I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

I cannot recommend them enough. Linh is an amazing service provider, and she will meet you at your…read morelevel. A little background: I did 2 house purchases, and 1 house sale by myself without a realtor before engaging Meridox. I didn't need handholding, because I was not a first-time buyer. I wanted an advisor who can give me an honest opinion as to pricing, knows the neighborhoods, and can negotiate with the seller's agent. Linh was so on top of things. She understood that I was busy and scheduled multiple showings for me on weekends. She mapped out our route, so we can be efficient with time. She never asked me to consider any property that was outside my price range or not what I was looking for. I was able to knock out many home viewings with her, and we put in a couple of offers. I saw a house that fell out of escrow. I messaged her, and she was immediately on it. She showed me the house, called the seller's agent, and basically convinced the seller to take my offer that was a tad below listing that either that same day or the next. (OC is a hot market, so this was an incredible deal! My other offers all sold above listing.) She was incredibly responsive, super sharp, and very easy to work with. I used Meridox as my mortgage broker as well and used them again to refinance a year later. Very seamless and easy transaction. Forget all the agents who claim to "treat you like family." Choose Meridox: the true professionals.

We had an excellent experience working with Michelle Tsai as our realtor in Orange County. She…read morehelped our family purchase our second home in Brea, and from start to finish, she was outstanding. Michelle was always responsive - whether it was a phone call or text, she made herself available and kept everything moving smoothly. She's not only professional but also incredibly pleasant and easy to work with. Her negotiation skills really stood out, and she made sure we secured a great home in a very competitive and expensive market. We truly felt supported and confident throughout the entire process. We have zero regrets and are extremely happy with our purchase. If we ever decide to buy or sell again, Michelle will absolutely be our first call. If you're looking for a hardworking, knowledgeable, and reliable realtor, we highly recommend Michelle Tsai.

Michelle Tsai is absolutely amazing. Selling our family home was not an easy thing emotionally, but…read moreshe made the entire process so much smoother than we ever expected. Our house wasn't the most updated or "picture perfect" home out there, but Michelle came in and completely transformed how it showed. She knew exactly what needed to be done to make it appealing, and the response we got from buyers was incredible. There was a lot of interest, and we ended up getting a great price - better than we had hoped for. What I appreciated most was how involved and communicative she was. She was constantly checking in, calling, texting, and making sure we were comfortable with every decision. We never felt alone in the process, especially during negotiations, which can get stressful. She guided us through everything and always had our best interests in mind. She's not just good at what she does - she genuinely cares. That made a huge difference for our family. If you're even thinking about buying or selling, do yourself a favor and call Michelle. You won't regret it.

Darryl and JJ were the perfect fit for selling our "family home". After 48 years it was time for…read moremom to downsize and we could not have asked for a more knowledgeable, dependable, respectful and kind team. Highly recommend this team for selling your home. Thank you.

Highly DO not recommend these people. They will profile you when you attend an open house. Make…read moresure you look the part. My house is paid off and I was looking for another house. Obviously I didn't get the memo where I had to look rich to attend an open house.

Best experience I have EVER had working with any real estate agent or Realtor!!…read more I've bought/sold two homes in the past working with at least 3 Realtors through the process and Liz and her team delivered the best experience BY FAR! My wife and I worked with Liz on the purchase of our new dream house in Orange County. From the start she was going above and beyond what we were expecting. We called rather suddenly when a property showed up on the market and scheduled to go see it with her. We weren't seriously looking before this. By the time we got to the property she and her team already had a good understanding of the history of the listing and were working comps real time to give us a clear understanding of what fair market value would be. Even adjusting it for what we were seeing in person at the property. We weren't certain if it was more of a buyer's market or a seller's market as it had been a seller's market for so long, but she explained the current conditions/trends of what she was seeing in the area and gave us EXCELLENT advice every step of the way. But she was also never pushy. She ultimately left it up to us to make the decision with the information she provided. We trusted her expertise and it absolutely paid off, literally. We got a deal on the property that we are very happy with. She offered great advice on everything from prices, timing, and even when to potentially walk away. Liz has a team of people that really seem to communicate as a team, not just a group of individuals working under the same company name. In passing conversations Liz talked about how she and her team work together, and it does seem like they get to share in each others expertise and experiences to develop a good understanding of the market. Liz also talked about what she does to train her team, and she seems like a great leader. No one looks left behind to fend for themselves, and it seems very structured so that everyone has support and training to deliver great customer service. Liz has a great reputation in the area which I think was a huge benefit in our case. The seller's Realtor already knew Liz and trusted her. We happened to meet the seller's Realtor, and even without Liz present, the seller's Realtor had nothing but great things to say about their interactions. Her expertise really does seem to be in demand as she seemed to be giving seminars or talks to audiences even outside of her team. Even with her busy schedule it never really impacted the scheduling of events at our home. She always still met us at the property for events like home inspections, walk throughs, and giving us the keys to the property. She always provided great communication and was very responsive whether it was through e-mail, calls or texts to help answer questions. I can be "particular" (picky) about some things and whenever I brought up a question or concern, no matter how small, she never dismissed it or tried to excuse it as something I didn't need to worry about. She took my concerns seriously and got them addressed. Out of everything, I think this is what I am most grateful for as it kept me comfortable working with her and I never felt like she was just trying to "close a deal", which was my preconceived notion of Realtors unfortunately. She really does seem to care for her clients and making sure they are happy. I would 100% work with Liz again!

Amazing experience! Ray Marquez on Elizabeth Do's team was incredible throughout the entire…read morestressful process of home-buying. He was always quick and efficient with communication and updates. We've worked with other agents in the past, but Ray surpassed all our expectations. He is knowledgeable, informative, communicative, and accommodating. He really went to bat for us during the negotiations. And was great at managing our expectations and anxiety during the process. I would exclusively work with Ray for all future home purchases.

I could not be more proud to write this review as The Geronsins are my modern day superheroes! I…read morewent through multiple listing agents and was on the market nearly one full year. I knew something was missing. The moment Genelle and George took over my listing, things changed immediately for the better. Within days, we had a full ask offer and the showing requests were non-stop. As they were the seller's listing agents when we purchased the house and procured 13 ALL CASH offers at that time, I should have known to go with them from the start. Their charisma and charm, alongside their knowledge are top notch! There is no doubt they have gained a lifelong client moving forward!

OMG! Genelle, family and team are the best! We interviewed 6 agents before choosing the Geronsins…read moreto sell our house. We were not disappointed. They were very honest, engaging and patient from the start to finish. Our house sold in less than a week. They had planned ahead, so when we had a short escrow, we had our paperwork pretty much in order. Through the negotiations, we had several conversations in which Gennelle gave us the pros/cons of our choices. She always kept our best interest in mind and provided us with sound advice. The Geronsin's are just good, family people. Even though we were going through a business transaction, you felt they really cared about you. I have been telling all my friends to use them as their agent.

Excellent agent very knowledgeable and patient. Really spends the time with her clients to make…read moresure they are satisfied with their home.

Recently Beverly handled the sale of a house for me. I feel that she showed good expertise in her…read morefield. She also went above and beyond to sell the property and get the best price. I would highly recommend her.

If you are looking into buying or selling your home Estrella "Star" is your go to girl . She is…read moreamazing . She is responsive . She listens to you and delivers exactly what you ask for . She has a flexible schedule and answers all your questions and doubts . As a new home buyer I was very scared and full of questions and she always answered with the truth and assurance never made me feel foolish for asking . I really appreciate her hard work .

From the owner: Providing all professional real estate services. Specializing in listing/buying residential/…read moremulti-family, property management, staging, and mortgage loan pre-approval.

I met Joel in 2020 during the pandemic. He is amazing, easy to talk to and trustworthy. I felt safe…read moreand comfortable in discussing my goals. He's amazing!

Let me start off by saying, me and my wife hand picked Joel based off of his amazing Yelp reviews,…read moremaybe that was our mistake. We reached out to him with a few places that we wanted to see. He got back to us in a timely manner and told us there were no showings yet for some of the homes. We sent him some more that we wanted to see, and Sunday was our first time meeting him in person. We met him at a new construction build, and me and my wife were pretty excited. Yes, we were three minutes late, we can take responsibility for that. We got out the car and approached Joel, who was waiting by the front. Mind you this is our first time meeting, and he never formally introduced himself. He said our names to make sure it was us, but that was it. There was no "Hi, nice to meet you," or "Hi, how are you, I'm Joel." It seemed as if he didn't care who we were and that we were going to be his clients. We never had a formal sit down to discuss the process, what we were looking for, or asked if we had any questions. We never even got a business card from him, but he was sure quick to leave them at every place we saw. Once we started viewing the homes, me and my spouse were talking amongst ourselves about the things we liked and didn't like. We aren't picky but we would like a few things. He never asked what we wanted or did we like any of the properties. Once we found one that property that he suggested, he didn't even ask how we liked it. He just told us the next step is to put our names on the list and fill out the required paperwork. He definitely wasn't big on small talk at all. It seemed as if he just wanted to get rid of us, and he had other places to be. He didn't even TRY to get to know us personally. If you can't build rapport with your clients, why should the clients trust you enough to buy a home with you? First impressions are everything and this first impression sucked. While we were looking at one property that we really liked, the sales rep was in the office with another client after we came back. Joel told us we could go see the other model while we waited. We came back and he was having a long conversation with another realtor there. He saw us and continued on with his conversation. He never asked us how we liked that one or what we thought. Just kept talking away and never said a word to us. He talked to this guy more than he talked to us! At the end of this visit, Joel said the next step is to fill out the paperwork to get on the list with the builder and then he said goodbye. Excuse me but how did YOU know we really even liked the place? Don't think you're about to get a pay out for 5 minutes of work. If we are going to have to know you for the next 6 months while waiting for the home to be built, you better treat us like you give a crap about us. Let me tell you, Joel suggested ONE property to us. He never sent a list of other available listings or did any of the leg work. We found the places and all he did was meet us there. We didn't have any appointments or anything. The people in the sales offices spoke to us more than he did. We don't need a "communicator," we can talk to people ourselves. I even waited to tour places, so that Joel could receive the commission, because a realtor needed to be present on the first visit. He didn't talk about any of the properties or what was included. I'll say this, there's many real estate agents in the area, we definitely don't need you if you don't care. This was going to be a for sure sale using the VA loan, but someone else will meet our needs. We are also NOT first time home owners, so we do know what to expect when it comes to a realtor and what good customer service is. Would not recommend him, unless you're searching for your second million dollar home in the Inland Empire. He just wants the easy money and does not care about the client. S/N: Attached is a text from Joel, in case he tries to dispute us ever working together.

Where do I begin...let's just start with Janice must be Super Women!!! She can do it all and keep…read moreyou focused, happy, and pushed the sell all the way through until the very end. I loved how personable, honest, and detailed-oriented Janice is. She was a perfect match for my husband and mine experience when purchasing a home. We started looking in August and she never pressured us into doing anything we did not feel comfortable with. We got to see 11 homes in person and knew by the 2nd viewing which was the house we wanted and offer, thanks to Janice's hard work in finding the right homes for our needs! She made our process super simple. All the forms/contracts we signed were easy to understand, and she explained everything to us since we have no clue what it takes to buy a home. She was very detailed in providing us a weekly escrow calendar update, keeping us in line with our goal to get things done in a timely manner. She fought real hard for us when the seller became difficult at the end. She was always responsive to all my phone calls, emails, and text messages. I loved how proactive she was and is!!! If you are a first time home buyer, than I recommend you contact Janice and her team at Nordstrom Group. We could have not gotten our house so quickly, smoothly, or perfectly with out Janice. We will continue to recommend her to our family & friends if they are need of looking for a home. We are forever grateful for you helping us find our first and forever home! Thanks Again!

From the owner: Making sure my clients have an enjoyable experience when purchasing or selling a home is my top…read morepriority. I am here to help before, during and after any sale and want to earn your business for life. Selling a home just isn't about putting up a For Sale sign and listing it on the Multiple Listing Service. I believe prepping a home for sale with professional staging, professional photography and communication about a typical timeline is an extremely important part of the process for Sellers. For Buyers, I enjoy the challenge of finding that PERFECT home for them and preview homes often so I am current and aware of what is coming or on the market.

We had an incredible experience working with Nidia. She truly is a gem! From the very beginning,…read moreshe went above and beyond. Words can't fully capture how amazing she is! It genuinely felt like we had a trusted family member guiding us through the process. While it was a collaborative effort, she played a key role in researching homes, educating us as first-time buyers, and ensuring we felt informed and confident every step of the way. One of the things we appreciated most is her fun, kind, and positive personality. She made the entire home search feel exciting rather than stressful. As a family of three with a one-year-old, it meant so much that she was always thoughtful of our little one, often bringing a small knick-knack or snack. Those gestures made a big difference and helped us feel truly cared for and at ease. Touring homes with her felt like an adventure, and she created such a warm and enjoyable experience for all of us. We are truly going to miss those moments! Her communication style is exceptional! She is clear, timely, and thoughtful. She was always available to answer calls or texts, kept us updated throughout, and never made any question feel too small. She eased our anxiety by going the extra mile to find answers, provide resources, and offer reassurance. Her market knowledge is also equally impressive; she understood the area, pricing trends, and what to look for in a home, which gave us so much confidence in our decision-making. When it came to negotiations, she was a true advocate. She was strategic, persistent, and always focused on our best interests. Her professionalism and genuine warmth stood out throughout the process. She is organized, reliable, patient, and incredibly kind, handling every detail with care and integrity. We are so grateful for her support and highly recommend her to anyone looking for a knowledgeable, trustworthy, and compassionate real estate agent. Thanks to her, we are now proud Angeleno homeowners!

Nidia was great at every turn. Selling a home in a 55 and older community during the holiday season…read moreis a challenge but she did it fairly quickly and we were able to almost get our full asking price. Her communication skills are phenomenal and she was always available via text, email or phone. She is very upbeat, cheerful and professional and has great insight into people. She explained the process thoroughly and was almost like a cheerleader or good friend in helping us through all of it. We highly recommend her.