It seems to be getting harder and harder to find a good agent anymore. My current agent refuses to…read morereturn calls or emails and if I do get a response it's from someone else, apparently I must not be important enough for my current/soon to be former agent to take time to speak to me. Anywho, after my premiums over doubled in two years, I didn't even try calling my agent as last year I was blown off completely. I called around and ended up talking to Mary who got right on it and quoted me on my house, shop, motor home and 4 total vehicles. Her quote on my home owner's was half what my renewal premium was with Payne West and provided significantly better coverage. All other premiums quoted were also lower than what I was paying. I have officially found my new agent and this one actually picks up the phone when I call......so weird.

In a world where so much can happen when you least expect it; it is comforting that Mike Grachek…read moreinsurance is there for us. Have had several things happen this year that were out of our control that caused losses from theft of house to theft of storage units that ended up stealing several things including a truck. Mike Grachek Agency made sure things went smooth and handled for us. Trust them with your life.

I have been with Allstate for my Montana house for 45 years. No claims of problems. Last year,…read moreafter my agency in Thompson Falls was sold to an agency in Plains, I was told I was being canceled essentially because I was unable to clear all slash piles on the Forest Service land adjacent to my property. They did offer my a policy with a different company at a significantly higher rate. The Plains agency was no longer going to carry Allstate. I contacted Northern Rockies and they immediately saw that this cancellation was not right, got Allstate to change their decision and kept my policy in force at the same rates as before. I have nothing but praise for this agency and the way the handled my situation as they did not know my but still stepped up and took care of me. Highest Kudos!

From the owner: I've gotten to know many local families as an Allstate agent in Kalispell. I enjoy being a part of…read morethe community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Kalispell residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Kalispell today.For product disclosures and other information visit my website.

Bailey's has been so helpful in selecting the best insurance plans for us and it's free of charge!…read moreDanielle is so knowledgeable and is just an excellent rep there.

I have dealt with Bailey Ins for my Medicare insurance for two years and just transferred my home…read moreowners insurance over. I am extremely happy with Paul as he found me a quote on home owners $900 cheaper than other agents through the same company. He has a positive upbeat attitude as do the other agents in this office and they are a pleasure to work with.

I called several times for rates and…read more quotes.Kyle Thomson informed me that they do not accept checks.I found that very disturbing and alarming because I had asked several times throughout the conversations I had with him if they accepted checks and he said yes they did accept checks.Therefore he boldface lied to me to try and get my business.He also claims there are no auto insurance plans available that can be paid monthly or even every six months,which most people do.He even tried to claim in one of our conversations that there are no auto insurance plans available without auto debiting a credit card.He is very arrogant and you can hear it in his voice when he speaks to you.What you need to understand is if they are willing to lie to you before you sign up,it speaks to their character as a business and what will happen in the event that something were to happen or god forbid an accident.I would not recommend them to anyone as I'm am sure anyone of you expect honesty and integrity from any business especially a car insurance business as I do.Besides that a business who is unwilling to be flexible with letting you use the payment method of your choice(or how you want to pay)is not flexible AT ALL,they only care about themselves and not their customers or their customer's safety and well being.They also will not let you speak to anyone else about auto insurance after they have picked an agent for you.This alone speaks the most to me about their integrity.Lastly,the woman who answers the phone is extremely rude to people that call and does not know how to work the phone,literally.

Always take care of my insurance needs in a quick and orderly manner making me feel comfortable…read morethat in the event that disaster occurs I'm safe and covered!

This agency rocks! Super friendly, great service. They are always willing to answer your…read morequestions. I stopped right after they were closed and they open back again, just for me. Now, that is service!

Zach has been great to work with. He help me with my home and auto policy. He's always willing to…read morehelp!! Great agency!

My experiences have been different than the previous reviewer. We have had only positive…read moreexperiences with Dan Schneller and his staff. Background: We had a wonderful State Farm agent for many years but he left the Flathead Valley and his assistant (Tami Dalager) quit and left the office. The new agent (Brandon Pope) who took over that office was perhaps too busy to ever work with us directly and each time we called, we were received and "helped" by his very rude and abrasive assistant, whose name I cannot remember (a male). After the last interaction, in which the assistant strongly suggested that I was wasting his time, I decided to drop Brandon Pope and asked around for a new State Farm agent. A friend recommended Dan Schneller, so I gave his office a call. I immediately recognized the voice of the person who answered the call - Tami Dalager, from our original beloved State Farm agent who left the Valley. I knew that I would be switching to Dan and Tami immediately. Tami right away recognized me on the phone call, and we spoke about the dilemma I had with State Farm dropping one of our (three) home insurance policies. Tami worked with Dan and State Farm HQ to try and reinstate the policy. I had decided that we could end up dropping our home, (multi) car, and life insurance policies, if State Farm persisted with not insure our one house, which is exactly what HQ decided to do. However, Dan's office did what Brandon Pope's would not - recognized our dilemma with the dropped policy and persisted to hep us, however they could. Tami went above and beyond her role and sought out an alternative insurance company that would take on our house and for a reasonable rate. I was so impressed with Tami's work and the level of responsiveness from Dan's office that we decided to stay with State Farm. While the company/HQ treated us as a mere "number," Dan and Tami did not. I have since called and spoken to Dan directly, expressing my gratitude for the good work that they do to make potentially difficult transactions feel like small-town business. They "showed up" when we desperately needed them to, and our situation with the house (while not ideal) has not overwhelmed us any more over the last year because of Tami's extraordinary efforts. Thank you and keep up the great work.

After being with Dan Schneller's State Farm office for over a year, I was incredibly dissatisfied…read morewhen my first interaction with Dan over a billing issue was pushed to the bottom of his pile and I was left with no returned emails, phone calls and he refused to meet in person... even on a weekday. Ultimately, my policy was canceled due to their agency lack of attentiveness to it's clients, and they never informed me of this and only to try and TRIPLE my rate. After finally reaching him the following week to resolve the issue, he was rude, irate and incredibly offensive on the phone. Why in the world would I pay the extra for a dedicated agent when it is someone as careless, hard to reach and uncivil as Dan Schneller? Since then I have heard other complaints from people who have experienced similar from him and also have canceled their policies. Take your business elsewhere and don't let them take your money for nothing