Be very careful giving this company any personal information. They have employees that will steal everything from your name and address, to your phone numbers and credit card information. These people clearly do not train their employees on the proper way to handle confidential information. Once Mayra Lopez had my information, she started with harassing phone calls and text messages for hours and days on end. The real problem is she also works at jack in the box, where that information is handed out freely, daily.. by unsuspecting patrons! After notifying the corporate office, they did nothing to rectify the situation and I still do not know if this woman also stole our credit card info as well! read more

I like ordering from Sanmar and their customer service is usually very courteous. They do seem to make a lot of mistakes, although our company does order tons of apparel through them so I suppose a certain percentage of the time there are going to be errors. We often are "shorted" an item or receive the wrong thing (example, today I received a black all-weather jacket when I had orderd a puffy vest) but their service people are always helpful and friendly and they return/exchange items with no hassle. Thank you specifically to Marissa in Customer Service for always being so friendly when I call with questions, returns or corrections. read more