loving the South. We fell in love witb Florence because of her. I'm so happy to have her in my life. Thanks, Melissa!

Feb 15, 2020 We started the process for building new home with them in Sandstone Community…read more Florence, SC. We were promised to be in our home by Aug 21, 2020 as our condo lease was up on Sept 4. Their agent directly controls the construction progress. She is the main contact as won't even allow you to have builders number. We initially put a $100/day penalty if deadline was not met. Seller took it out and would not sign it in that form and I now know why. They are constantly missing closing dates, as we were previously warned by other buyers. We are now 2 weeks past deadline and finally did walk through last Saturday. Home looks good other then couple minor things. We had to beg our landlords to allow us to stay an additional 2 weeks or would have been homeless due to this delay. We were charged $840 for the extension. I contacted Leatherman owner, Jean, about the issues. She continually made every excuse from construction cost to covid-19. Fact is that construction on other homes in our development never stopped. They were being built although not even sold leaving homes that were already sold to sit. They then would scramble trying to meet the deadlines the week before closing. Poorly managed. I filed complaint with BBB requesting Jean cover our rent since missed our deadline. She refused and made an excuse full response. If the penalty had been in there, they would owe me $2000 so don't think $840 is unreasonable for their mistake. They don't care about their customers, it's all about the money not doing the right thing. Her husband is in politics so she has that screw the public attitude. After i spoke with her on the phone, I knew she was not a reputable owner. I strongly urge you to find another company to deal with as are many others that truly care about their clients.

I highly recommend Realtor Wanda Wyllie. She is an excellent realtor and really cares about her…read morecustomers. I used to her buy and sell my home and will use her again when it comes time to sell this one.

I will be honest, buying a house can a long and worrying process, JerJuan made it as easy as…read morepossible!!! Any time I had a question (which was a lot) he had an answer for me, even if he didn't know he would find out and back with quickly. With me being a busy and forgetful person JerJuan always kept me up to date on any paperwork I had to sign or review and deadlines. He broke all the small details down to me when be read off all agreements and everything. He over all made the process so easy and simple!!

We used this agency to find our home in Florence. Our realtor, Samatha, was amazing. She was…read moreincredibly helpful and knowledgable. She was very flexible in showing times, understanding we were coming from out of town and worked around our schedule. We highly recommend her.

If you are buying a home in the Florence area. Look no further than Janet Elvington. She has been…read morehere her whole life and knows everyone. Don't make a purchase without her. She is full service. Her knowledge of contractors and business owners make her invaluable.

Very professional businesswoman. Whether buying or selling, I feel 100% confident in her advice…read more Kind, helpful and dedicated. I happily recommend her to my family and friends.