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    Sandemans New Europe

    4.8 (31 reviews)

    Sandemans New Europe Photos

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    Kathleen D.

    If you only have a short period of time in Amsterdam and want a quick 101, definitely book (or show up) to one or more of these tours. I arrived in the city last night. Originally my plan was to vedge out in a bar. But then I went into one and felt super out of place, so I googled, "Red Light District night tours" and this company popped up first. And a tour was set to leave within 30 minutes down the street. Perfect. Sam was my guide, and he was excellent and thorough. I learned so much about the district, its past and future (Project 1012), and the current happenings. If you're uber conservative and close minded, you may be put off by the tour topics. But also keep in mind it talks about a place where window brothels, peep rooms, and live sex theatres exist. This tour was eye opening and gave me a new perspective on legalized prostitution/tolerance in the grand scheme of human rights. Keep in mind it's a fairly long tour at night. Our tour took place in the cold with a near constant rainfall. By the time I made my way to a nearby brewery, my hands and feet were completely frozen. Dress appropriately. Since last night's (paid) tour was such a success, I decided to join the free overview tour this morning. It included a hostel pickup. The girl who did the pick up wasn't the friendliest. She overheard my conversation with another solo traveler. The other person was talking about the change in temp compared to where she just was (on an island) and I replied about how I've been cold for a month straight. The pickup person then told us not to complain because it was so much colder yesterday. Like yeah, but perspective? Whatever, she wasn't our guide. Dominique was. She was also really thorough. This tour was less personal since there were SO many people on it. Even so, she took us to many important landmarks throughout the city and shared plenty of insider knowledge. I'd say the lack of a price tag (beyond tip!) was a steal. I'd wholeheartedly recommend this tour company. If I was staying in The Netherlands longer I'd book more with them. Perhaps we'll meet again one day!

    Response from the manager
    Bobby S.

    Our worst experience ever! Please avoid any service from them. We book a country side bike tour online and pay the fees. We reach the spot 15 mins before the scheduled time. All good so far. Then just seconds before the start, our tour guide tells us that he cannot take us as the minimum people required are 4 for the tour. We were only 2. Bummer! They say they'll refund us the amount. I ask how. To that they avoid answering. I request to be spoken to the manager. After several attempts, I am connected to their supervisor. I request the supervisor to send me an acknowledgement email about my refund. She refuses multiple times and tells me that 'we are a big company, trust us that you'll get your refund'. I still demand an email. After multiple attempts, she sends me an email. I am also being told that I'll receive another email from customer service when they start processing the refund. Its been several days, and I have not received any email from customer service. I have tried to get in touch with the supervisor via call/text/email, but she choose to ignore me. So now, we lost our money, did not get any tour from these people. And the worst part, we lost a day on our trip to Amsterdam!!! Please never book any service from this company!

    Lee at the end of the tour
    Bruce K.

    Boom! FTR and well deserved five stars. Sandemans New Europe has affiliations in many major European cities. I've really enjoyed their tours in Edinburgh and Prague, I have no idea why I haven't found time to do the London one yet. Here's what makes this tour different. On other tours, you pay at the start. So if you don't like it, tough luck. Sandemans is done differently. There's no payment up front for their free tours. In fact, no payment at all. The tour guides work completely based on your tips. If you don't like the tour, at any time you just... wander off. If you do like it, you tip the tour guide at the end. I handed the lovely Lee €10 today because she really loves Amsterdam and she knows it. Three hours walking through the city today pointing out the major sites and the interesting points here and there. I was really pleased with her effort and enthusiasm. Thanks, so much Lee! Sandeman's does other tours that aren't free. A "red light district" tour and others. Check the website for details.

    That's the man! Geert!
    Halide T.

    The way Sandeman's free tours works is that they have freelance guides lead free tours and then at the end of the tour, tips are given based on how much people liked the tours. Each guide has his/her unique style and script of what s/he wants to talk about. This was our first experience with Sandeman's tours. We signed up for a free tour but we were late about 10 mins and the guide said the group was full and wouldnt take us, so we waited for the next available session. This time, we showed up early with our new online reservation and boom, we got into a group! This isn't even the best part yet.. We met our tourguide..whose name was Geert- a very Dutch sounding name...but when he spoke, he sounded like he came from North America but it turns out he grew up in Portugal ! He was personable, fun, knowledgeable, and passionate with the tour he provided. This wasn't my first time in Amsterdam but I learned so much more this time around. Geert really made our tour experience amazing and made us really love the Sandeman's experience...We loved it so much that we ended up signing up for tours in the other cities we visiges. So, I would say our guide was the best part of our tour experience and I would recommend a tour by Geert to everyone! And , let's hope that I didn't butcher the spelling of his name!!!

    Zadia H.

    Our tour guide, Axel, was great! Witty and quite knowledgeable; he is passionate about his work. I felt that he filled the time well; learned a lot about the history and culture. He also offered practical tips on getting around and staying safe. Happy to give him a generous tip for his services,

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    Sandemans New Europe Reviews in Other Languages

    Review Highlights - Sandemans New Europe

    We just got back from our trip abroad, did two tours abroad, and the Sandeman's New Amsterdam tour was awesome!

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    King Bikes Amsterdam

    King Bikes Amsterdam

    2.0(5 reviews)
    1.2 kmCentrum

    Looking for a bike rental, we went to this one on October 30, 2025, based on the good reviews…read more The employee there was polite and informed me about the formalities and costs. 3 adult and 2 children's bikes, plus 2 children's helmets and 1 phone holder, cost €98 for 24 hours, plus a passport or a €250 deposit via credit card. (I chose the credit card for security reasons.) When we picked up the bikes, we immediately pointed out that the brakes on one of them weren't working very well, but the employee said it was fine and refused to give us a different bike. Since we had already paid, we reluctantly took the bike anyway. Unfortunately, we only discovered during our first ride that several of the bikes had underinflated tires (we fixed this ourselves at a bike shop along the way). The worst part, however, was that only one of the five bikes had a working light system; all the others had either no lights or broken ones, forcing us to ride practically invisible through the Amsterdam dusk, which was absolutely unacceptable with our two small children. We explained the problems to the employee the next day when we returned the bikes, but he simply dismissed them with the excuse, "That's the technician's job; he comes twice a week, so it's not his fault." Yes, the rental prices seem quite reasonable for Amsterdam, but the bikes are woefully inadequate, and we would never book with them again! Stay away from this shop!

    King Bikes was horrible!! I've done several bike tours of…read moreEuropean cities and they've all been fabulous EXCEPT King Bikes Amsterdam. RENEE was our guide. His comments were racist, sexist, and homophobic. He rode so fast it was almost impossible to keep up, and most of our group is very fit! After we asked him to slow down, he still sped off! He also made up his own "facts" about the city. One example being the three Saint Andrew's crosses in the coat of arms in the Amsterdam flag. He said they had no religious meaning at all... and stand for fire, water, and wind. Most searches show the crosses mean Valiant, Steadfast, and Compassionate, a motto to represent the non-Jewish people of Amsterdam who protested against the Nazi regime. I won't even repeat the offensive remarks Renee made while we were stopped across the street from the Anne Frank house. What a terrible bike tour!! Paula A.

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    King Bikes Amsterdam
    King Bikes Amsterdam
    King Bikes Amsterdam

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    Free Walking Tours Amsterdam

    Free Walking Tours Amsterdam

    4.8(38 reviews)
    0.9 kmDe Wallen, Centrum

    I booked this well in advance (6 - 8 weeks). You pay a nominal booking fee (maybe a Euro or two…read moreper person) to book, the tour is free, and you are expected to tip a decent amount at the end (at least 10 Euros). I figured it would be a good orientation and we'd have some flexibility if our plans changed late. We ended up sleeping later than planned on our first full day in Amsterdam (thanks, jet-lag). We did, however, manage to arrive at the rendezvous point (the monument in Dam Plaza) at least 5 minutes before tour time (10:30 a.m.). There were about 3 tour groups assembling at the same time. The company divided us up among appropriate guides and the tours began. Our guide was Paul Bierman. He was a lifelong resident of Amsterdam and had the associated level of knowledge about things. The tours are somewhat free form, and can focus on whatever the group likes - architecture, history, etc. Our group wasn't super decisive so we got a broad overview (which was fine). Paul walked us around the city center pointing out old churches, the first stock exchange, whimsical local canal lore, canal-side houseboats (one of which was a dedicated cat sanctuary), etc. It was a bit of a potpourri of local facts and trivia but everyone enjoyed it. We ended up back near the starting point close to 2 hours later. Overall, I thought this was a good introduction to the central city. It is a good option for a first-time visitor's first day in Amsterdam.

    I've visited Amsterdam four times, but I just discovered the free tours by Free Walking Tours. On…read morethe day before my departure, I was thrilled to find one available in the afternoon. With a big group, It was split into two groups and I was assigned to Sebastiaan. His passion for history and sense of humor made the tour truly enjoyable. His familiarity with New York also helped me draw interesting connections between the two cities. This experience made my trip memorable, and I highly recommend him. I plan to return for more tours in the future. Thank you Free Walking Tours!

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    Free Walking Tours Amsterdam - The guide walking tour in amsterdam

    The guide walking tour in amsterdam

    Free Walking Tours Amsterdam - Places to see in amsterdam

    Places to see in amsterdam

    Free Walking Tours Amsterdam - Guide at starting point walking tour Amsterdam

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    Guide at starting point walking tour Amsterdam

    Sandemans New Europe - biketours - Updated September 2026

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