Will not go anywhere else. Not only they are professional, knowledgeable, and helpful, but they are also very kind and patient. Levi helped to recover my importent data from my dead macbook, something that seemed to be impossible at first. He also helped me to get a new computer. They stayed extra time with me to explain to me how to backup my data so that something like that will not happen again. Thank you so so so much. Will definitely tell all my friends about this wonderful company. read more

Asus computer would not let me log in. Brought it in on Monday and met with Levi. He was able to log in and identify a couple of potential issues & said he'd have an estimate by EOD Wednesday. On Friday I reached out and he apologized for the wait. Short-staffed and a busy week. Said he'd had a chance to look at it, identify issues and expected to have work done by EOD as was originally expected per Monday meeting. Picked up computer late Friday. They walked me through what was going on, fixes/changes they'd made to the start up to reduce RAM load and computers been working just fine ever since. Offered up a discount for my patience from Wed - Friday. read more

Just had Brandon here from Tech2U. Did an outstanding job and will recommend him to all my friends and neighbors.

I came in a couple weeks ago to unlock my brother's computer who had passed. Marco helped me out. He had great customer service and went above and beyond to work with me, which I'm extremely grateful for. Marco was also kind enough to call me multiple times to keep me updated on the progress of the laptop. I'm not tech savvy in the slightest, but he was able to explain everything thoroughly enough for me to understand what the problem was. They have a policy where they hold onto your computer for about a week before diagnosing it and giving you a quote, but that wasn't a problem for me. You might also want to make sure your laptop is charged or bring your charger with you to the shop. I would definitely recommend this repair shop for anyone who has issues with their computer. read more

Really good experience working with Levi and his team at San Diego Computer Help. Honest, hardworking, and helpful people. I fried the motherboard on my laptop when trying to install a new battery; Levi reviewed, gave me a cost estimate to replace the motherboard, and was nice enough to give me the hard drive when I choose to not proceed with the replacement due to cost. Next time I need to install a battery or any other computer tasks, I will be sure to take it to San Diego Computer Help (vs. breaking the computer myself)! read more

Amazing work and customer service. Very Knowledgeable and fast work. Got me in and out w my laptop super fast. Highly Rec for any tech repair job. read more

Helped when Best Buy couldn't, diagnosed the issue immediately and affordable resolved the issue.

Riah was amazing! He did a virtualization consultation where the issue was pointed out in matter of minutes. They are honest and knowledgeable at their job high recommend! read more

1/24/24 - What a pleasure to have a great solid computer repair and technician in our neighborhood (mission hills, university heights)! I was having some issues with getting a new solid state hard drive for my apple iTunes. SERGIO at Tech 4u was so knowledgeable, professional and helpful answering my questions - especially about google photos and Samsung gallery on my galaxy android. It's very appreciated to have a community resource available - face to face to answer questions and be the #1 go-to place for all your computer needs. Thank you Sergio! Peter G. / San Diego read more

Ever had a surprise crash, feebly tried to fix, then called for help. Yep. Call these guys. Brandon arrived 2 hours later, assessed, got the part--fixed. This is the third time I've used them, first time in home, and as before, professional, quick, courteous. And above all, restored to the internet world. Thanks! read more

I love the guys at the washington street tech 2 you! Levi and Brandon and Scott are fantastic! They helped me out in a jam when my computer crashed and I couldn't get it to boot up. Not only did they fix my computer, but they cleaned it an made suggestions for automatic backups so I never have to worry about a computer crash again Thanks guys! read more

Even though they were not able to fix my Mac(not their fault) they diagnosed my MacBook free of charge. Very helpful, they have my business in the future read more

Exceptional customer service and thank you, I appreciate you more, bringing life back to a laptop that was buried away; w/o a thought that it could function again. read more

My zillion year old netbook died including all my favorite non-iTunes music on it and all my documents and it wasn't backed up. These guys were able to retrieve all my data, find a reasonably priced replacement, transfer the data and back it up and show me how to use everything. I even got 3 months of follow up service. They have wonderful customer service and satisfaction attitudes and I can't recommend them enough. read more

What a great company this is . I just worked with a gentleman by the name of Will. This guy in five minutes time did what the geek squad couldn't accomplish after three remote sessions. I highly recommend this company and their service and I see no reason to call anyone else. Thank you Will for listening to our needs and helping us out.... You are awesome! read more

I brought my computer here as it I wanted to expand SSD stg and fix what I thought was a broken hinge. Scott was able to determine that it was the plan test that needed to be replaced. I opted not to fix the palm rest but Scott was able to help me with the SSD part. Very happy with the service, knowledge and pricing. Now my company has more storage and will remain on my desk. Definitely recommend! read more

Sergio was awesome. Assisted me with an emergency computer situation efficiently and effectively. Very helpful, explained all options, and did so quickly. read more

My laptop stopped charging via usb c port so I took it to local repair place who told me the ports were damaged but were soldered onto motherboard and they couldn't repair it and only offered replacing motherboard (costs more than computer worth). I contacted several repair shops via yelp specifically asking if they could replace a damaged USB C port soldered to mother board. All but one said no. San Diego Computer Help (apparently also called Tech2U) responded with "We can help you with this". I took computer there this am (not close to my home) and the guy told me they would need 10-14 business days before they could even look at it. He immediately showed me refurbished computers they had for sale. I told him I didn't want to buy a computer nor did I want to replace the motherboard and I would only leave the computer with them if they could verify that they can replace USB-C port on motherboard if indicated. The guy calls his boss and the response is no, they won't do it because of potentially causing further damage to motherboard. So the truth is their reply to my specific question, "we can help you with that", was a lie. Thanks alot for a deceptive reply and a waste of my time. read more

Overall, my experience was good - 4.5 stars. I was having trouble connecting my laptop to my desktop. In addition, I decided to purchase a printer from them and had them install it. It took three home visits because the printer was defective, but they promptly replaced it and didn't charge me additional fees. I liked the convenience of a technician servicing me at home and they were responsive. read more

My Dell computer, probably like yours, is bogged down with a lot of files -- a LOT of images, documents, and stuff. So much so that my hard drive was nearly full. I have an 8TB external hard drive that I wanted all the files moved to and called San Diego Computer Help, because I saw that they would actually come out if necessary (no Plu way I wanted to undo this monster and bring it in to the shop). Spoke to "Angel" and explained the problem. He had "Dimitri" call me less than an hour later. Dimitri assured me he could do the job without even coming here to the house, that it would only take a couple of hours. Go for it, Dimitri! And did he ever! Nearly 5TB of "stuff" moved in about four hours, all over the phone: easy-peasy. For Dimitri, it was a simple job -- for me, it was a boon of the most magnificent kind: freed-up computer space! ;) I highly recommend San Diego Computer Help, 619-363-5325, for your computer problems, especially if you don't necessarily need to take the machine in to the shop! Very affordable, plus, a 30-day warranty! Score! read more

I always like to support local technology help spots. As a former employee of one, I can recognize when they are legit, actually helpful, or have a good value. The guy who helped me earlier this month (January) was extremely genuine and helpful: not trying to sell anything. My laptop had a charging problem and he ended up helping me work through it to see what needed fixing. It ended up only needing a new charger which was ~30 dollars, versus getting it "serviced" which would be 3-4 times as expensive. If you want extremely nice and cool technicians who provide no--nonsense service, hit up this spot! read more

San Diego Computer Help saved my life. Sergio is the best tech. He was there every time I called. Was very helpful with all of my questions. Determined the best course of action right away. Got my new computer set up quickly. Then spent an hour with me going through the computer before taking it home. I would highly recommend San Diego Computer Help for all of your computer needs. Extra gold stars for Sergio. read more

I came in with an unusual request and was accommodated professionally. Which in today's market is a lot to say! Thanks guys.

When a fluke accident shattered the screen of my laptop, Sergio was able to replace it and return it to me, sparkling clean and as good as new, in a reasonable amount of time for a very fair price -- all with kindness and resolute professionalism! read more

Brought my dead SSD here and was unable to recover. Free consultation. Nothing bad, but they weren't able to recover my data.

Great service in an emergency! Out of town on business when my laptop died. They recovered my data on a portable HD and I was able to restore my files on a new laptop. read more

Did a very good job, was pleasant and punctual. I will use him in the future if needed.​

I'm not going anywhere else. Hands down the most helpful, high integrity, reasonable computer repair shop I've encountered. I wrote a great review for this shop and it's super helpful owner last April, but after a second visit with the same outstanding guy in the shop, Sergio, I just have to pile on. Twice now I have brought my computer for issues, alerts, or supposed malfunctions, and he's checked it out thoroughly and found the solution was not too complicated. AND HE TOLD ME SO. And billing reflected that! Everyone knows when you go to most shops you will be charged the (high) minimum rate on the wall no matter what, and then some other upcharge usually. When you find a place with this competence integrity, and effort to do the right thing and gain your trust...just count yourself lucky and support their business. read more

I stopped in to get some advice on how to repair a system that's giving me a lot of difficulty. They gave me their time and expert advice for no charge. I highly recommend swinging by this place if you need help, as they seem very knowledgeable, helpful, and friendly. read more

Brought my computer in, to fix a weird intermittent problem, where the keyboard would sometimes work, sometimes not; after quite a bit of effort, over a two week period, the guys were able to clean the computer up, and resolve the issue---and they were right about the mouse; the software was not up to date---when I plugged the mouse in ( when I got home ) the problem began to resurface, within 48 hours. I took the mouse out, and, I haven't had any problems since. It was a longer process than I expected but, they resolved a frustrating issue that I would not have figured out, on my own. Thanks, guys. Jeff read more

ORIGINAL: I am fairly surprised overall by the level of support I got here after reading and checking other YELP reviews. After dropping of my desktop computer (custom midsize ATX build) for a diagnostic, it took over a 10 days for me to get an update on the issues with my PC. I honestly would not have minded the length of time since I was out of town, except I had to call them and get an update myself. No attempts to call or email were made (although they claim to have tried to call my cellphone but I did not get a missed call nor did I receive a voicemail). Pricing. This place is pricey. They advertise their "quick jobs" (those taking roughly 5 minutes) as $50. All I required was a clean install of my Windows OS and that was priced at $150 (typical going rate for an OS wipe and reinstall where no HDD is being replaced or recovered is usually under $100). Fine. I pay the agreed upon fee. Upon returning back to my apartment I then inspect my computer and find that I am missing screws for the side of my computer (the access panel to reach the motherboard and GPU). Instead of replacing the screw with one of their own: THEY USE A SCREW FROM THE INSIDE OF MY COMPUTER INSTEAD. So instead of having enough screws to securely place the back and side plates of my PC case, I am short 2 and have to be figure it out myself. By the looks of it, my experience is a rarity. I hate being the only one with this negative experience but overall, I was personally not happy with Tech 2U/San Diego Computer Help at all during this entire experience. UPDATE: Wow! Within 24hrs I was reached out via phone by TECH 2U for the issues I experienced during my transaction. Quickly addressing the lapse in typical customer service they require of themselves, I was issued a partial refund and store credit. Aside from the refund and credit, the individual I spoke to truly made me feel as though he cared about my experience and building a good customer relationship. I would have given them a 5-star review for just reaching out and apologizing for their previous issues--this company goes FAR above and beyond in order to maintain its excellent reputation. I would 100% recommend Tech 2U solely based on this customer experience. read more

Took my old iMac here and Sergio was super helpful! So helpful, I brought three laptops in the next day. If you're looking for great service and transparency, I highly recommend San Diego Computer Help. read more

I thought the webcam on my chromebook was broken, although the computer was less than 2 years old. They showed this "ignorant" senior that a teeny tiny switch had been toggled, accidentally turning off the video for privacy. They explained that even had I read a 30 page online manual, I might not have discovered this information. And they charged me nothing! A friend of mine also found these guys extremely helpful and fair. read more

It took them over a week to "fix" my moms mac and They charged us $75 for a random brand charger that is overheating computer now. They won't take it back and they won't reimburse us. Manager is nowhere to be found. Hi hello, guys, how many one star reviews will it take me to get a resolution? read more

Great customer service. Friendly and helpful with immediate on-site assessment of computer issues. Brandon was extremely helpful in referring me to same-day service by a remote tech. I highly recommend this business for anyone needing responsive and professional computer service. I am grateful for their expertise and support. read more

I cannot say enough about the great experience I had here! After a very negative experience at Computer Geek 911, I came to San Diego computer help to help repair 2 older desktops I had that needed to be stripped down and combined into one machine. Andres was incredibly helpful and communicative and by discussing what I wanted up front we were able to put together a plan of action for a fair price. After he promised it would be done within 4 days he called me back less than 24 hours later telling me the job was done! I picked up the new machine which is running great! Computer repair is a customer service business and they showed their true colors by providing an excellent and friendly experience. read more

San Diego Computer Help - desktop computer repair - IT Services & Computer Repair Near Me - San Diego, California

David is the best, and this place rocks! I had an out-of-warranty battery failure (this time), and got the best service and advice (not to mention reasonable price) from him. I wouldn't go anywhere else in San Diego for computer repair, it is obvious that David and the Tech2U staff take their service and their reputation seriously, and I have only had good experiences here.. I wouldn't go anywhere else in San Diego for computer repair. I mean it! Thank you David, and thanks Tech2U. read more

David has been super helpful with my needs. I am a videographer, whose had 2 harddrive failures in the past year. After researching tech place after tech place, I got really fortunate to find David here at Tech2u. Instead of having those at places like "GeekSquad" charge me and arm and a leg, I found David here and he's been more than accommodating for my needs , at, not to mention, a reasonable price. Thank you David read more

I had two separate issues with my desktop and laptop and scheduled an appointment for remote diagnosis. No one called and after 20 minutes waiting I called back. They connected me to a technician, which I then find out is not from their company, but outsourced to another company called "Tech 2 U". This guy was named Dmitri, who was a dunce and unqualified. I had two issues. (1) Google Chrome changed my PC desktop shortcut format to a smart phone "swipe" format. He said my Chrome was not up to date. I said that Chrome updates automatically and proved it. He then recommended remove and reinstall Chrome. Did not fix the problem, but a later update by Chrome (automatic by the way) fixed this bug on its own. (2) Issue with Microsoft Outlook. He started off by saying Outlook is garbage and I should change programs. He should keep his opinion to himself and help solve the issue. He recommended remove and reinstall. I said OK because I did not want to lose anything. The mail files transferred OK. I did not notice till a couple of hours later that he did NOT transfer my address book. Years' worth of contacts are gone. I was able to reconstruct most of the email addresses from old mail, but home addresses and phones are gone. I will NOT recommend your firm to anyone. read more

Used them for data recovery. Very knowledgeable staff and very personable. I will definitely use them in the future to help set up and organize my new computer. read more