Long story. Had lots of hail in the spring. Martin along with other contractors in area doing free…read moreinspections. Martin and one other contractor say roof needs replacing. Martin offers to be here to walk through insurance adjuster inspection. Insurance shows up -- no Martin. Martin calls says totally our fault, sorry. Ok, I let it go. Insurance says roof is in great shape. I call insurance insurance says have your contractor contact us. I call Martin. Martin says we need letter you'll get from insurance. I send letter. Martin says we'll contact insurance via email and copy you. I never see this email. I call. They never return call. I text. They never return text. Kinda made me wonder about not being here when insurance did inspection. Maybe letting it go was not the right choice. I've been ghosted. I'd be very wary of dealing with these people.

Emma Conn with Martin Exteriors was amazing. She took the time to explain the process for new…read morevertical final siding. The materials are quality; we love the color; and the prices are competitive. The crew was professional and did a great job cleaning up after the job was complete. Very pleased and highly recommend. 5 stars!

UPDATE!! they are…read morenow saying I didn't pay for the services and I definitely paid. THE OWNER CALLED ME TO SAY HE WAS ON HIS WAY TO MY HOUSE to return the $400 i paid longest I took alll my reviews down!! DONT DO BUSINESS WITH THIS COMPANY VERY SHADY!!! I asked for a spring cleaning per their website which included 3hrs of service (magically the website is no longer up). When they got here on a Monday they only mowed the grass. On Saturday during the rain they picked up sticks and leaves. Today they came to mow again and they charged me $400!!!!! Because they had one bag of debris! Never again!! They took advantage of me but that's okay I hope that $400 helps them and they family. I hope this review warns ppl to make sure you get what you paid for because I sure didn't!!!

They were here 5 hours and cut 4 trees down ( one tree alone was a 45' spruce)and trimmed a 55'…read morehedge! Raked and cleaned up too! And hauled everything away! And one loves his job so much he whistled all the time! Ha! We called them after seeing the great job they did next door ..

After receiving a very reasonable quote to replace the stoop for my front and side entrances, I…read morehired JZS Concrete. They were able to do the work while I was away on a trip, so both of the stoops could be completed at the same time. There was a delay getting the railings from the supplier I ordered them from, and JZS was very patient while waiting for them to arrive. Once the railings came in, they were installed in a timely manner and my front and side entrances look great! Overall, I think they were fair priced, completed the job as quoted, and were on time and professional. I would definitely recommend JZS Concrete for your project.

I hired the contractor to replace part of my driveway, as well as my front stoop and the sidewalk…read moreleading up to it. The positives: The contractor got back to me right away and showed up when he said he would. The job was done ahead of the original schedule. The contractor offered a discount for cash payment. The contractor was very nice to work with. The crew did a decent job of cleaning the yard when they were finished. The crew did a decent job on the concrete itself. The not-so-positives: The crew very likely nicked the electrical wiring to my outdoor lamppost when they dug the old concrete up. I had to pay an electrician to repair the damage. Since the electrician wouldn't say for sure that the contractor was responsible for the damage, I did not push the issue of asking him to pay for repairs. The last thing the crew did was install the new railing on the stoop when I was not home. The railings had to be cut to fit for length and balusters fitted on the railing as it was installed. They installed 7 balusters on one of the step railings and 8 balusters on the other, even though the railings are the same size. The difference is fairly noticeable, which is disappointing because it's at the front of my house. One of the crew members said they'd put my post mailbox back where they found it when they were finished, but that didn't happen. There was some minor damage done to the siding when the old railings were taken off the house. To be fair, they did attempt to fix it, esthetically. Overall: They did a decent job on the concrete itself, were responsive, and they were nice to work with. I felt they could have been more careful. I probably would consider another concrete contractor unless I just needed basic concrete work done away from buildings, wiring, etc.

IMMG came to me as they were "working" the neighborhood. They did, somehow, get insurance to pay…read morefor a new roof - even though the roof was 20+ years old. Did I think this was wrong? Yes. Did it save me money? Yes. The work was done. Insurance sent me a check. IMMG never sent an invoice - just a call from the salesman asking for money. Well, salesman, where's the invoice? A few weeks later, I did receive some made up, Excel version, of an invoice. Over $5500 more than what insurance was paying out. This is separate from the skylights he put in and never gave me the details behind that either. The salesman is the ONLY person I have ever spoken to. When I ask him for back up, it takes weeks. I will not pay without details of what he's asking for. Weeks go by, he calls again with "I made a giant mistake. I would never have done your roof for what insurance was paying on." Well -- too bad for you. I sent IMMG 2 checks, through my bill-pay service. For some reason, this company has a VERY hard time reconciling checks to accounts. I got call after call from the salesman that checks were not received. When I ask for his accounting or billing contact, he puts me off and comes back with "oh, things are OK, never-mind". This is very sketchy business handling. Be very careful of what is promised by this company. Get details of what you are paying for! Do not hand over checks from YOUR insurance. I have learned my lesson and hoping to keep others clear from such a sketchy business practice.

My wife and I were victims of two back-to-back wind and hail storms that hit our entire area in…read moreMay, 2014. Our roofing, siding and gutters all needed to be replaced along with the screens on our porch. There was some minimal interior damage as well. We had many, many storm chaser companies we never heard of from all over the country knocking on our door, calling our home and sending us postcards. We settled on our top three contractors, including IMMG of Rockford, IL and we selected them because they were always telling us the truth (I am a former home builder/remodler myself so we already knew the answers to each of our technical questions. I referred IMMG to three neighbors who all selected them as their contractor of choice. Our work was completed and we are very happy with the professionalism and the craftsmanship for our roof, gutters and siding. Paul North Aurora, IL

They just left and we wanted to write a review immediately to let everyone know that this company…read moreand crew did an OUTSTANDING job. All we can say is.....FANTASTIC!!!!!!! They did everything we wanted them to do in a timely manner. The crew was very nice, efficient, and professional. The clean-up was EXCEPTIONAL. You wouldn't even know that a HUGE pine tree that was right up against our house and several other big branches on other trees were removed. We will definitely use them again for all our tree service. We highly recommend this company; you will not be disappointed!

I was going to use them based upon all the good reviews but with how I was treated I don't know how…read morehe has so many good ones. Got a quote, was told we would get put on the schedule for 2 weeks out. Two weeks came so I called to see what was up. Dennis called back and said 2 more weeks he would have the equipment to do the job. Explained I was a little frustrated with it being pushed out, his response was totally unprofessional yelling at me that he is frustrated with the rain and told me to have to job done by someone else and hung up on me. Would never recommend that kind of business man to anyone. Stay away and spend your money with a company that treats their customers better!

We had Matt remove all trees along fence line . It was a sweltering day but the crew worked like…read morecrazy to get it all done. It was all cleaned up and you wouldn't even know they were here. It looks fantastic. We even added stump grinding since his price was reasonable.

They raised the price then originally coded by over 1000 dollars the damage my fence and refuse to…read moregive their insurance information to make a claim they also damaged my boat trailer and also refused to repair it

Highly Recommend!!! Wonderful experience from start to finish. New roof, gutters/guards, etc!…read more Josh, Jessica and their team were great to work with .. great communication, highly professional, efficient and very respectful to my beautiful garden which surrounds my property! His team was very contientious and made every effort to work around my plants while maintaining high quality workmanship! The workers on site were amazing!! I am so grateful for what they have done for me and my home!! From someone who is not so easy to please ... I'm impressed. Bravo Forward Roofing! Keep up the good work!

I called to have them come over and give me an estimate to repair my roof and gutter. It took them…read morea while to get to me before they came over. I signed a contract with them to get it completed by a certain date. They never kept in contact as to what day they were actually going to come over and do the roof. They showed up and did the roof part of it, but not the gutter part. I didn't hear from him for over a week a week and already past the contract deadline completion date. I also asked him for a quote to do the entire fascia around the house. I never got one. By this time i just wanted him to complete the project. He finally got ahold of me and explained that he had family issues and that's why it wasn't complete. As a costumer, I don't want to hear about your family issues. You're the owner of the company and have a project manager that works for you. If you don't trust the project manager, why have one. Have him earn his money and reach out to costumers if you can't. I was told serval times that they would be out today to finish the job. They never showed until 2 weeks after the deadline. He stated that we just got the materials to finish the job. Again, not my problem. Communication and customer service should be the first thing that needs to be done if you want the customer to recommend your company to other people looking for any roof repairs. Sorry that I have to write a review about this. The owner is a nice guy, but young. Get your project manager more involved in the company and have him reach out to costumers if things are going to be late or problems arise. If you're looking for a company to not call, communicate, or go over the contract deadline. Then use them. I'll go someplace else.

These guys are great. They're reliable, capable, and reasonable. They did great work, they did it…read morewhen they promised, they followed up on the unusual elements, they cleaned up, and they charged a reasonable fee. I'm sold!

called them told them I needed My rental property have one…read moreone fall clean up He said he could do it the day I called . He went to my house told me how much it would cost and I said okay do it and they did and They did a wonderful job!!! Will be using them Again!!!