I had quite a journey with RMA and am ultimately landing on a review between 4 and 5 stars. It's…read morehard for any practice to achieve perfection in fertility treatment - there are so many interactions and variables. I visited RMA over 25 times during my care across 3 different locations. But overall, it came together well and I left feeling like RMA was in my corner and delivered on their promise. I'm very grateful to them for helping us. Doctors Our initial interactions with RMA doctors were not good. Some of the older doctors in the practice are very condescending and controlling - one said some very offensive things to us. Stuff that would make your jaw drop. We considered terminating care but ultimately contacted the practice manager who took our concerns very seriously and we switched to another RMA doctor who we liked right away. This doctor created a very personalized treatment plan and helped us make the right choices at each stage of the process. He also kept me safe through very close monitoring during a very long IVF stim process where I was at very high risk of OHSS and had 10 visits in 14 days. Financial counseling RMA has a robust financial counseling department that gave us accurate information about our costs and took swift action with preapprovals and insurance. In addition, I had to submit some appeals to my insurance and they produced supportive materials / letters swiftly. I received an insane bill from a third party for the anesthesia and they were on it right away - it was a mistake. Our personal financial breakdown: Procedures and appointments $25 copays PGT testing $3000 (optional) Embryo biopsy $1700 (optional) Meds $2200 Insurance paid for everything else Nursing and medical assistant care We had good interactions with nurses and MAs and some of the MAs started to treat us like friends over time. One area that could use improvement is the prior authorization process for drugs - this is managed by MAs and there is no direct line to patients for questions and concerns. "You can't speak to them but we can pass along a message." I had a complex situation (two insurances with different rules) and really needed personalized help. I eventually - through sheer willpower - figured out who to speak to and their email address (and they were happy to help) and got them to submit the right authorizations but by then it was too late. I paid $2200 out of pocket for my meds and the next week an insurance approval letter arrived. Nothing was reimbursed because the approval came too late. Focus on patient comfort IVF treatment is not comfortable but it doesn't have to be traumatic and you should be in control. At RMA in my experience, if you don't advocate for yourself, you may find yourself in physically uncomfortable situations, usually mild but it was definitely upsetting for me at times. For example, if you prefer to insert the ultrasound wand or if you want Valium for procedures - you will have to know to ask. I expressed that I didn't want to do 9 weeks of IVF progesterone shots and my doctor agreed to do a natural cycle - had I not asked, it might not have been offered. Some doctors at RMA don't do any natural cycles. I also turned down the hysteroscopy procedure because of anticipated discomfort and they were not happy - I had to really put my foot down. Eventually they offered to do it under anesthesia to try to convince me, I still said no. My mock transfer and FET transfer were also tricky, taking almost 20 minutes each, and they did present me with options like Valium and even anesthesia for the FET after the mock transfer left the doctor sweating but I had to ask. One other thing I noticed that really bothered me is that the receptionist asks male patients dropping off sperm if they've abstained from sex SO LOUDLY that everyone in the waiting room can hear. Give the guy a little privacy, come on. Communication I was pleased with the communication processes from RMA. There are multiple ways to receive your results and there is always someone to answer your questions. If they say they're going to call, they always do. Instructions for medication administration are thorough and you always know what to expect. Overall result RMA delivered on their promise and got me pregnant with one round of IVF, which is what they expected (they said it was about a 70% chance per round if you do PGT testing). I would recommend them to other patients with the caveat that you should have a perspective on what you want, pick the doctor that suits you, and stick up for yourself.

My favorite doctor and highly recommend either dr.thorne or dr.freedman. They were informative and…read morealso they were gentle with the lady parts. All the staff were friendly and helpful. I got pregnant on my first try of IVF. I referred a few friends if mine and they thought they were great facility as well.

Excellent quality of care by Dr J. She was thorough and was able to do my procedure in a way that…read moremade me comfortable.

I'm thrilled with this find!!! Kind, incredibly thorough,…read moreand knowledgeable. Bonus are lovely modern offices and exam rooms.

I was looking for a GYN doctor for my special needs adult daughter…read more Dr. Keen was perfect. When I called I got an appointment fairly quickly. Everyone was very nice and efficient with the entire vist. Dr. Keen was very nice and professional with my daughter. Giving her a chance to talk and ask questions. I love that her didn't make it seem like she was in a hurry. She took time to really hear her and solve the problem she was experiencing. Dr. Keen ordered tests and made a convenient next appointment before we left. The only negative thing I have to say, which has nothing to do with the practice is finding the office. Finding the campus is easy, but the building the practice is in is not clearly marked. After walking around and asking people.....I found it. I would just suggest a sign, outside the building to help guide you. I would highly recommend this practice for women. P.S. There is free parking on the campus.

I would give Dr Myers 10 stars if I could - I spent years asking multiple doctors to consider a…read moresterilization procedure because I have always wanted to be child free - by choice. No doctor would even entertain the idea and dismiss my wants immediately. From the first appt with Dr Myers - she treated me, my desires, my gyn issues I have also went through and wants in life with the utmost respect and I couldn't be more pleased with the outcome of the past 6 months of care. She truly changed my life for the better!

Very disappointed with the customer service at Elkins Park Family Medicine. I called to schedule an…read moreappointment and was met with significant disrespect and a lack of professionalism. I've been experiencing increased symptoms associated with diabetes (to which I have both a maternal and paternal history of this diagnosis). I called to request bloodwork to rule out the condition. I spoke with two individuals--I was told they couldn't see me for 1-2 months, because time has to be open for "sick" patients. I wouldn't be requesting the appointment if I wasn't feeling sick. The woman then went on to say that I've only been there four times since 2018 (I'm not sure how that's relevant?). The reason, of course, is due to how difficult it is to get an appointment. As a result, I've generally gone to urgent care when I have a cold, etc., as I know I'll be seen in a reasonable amount of time. My PCP is Dr. Rosen, who I've only seen once (my first visit), every other time I've been with Dr. O'Brien. Both doctors are very kind. I am a Psychologist; regardless of how good I am, clients must be met with respect by the staff that is the first point of contact. They are a representation of your practice. I will now be changing my primary care physician. Highly recommend that office staff receive professional development in effective, compassionate communication.

It has been a struggle to find a good primary physician in the area that can take the lead with my…read moreteam of doctors, until a friend referred me to Dr. Rosen. I'm so glad that I decided to go to Dr Rosen's office the first time that I did. She is excellent at her job and has definitely exceeded my expectations as a primary care physician. Dr Rosen is also organized and professional. Her staff is friendly and efficient. And the space is clean, comfortable and convenient. I can't imagine anyone having negative experience.

Great care, come here every 3 month for fistula care, the staff have been amazing to me thy are…read morevery professional and the care and love they have for their patients is nothing more than amazing.

I am currently a dialysis patient and was sent to Azura because my fistula has been infiltrated and…read morethe dialysis center wanted an Ultra Sound. When I checked in, that is what I was told was going to happen. They took my BP and Temp, we discussed that it has been 9 days since my last treatment and from that point, the Doctor acted as if I was poison, refused to do the Ultra Sound and wanted to insert a catheter. I had a catheter when I started dialysis, had two surgeries to create the fistula and gave time for the fistula to mature. I am not about to go backwards. They should have done what I was sent to them for, an Ultra Sound. Never go to this place, find an alternative. I am sorry I don't remember his name, he will always be Dr. Useless to me.

I have been going to Dr. Mancini's Office for decades. I appreciate her kindness, as well as her…read moreprofessionalism and encouragement. In the most intimate moments of a woman's life, like when she sees her Gynecologist, you want to know you have someone you can trust. In addition, the office staff is normally friendly and they keep my paperwork together to make the office experience comfortable, plus it's clean.

Dr. Mancini is truly the best. She has a gift for communication with patients and truly cares about…read morethem. If you are her patient, consider yourself truly blessed to have her as your doctor.

Ivy Rehab PT in Ardmore (110 Ardmore Ave) team is incredible. They not only helped me get my…read morefrozen shoulder mobility back quickly, but while I was there I watched as they carefully listened and healed to all the people coming in for care. I highly recommend all the PT and staff there--especially Dylan.

This place is phenomenal, I could barely walk this place got me back to feeling like a person…read moreagain, the aqua therapy is beneficial to me ,because it helped with my legs, my muscles functions are stronger then before, im sooo grateful for the guys for helping me ,in my time of need I highly recommend this place to anyone, these guys are the besttttt

Dr. McLaughlin is kind, thoughtful and a good listener who remembers everything. She is deeply…read moredevoted, highly experienced, ,open, and honest in her care. Sharp, smart, integrious, and well researched. Staff has softened. Bring a book and clear a chunk of time-not always a huge wait time. Your child will be in care of an excellent Doctor who will give the best care and go the extra mile for you.

Hands down the best decision I ever made in regards to my child. Dr. McLaughlin was the pediatric…read moredoctor who saw my son when he was first born 10 years ago. And we have been seeing her since. She is absolutely amazing with kids. She is also not a meds pusher. The nurses on her staff are great as well. It is just an all around great place to take your child