Great Pediatric Dentist, nice atmosphere. Highly recommended.read more

The front desk staff were very friendly and welcoming. The waiting area is perfect for children, it…read morehas a nice play area with a train table and a separate side for kids that want to watch a movie (today's feature was Finding Nemo). The dental techs were wonderful. They listened to any concerns I had and spent lots of time with each of my kids. They not only did X-rays, and a cleaning but also took the time to refresh my kids' memories on brushing technique. Dr Moses spent time with each child doing a thorough exam. He spoke to me at length about each child and answered any questions I had. What also impressed me was the office's willingness to schedule 3 new patients to come in at the same time. A lot of doctors now won't do that.

If there were an award for excellence in dentistry, Dr. Hanneman and his entire team would have my…read morenomination. From the first phone call to every visit thereafter, they consistently demonstrate professionalism, compassion, and exceptional clinical skill. Every member of the staff makes you feel welcomed, respected, and genuinely cared for. As someone who has lived with a severe fear of dentists since childhood, I never imagined I would feel comfortable in a dental office. Dr. Hanneman and his team have completely changed that. Their patience, kindness, and commitment to patient comfort are extraordinary. Outstanding dentistry is about more than beautiful smiles--it's about earning trust, easing fears, and treating every patient with genuine compassion. This practice excels in every one of those areas. Lake Charles is fortunate to have them.

Dr Hannaman is an experienced, dedicated and personable Dentist. I would highly recommend him to…read moreanyone needing any type of dental care. He is thoughtful, knowledgeable and very professional. I used to see Dr Hebert ( for over 20 years) and was sad when he decided to cut back and pretty much retire until I saw Dr Hannaman, he made the change absolutely seamless and is so nice and friendly. The entire office staff is a 5 star,in my opinion. Mrs Hebert still cleans my teeth every 3-4 months and she is amazing in every way. I wouldn't change dentist for any amount of money. Very high quality dental care with an excellent office staff.

My kids and I love Dr Grimball and his staff. They are always so friendly and take their time with…read moreus. There's always a guessing game for the kids to win a prize, they have tokens for the kids to get a prize after seeing him and when I was pregnant they even gave me a gift card to a baby boutique in Lake Charles! Oh and on mother's day they handed out roses to all of the moms. It gives it so much more of a personal touch and makes you feel like family.

So ashamed of my service . He did great work on my son don't get me wrong . I was calling during…read moreoffice hours yesterday and literally no one answered . I got a call back this morning from office manager Brooke . She wasn't friendly , she was very unprofessional and even called me rude ! That's one way to lose a customer ! When I confronted him , he took her side since she's worked there for 8 years ‍ I figured going in and talking to him was pointless . I did anyways and wasn't the least disappointed because I knew they were a tight knit office and they would side with each other lol he said he's the best in south LA , WRONG . I've heard nothing but bad things from everyone I've met about his office ! I told him I want to transfer Hayden's care and he said he's terminated how you can you terminate someone who has already been withdrawn from your service ? Hopefully something will change so he doesn't lose anymore people ! Their loss , for sure not mine ‍

We really like Children's Dentistry and everyone at Dr. Caldwell's Office. The waiting room is…read moreplenty roomy and there are always children's movies being played on a big screen TV for their entertainment. Upon entering we are always greeted and asked to fill out the latest up to date info on our little one on a tablet. You enter the info on the tablet and turn it in and they download it on to their main computer for the dental assistants and Dr. Caldwell to view during your visit. The office is decorated with children's toys throughout to make them as comfortable as possible during your visit. The assistants are very good with the children and ours feels at ease during our visits. Dr. Caldwell comes in to look at any X-rays or concerns the assistant may have. Ours got his teeth cleaned and polished during our last visit and we were in and out in about 35 to 45 minutes. Just always a very nice experience when visiting here.

The staff and Dr. McQuade are always nice and we never have to wait very long to be seen. They also…read morefollow covid safety rules which I'm very happy with. Definitely good for kids because they have disney movies playing on all the TV's and they give pretty awesome toys at the end .

This was our first visit here with our 6 year old. We just moved back to the East Texas area and my…read morewife found this place that has really high ratings for children's dentistry. I can see why after visiting the office! There are TV's playing children's movies and the office is decorated with stuffed animals and other things geared toward making children at ease. They do a very good job with children! They made us feel very comfortable and the dental assistant was really great with him! He wasn't nervous at all and really liked the assistant and the dentist that came to give him a look over. All very nice people, so we'll be bringing him back here for his check ups and dental work!

I took my son to Dr Caldwell office. I will never go back there again because I experience passive…read moreaggressive racism. He also told me to put a sock in my child's mouth. Also his workers were gossiping and then he told me my son will have teeth just like me. I have talked to a couple people that's African American that I know of and they even drive to warn me about going to Dr Caldwell's office and I didn't believe him but now I do. I will never go there again.

Definitely the best dentist I have been to in SE TX and SW LA…read more From the moment you walk in, you will feel welcome and wanted. The entire staff is extremely helpful and professional! They have been upfront and honest with every step. Extremely transparent, like dealing with family.

Staff was very friendly and the one that helped me was gorgeous. They got me in and out really quickread more

I was able to make an appointment and get my wisdom teeth taken out on the same day. Would…read moredefinitely recommend if you need it done asap. also the staff was super friendly and caring. hopefully i wouldn't have any more teeth issues, but if i did i would definitely come here.

The office manager Brittany is the rudest person ever. I was talking to her and she started walking…read moreoff. I said wait can I say something and she said no you can not and left. I been needing my gum grafts finished and she was supposed to have sent in my pre-authorization 5 weeks ago. I asked her why she hadn't sent it in and she said she sent it 3 times. I asked her to check again. When she checked it had not been sent. She said well you cursed me out last year. I assured her that never happened. Last year I had problems with Brittany and a refund they kept for over a year. She didn't want to refund my money. I told her I was going to report her. She sent my refund after that. But yesterday I got the teeth filled that needed the grafts because they started bothering me and I couldn't count on Brittany to get it pre-authorization with my insurance. I had to pay $240 out of pocket for the filling. My insurance would have covered the grafts. I love Dr. Lucas but Brittany the office manager is rude and the company needs to check into her behavior.